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Old 07-24-2013, 12:35 PM   #1
collinsRS
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Apex Chase and Apex Victoria --- AMAZING!

I needed a bracket for a catch can so I could have a new one to ship it with.

Chase was able to help me out, at a great price. I was treated with the same customer service as I would have been if I was spending a few grand.

Victoria shipped it out and provided a tracking number...

TOP NOTCH FOLKS!! (Like you already didnt know)
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Old 07-25-2013, 05:59 PM   #2
ajp
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Apex came through for me recently too.

Victoria was amazing, customer service is top notch.
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Old 08-23-2013, 08:27 AM   #3
Matze
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I also got great service from Apex. The cap of my water bottle was missing. About 15 minutes after sending a PM I already recieved a tracking number. Well done!
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Old 09-09-2013, 09:47 AM   #4
Apex Motorsports

 
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Quote:
Originally Posted by collinsRS View Post
I needed a bracket for a catch can so I could have a new one to ship it with.

Chase was able to help me out, at a great price. I was treated with the same customer service as I would have been if I was spending a few grand.

Victoria shipped it out and provided a tracking number...

TOP NOTCH FOLKS!! (Like you already didnt know)
Quote:
Originally Posted by ajp View Post
Apex came through for me recently too.

Victoria was amazing, customer service is top notch.
Quote:
Originally Posted by Matze View Post
I also got great service from Apex. The cap of my water bottle was missing. About 15 minutes after sending a PM I already recieved a tracking number. Well done!
Glad we could help you guys out and thank you for posting your feedback. We appreciate customer feedback more than we can express.
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Old 11-27-2013, 08:19 AM   #5
Apex Victoria
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Location: Louisville, Ky.
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It is my pleasure. Thank you for the recognition.
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Old 11-28-2013, 01:36 PM   #6
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Gotta agree ordered my wife a shirt for xmas and after ordering I noticed the sizes ran small so I had to switch sizes. Sent an email and got it switched immediately. Received the shirt within a few days
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Old 11-29-2013, 08:22 AM   #7
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Apex rocks!

I ordered my VMAX throttle body from Apex and experienced lightning fast shipping and they also refunded my core price the same day that they received it. Thanks guys for an excellent shopping experience!!!
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Old 11-29-2013, 03:11 PM   #8
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Ordered headers, intake and a few accessories today.

Know one answered initially and I had to leave a message which really got to me at first because here I am really excited to buy after weeks of researching and I'm trying to call and give apex business. I'm sure they are very busy for Black Friday and was being a bit selfish.

Sure enough, my phone rings less than a minute after hanging up from the voicemail and it was chase.

Chase took care of me and I am all set.

The biggest reason I ordered from Apex wasn't price (which I do think was very good) but rather that they had everything I needed in one spot.


Chase or Victoria - if a womens small t shirt falls in the box I won't have any complaints, it will help me get passed the "how much did this all cost" question from the wife!
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Old 11-29-2013, 05:40 PM   #9
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Thanks to you all for your business and feedback. We sincerely appreciate both.
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Old 12-16-2013, 04:37 PM   #10
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Pardon me OP as I ride your tailcoat and send shouts out to Apex Victoria as well. I just need a new CAI recharge kit and filter. She took my order, then told when the package should be arriving. Sure enough I pull into the driveway, and guest what there to greet me. (and I dont have a dog !)

Thxs V
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Old 12-17-2013, 06:55 PM   #11
Apex Motorsports

 
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Quote:
Originally Posted by ActNup NY View Post
Pardon me OP as I ride your tailcoat and send shouts out to Apex Victoria as well. I just need a new CAI recharge kit and filter. She took my order, then told when the package should be arriving. Sure enough I pull into the driveway, and guest what there to greet me. (and I dont have a dog !)

Thxs V
I guess Victoria deserves a Christmas bonus! Thank you for your order and your feedback.
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Old 12-19-2013, 06:12 PM   #12
Apex Victoria
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Quote:
Originally Posted by Apex Chase View Post
I guess Victoria deserves a Christmas bonus! Thank you for your order and your feedback.
That is what I am talking about!
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Old 12-23-2013, 12:48 PM   #13
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I can attest to these claims as well. APEX Victoria was very attentive to my concerns when getting a wrong piece for my Intake. As if I bought a mass order. Within 24 hours not only was it resolved but the correct piece was at my door. Thanks for getting everything sorted out. I wish all vendors are this dedicated to their customers.
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Old 12-23-2013, 01:26 PM   #14
el ess A
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If Apex's shipping gets any faster, the parts will be on my doorstep before I order them.
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Old 12-24-2013, 11:25 AM   #15
Apex Motorsports

 
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Quote:
Originally Posted by rgrmoreira13 View Post
I can attest to these claims as well. APEX Victoria was very attentive to my concerns when getting a wrong piece for my Intake. As if I bought a mass order. Within 24 hours not only was it resolved but the correct piece was at my door. Thanks for getting everything sorted out. I wish all vendors are this dedicated to their customers.
Thank you for your order and for posting your feedback. To us a customer is a customer. No matter how big the order was.

Quote:
Originally Posted by el ess A View Post
If Apex's shipping gets any faster, the parts will be on my doorstep before I order them.
We are spending a lot of R&D money on figuring that out right now. The biggest hurdle is making sure we get paid.
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