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Old 02-17-2014, 05:33 PM   #76
Todd in Vancouver

 
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Purchased mine last November and nothing yet. I've held off as Christmas and holidays can slow things up. Just sent my email in so hoping it comes soon.
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Old 02-18-2014, 01:29 PM   #77
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No certificate yet; I've had problems with the Owner Center in requesting a certificate. I sent two email reminders and I phoned them as well.
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Old 02-18-2014, 04:46 PM   #78
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Just over 3weeks ago GM called and said it would take 2-3weeks......oh well. (And I bought mine mid October 2013)
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Old 02-18-2014, 05:33 PM   #79
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I got my ZL1 certificate on 02/17/2014
Used the new email procedure in early Jan. 2014
Took delivery of my ZL1 on 12/17/2012
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Last edited by JFWJR179; 02-18-2014 at 05:35 PM. Reason: correct date
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Old 02-18-2014, 05:59 PM   #80
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Quote:
Originally Posted by JFWJR179 View Post
I got my ZL1 certificate on 02/17/2014
Used the new email procedure in early Jan. 2014
Took delivery of my ZL1 on 12/17/2012

2-17-14, an official Postal Holiday? Was Jerry Seinfeld delivering the mail again, the Postal Inspectors want to know???
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Old 02-19-2014, 07:01 PM   #81
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Quote:
Originally Posted by Normagene View Post
2-17-14, an official Postal Holiday? Was Jerry Seinfeld delivering the mail again, the Postal Inspectors want to know???
good catch Normagene

I recall that Seinfeld episode.
I received my certificate envelope in a FedEx delivery to me on 2/17/2014
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Old 02-20-2014, 08:59 AM   #82
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good catch Normagene

I recall that Seinfeld episode.
I received my certificate envelope in a FedEx delivery to me on 2/17/2014

Good to know, I thought I was waiting and waiting on the mailman. I thought it might be awhile since the Postal Union has strict working hours rules. Something like work one hour, take two hours off, and then a quick thirty minute break. Then again that may be all govt jobs.
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Old 02-20-2014, 08:38 PM   #83
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Pissed off!

Somehow I managed to skip Pg.2 with the explanation that those of us in Canada get F'd over regarding the certificate because apparently our $60K+ doesn't count as much so we can't have one.

Pissed.
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Last edited by Todd in Vancouver; 02-20-2014 at 08:53 PM.
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Old 02-24-2014, 02:07 PM   #84
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So I get this back today....and its been about 4wks...

"Dear Brad,
Thank you for contacting Chevrolet Customer Assistance Center. We are sorry to hear that until now you havent received the ZL1 Certificate for your 2014 Chevrolet Corvette. "

OK........... I am pretty sure my name is not Brad because my original email says Bob. The GM company does not make a ZL1 Corvette, although I could be wrong here.

Here is where the GM Support person that frequents this forum is supposed to jump-in, ask what can we do for you on this super simple matter.
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Old 03-06-2014, 08:29 PM   #85
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This is what I got. The phone number they gave me doesn't work. I guess I'm SOL.


Customer Relationship Specialist: Jim


Dear Rigel,


Thank you for contacting the General Motors Customer Assistance Center. We appreciate the time you have taken to respond to us.


I understand that you have been trying to acquire a ZL1 Certificate for your 2014 Chevrolet Camaro. As of the moment, the number that we had provided you with is the only contact information we have up to date for our customers in Guam. For your request, you may want to consult your selling dealership about the ZL1 Certificate.

Again, here is the contact information:

Jimmy Ng: GM Overseas
Phone: 65-6267-1752


Please consider my sincerest apology for any inconvenience this matter has caused you.


Again, thank you for contacting General Motors.


Sincerely,


The General Motors Consumer Support Team
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Old 03-07-2014, 08:05 AM   #86
eodtech72
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I got mine a week ago. It took about a month from when I sent the email request.
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Old 03-13-2014, 09:30 AM   #87
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Thanks for posting picture kept hearing about this but never knew what it looked like. Have never received this just applied today, hope to get one soon.
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Old 03-13-2014, 10:13 AM   #88
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Still Waiting......... Original request sent 2-7-14, sent follow-up request today, 3-13-14.
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Old 03-14-2014, 11:54 PM   #89
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I have been requesting mine since January. Still no luck although the gm service center has sent a lot of emails to me on the subject
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Old 03-20-2014, 10:10 AM   #90
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Today I got a msg on my home phone stating "the check, make that certificate, is in the mail, two or three weeks and I should receive. Looks like......wait some more......
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Old 03-20-2014, 10:17 AM   #91
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Still nothing. This process is an inconvenience; Why have it if its this inefficient?
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Old 03-20-2014, 08:41 PM   #92
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Just requested it. Winding my watch...
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Old 03-26-2014, 01:58 AM   #93
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here is he latest from GM........

