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Old 07-09-2013, 05:22 PM   #1
intensifi

 
Drives: '12 2LT Convertible
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Good/Bad replacement top/water bag installers

I thought it might be useful to catalog a list of the dealerships and trim shops that are good (or bad) with the replacement top/water bag installs.

I'll update the original post with your replies. Maybe it will be worthy of a sticky at some point.

Please provide the installer name, their city and state along with your car year and model.

Good:

California

Boardwalk Chevrolet (Redwood City)
Outsourced to Dan Rogers - (reported by intensifi - '12 2LT)

New Jersey
Wigder Chevy (East Hanover)
(reported by SSaint - '11 2SS)

Bad:

Louisiana

Southern Chevrolet (Alexandria)
(reported by Jfoster - '11 1LT)

Minnesota

Friendly Chevrolet (Fridley)
(reported by 95Birdible - '12 1SS)

New Jersey

Kevil Chevrolet (Budd Lake)
(reported by SSaint - '11 2SS)
Other: To be fair they are now Rt 46 Chevy, new owner but don't know if they know what they are doing.

AM Auto Trimmers (Dover)
(reported by SSaint - '11 2SS)
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Last edited by intensifi; 07-10-2013 at 07:35 PM.
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Old 07-09-2013, 07:18 PM   #2
95birdible

 
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Bad: Friendly Chevrolet in Fridley, MN

Was farmed out to a guy that lives not to far from me. Does great work on interiors and older convertibles but was so out of his league on my first car. It looked great for a day until I put the top down and the trim popped out by the rear windows. Then it sat outside for 3 weeks waiting on repairs and flooded. By that point, the buyback/Lemon was already in motion. So far on car #2 no problems.
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Old 07-09-2013, 10:14 PM   #3
SSAINT
 
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Bad: Kevil Chevrolet, Budd Lake NJ. To be fair they are now Rt 46 Chevy, new owner but don't know if they know what they are doing.

Bad: AM Auto Trimmers, Dover NJ. Car farmed out to them by Kevil when their repair/replacement didn't work.

Good: Wigder Chevy, East Hanover NJ. They put the third replacement top on and replaced the carpeting and no problems so far

2011 SS/RS
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Old 07-10-2013, 06:04 PM   #4
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Bad.....Southern Chevrolet in Alexandria, La. Took it in to have the cable tensioner tighted or replaced and no corrective action taken. Tech signed off saying it was ok.
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Old 07-28-2013, 03:16 PM   #5
NJIOMSS
 
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Any other locations in NJ to be added? Thanks guys
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Old 07-31-2013, 11:20 AM   #6
CamaroRunsDeep
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Red face GOOD: Mall Chevrolet in Cherry Hill NJ

New top, mechanicals, waterbag, etc. They did a great job on my car!
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Old 07-31-2013, 12:22 PM   #7
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I have had a good experience with mac haik Chevy in Houston texas, they source it out and I haven't had any issues since they did it back in May, not even any wear marks
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Old 07-31-2013, 05:57 PM   #8
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Quote:
Originally Posted by CamaroRunsDeep View Post
New top, mechanicals, waterbag, etc. They did a great job on my car!
Thanks for the tip. I've read somewhere about them as well.
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Old 08-07-2013, 09:00 PM   #9
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Tommy Stewart Chevrolet, Natchitoches La. Bad... If you didn't buy it from them they won't perform warranty work it.

Red River Chevrolet, Bossier City, La. VERY GOOD... Took it to have the 5th bow replaced and the right side cable tensioner replaced. Tech...Thomas was very familiar with it and got no bs from the service writer or the tech. Car came back in less than a week with no scratches etc. All components work perfectly..Highly recommend.
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Old 08-08-2013, 08:05 AM   #10
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is there a way, in the dealer lot, cars, new, to see these water bags without taking car apart? i am curious to see those.
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Old 08-08-2013, 02:36 PM   #11
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Quote:
Originally Posted by Jfoster View Post
Tommy Stewart Chevrolet, Natchitoches La. Bad... If you didn't buy it from them they won't perform warranty work it.
This is down right stupid.

-Funk
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Old 08-08-2013, 06:08 PM   #12
Jfoster
 
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Quote:
Originally Posted by pnyklr View Post
This is down right stupid.

-Funk
I went by this dealer (Tommy Stewarts) four weeks ago and asked if they had a mechanic that was familiar with the convertibles and they stated they had just sent one to the school. I showed them the gap in the back from the bent 5th bow and the loose tensioner. The owner's son who orders parts etc. said he would order the parts and set up an appointment time. That was four weeks ago and called him twice, both times said he was waiting on the parts. I took it to Red River Chev, in Bossier City, dropped it off on Fri and picked it up yesterday (Wed) completely repaired. Red River was awesome...very professional and no BS. The tech immediately said that I needed the 5th bow replaced, etc.

I personally take that as a clue the one dealer didn't want to work on it and the other was unbiased and took it with open arms.

Last edited by Jfoster; 08-08-2013 at 06:31 PM.
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Old 08-08-2013, 06:35 PM   #13
CooG
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Quote:
Originally Posted by Jfoster View Post
Tommy Stewart Chevrolet, Natchitoches La. Bad... If you didn't buy it from them they won't perform warranty work it.

Red River Chevrolet, Bossier City, La. VERY GOOD... Took it to have the 5th bow replaced and the right side cable tensioner replaced. Tech...Thomas was very familiar with it and got no bs from the service writer or the tech. Car came back in less than a week with no scratches etc. All components work perfectly..Highly recommend.
This is great to know - thanks! I'd drive from Houston to Bossier City to get good convertible top service!

Don't need it yet (knock on wood), but........
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Old 08-10-2013, 06:19 PM   #14
Jfoster
 
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Quote:
Originally Posted by kevinw View Post
is there a way, in the dealer lot, cars, new, to see these water bags without taking car apart? i am curious to see those.
If you raise or open the top about halfway, you'll see the water management bag along the back side. You can also open the trunk and see it from inside the trunk.
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Old 01-12-2014, 10:25 AM   #15
Jfoster
 
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Updates from other experiences?
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Old 02-02-2014, 10:27 PM   #16
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Bad Jim Glover Chevy in Tulsa Oklahoma they outsource and the dealer service is non existent
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Old 03-27-2014, 03:43 AM   #17
He11bent
 
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Savannah Ga, Coastal Chevrolet. Good install of my top.
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