Thank you for contacting General Motors Customer Assistance Center. We are sorry to hear that you haven’t received your request for Camaro ZL1 Certificate.


We just received latest update from escalation team regarding request for Certificate Camaro ZL1 that GM will begin sending out 2014 certificates in early/mid-April
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Old 04-04-2014, 12:54 PM   #94
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For those of you that have requested a ZL1 Certificate and haven't received it please see the e-mail below that I received from Chevrolet this week. My original request was sent on November 4th...........

Dear Rick,

Thank you for contacting the Chevrolet Customer Assistance Center. We appreciate the time you have taken in writing us regarding your request for a Camaro ZL1 Certificate.

We understand your enthusiasm and we truly apologize for the delay. Upon checking on your request, we have found out that our processes have been recently updated and the certificates for 2014 vehicles will not begin to go out until mid-April. Once it has been sent out, it will take approximately 4 to 6 weeks for you to receive the certificate in the mail. We hope for your patience and understanding.

We hope that we were able to address your inquiry. If you should need to contact us in the future, simply reply to this message or call our Chevrolet Customer Assistance Center at 1-800-222-1020. Customer Relationship Specialists are available Monday through Saturday from 8:00 a.m. to 9:00 p.m., Eastern Time.

Again, thank you for contacting Chevrolet.

Sincerely,

The Chevrolet Consumer Support Team
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Old 04-15-2014, 10:25 AM   #95
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Quote:
Originally Posted by Normagene View Post
Today I got a msg on my home phone stating "the check, make that certificate, is in the mail, two or three weeks and I should receive. Looks like......wait some more......

Still Nothing...... Darn postal workers, hmmm is that an oxymoron, anyway, gotta blame somebody. Maybe GM uses a different calendar. Wonder if these certificates are on the "Recall" list......
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Old 04-15-2014, 02:49 PM   #96
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Just requested mine!

I just bought my 2013 a few weeks ago and after I got it home, thanks to this forum I found out about the spring spacers that are supposed to be removed. They were not and the front valance panels were not put on. (they were in the trunk in a bag). I called the dealership to chew them out for not taking the spring spacers out, telling me about the break in period, not installing front valance panels etc... I thought I would ask if they sent in for the CERTIFICATE. To no surprise they did not know anything about a CERTIFICATE.
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Old 04-15-2014, 03:29 PM   #97
mlee
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Just requested mine!

I just bought my 2013 a few weeks ago and after I got it home, thanks to this forum I found out about the spring spacers that are supposed to be removed. They were not and the front valance panels were not put on. (they were in the trunk in a bag). I called the dealership to chew them out for not taking the spring spacers out, telling me about the break in period, not installing front valance panels etc... I thought I would ask if they sent in for the CERTIFICATE. To no surprise they did not know anything about a CERTIFICATE.
It's not something the dealership has to send for.
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Old 04-16-2014, 08:43 AM   #98
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I purchased and took delivery my 2014 mid march. Had no idea about the cert till i saw this thread. I saw above that the 2014 certs will be mailed out mid april with a 4-6 week delivery. Should i wait and see if i get it or should request one now? Also probably a stupid question but from looking at pictures of the certs i did not see the production # listed. How did you guys find out what number your car was. I am assuming it's in the VIN but not sure where.
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Old 04-16-2014, 11:39 AM   #99
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Post #98, I am starting to think that no one at Chevy CS has an idea about how this certificate program works. CS told me that the dealer had to arrange for the certificate (I was very skeptical of this, especially since my dealer is one of those types that won't answer the phone), and I received one phone call from my dealer (to my surprise) and that was it....no certificate, no explanation, nothing.

Sorry to say, but this certificate distribution has been poorly handled (and that's me putting it mildly).
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Old 04-17-2014, 06:29 PM   #100
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How do we go about getting one of these certificates?
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