Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com
 
Hines Performance (HPE)
Go Back   Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums - Camaro5.com > General Camaro Forums > 5th Gen Camaro SS LS LT General Discussions

5th Gen Camaro SS LS LT General Discussions General 5th generation Camaro topics not covered by other subforums.

Reply
 
Thread Tools
Old 07-29-2013, 10:53 PM   #1
sdmaro
 
Drives: 2011 LS Camaro
Join Date: Mar 2011
Location: San Diego
Posts: 423
Victim of Dealership Mistake..

I recently went to rotate my tires on my LS late in February. Initially, I would feel the car shake at highways speeds really bad and I figured it was the balancing not done or incorrect or maybe the tread was worn uneven. Well today I received a flat tire and to my surprise the tread was completely worn on one side! I'm thinking the dealership did not balance or align the tires correctly resulting in me having crappy worn tires. Are they going to replace the tires even at 3 months past due. I had absolutely no issues before the rotation and have been going to this dealership since I bought it here at Ron Baker in San Diego. Below are some pictures of the damage, what do I do?



__________________
2011 CGM V6. Magnaflow catback, X-pipe, Injen intake, 1.5in lowering springs, ZL1 conversion, AAC plasma afterburners 2.0, GFX rear, red footwells.
sdmaro is offline   Reply With Quote
Old 07-29-2013, 11:06 PM   #2
Goober
Account Suspended
 
Drives: Camaro
Join Date: Dec 2012
Location: US
Posts: 522
Goober is offline   Reply With Quote
Old 07-29-2013, 11:15 PM   #3
JCunningham

 
JCunningham's Avatar
 
Drives: 2012 SIM 2SS/RS
Join Date: Jun 2013
Location: Attica, NY
Posts: 1,965
that had nothing to do with the rotation so being 3000 miles over due will not mater. There is something wrong with the tires or alignment.
__________________
2012 2SS/RS M6 SIM, Painted Carbon Flash rally stripes, Elite CC, 3.91 gears, New Era ported TB, OTR, and Dyno Tune, Heritage Grill, Night Fury cam, 25%Fluidampr, Melling 296 Oil pump, Katech CR-5 chain, Cloyes LS2 HD tensioner, PAC 1205x springs and Comp Cams trunions. ARH 1 7/8" LT headers w/cats, TWM full Shifter, BMR sways, trailing arms, toe rods, delrin cradle bushings, BK039 rear control bushings, front bushings. Solo Mach-XL exhaust
JCunningham is offline   Reply With Quote
Old 07-29-2013, 11:20 PM   #4
Zabo
Bowtie to the brim
 
Zabo's Avatar
 
Drives: '10 R6P 2SS/RS M6, '96 S10 ZR2 M5
Join Date: Sep 2008
Location: Woodhaven, Michigan
Posts: 9,583
Suck it up, find a new Dealer, and buy new tires. They're going to do everything in their power to put it all on you and being 'past due' on scheduled maint. will put the ball squarely in their court. They aren't obligated to give you new tires even if they cause the issue; it's a wear item and not covered under warranty.
__________________
2010 2SS/RS M6
Black on Black, Silver Rally Stripes, NPP Exhaust, 1LE Rear Diffuser,
SLP Z/28 style Blackwing CAI
Zabo is offline   Reply With Quote
Old 07-29-2013, 11:21 PM   #5
1LT-Fan
 
1LT-Fan's Avatar
 
Drives: LFX/RS 12'
Join Date: Mar 2013
Location: Oman
Posts: 28
Was having the same issue on my Cruze had them realign the whole thing, However Warranty covers that sort of thing.
__________________
Camaro 1 - Mustang 0
1LT-Fan is offline   Reply With Quote
Old 07-29-2013, 11:25 PM   #6
KJS

 
KJS's Avatar
 
Drives: '10 RJT,'95&'14 Vette
Join Date: Feb 2009
Location: Cut Throat, NY
Posts: 1,647
Its not really clear in your intial statement if you specifically asked the dealership do an alignment and/or balancing recently? who did the rotation in February?
If the dealership/service department did all the above in February there's a good chance that something happened since then (or they will say you hit a curb or pothole, etc.) otherwise they would have sold you at least a new set of tires back then. And they are certainly not going to pay for a new tire or set. They will say something happened in the 6 months you were driving the car.
If you noticed something not normal after they did the work, you probably should have gone back to them right away.
BUT that being said you should certainly try to get them to do something for you. If you don't ask, its an automatic NO....
__________________
"As ye sow, so shall ye reap" - Me

Mine at sunset
KJS is offline   Reply With Quote
Old 07-29-2013, 11:34 PM   #7
sdmaro
 
Drives: 2011 LS Camaro
Join Date: Mar 2011
Location: San Diego
Posts: 423
Quote:
Originally Posted by KJS View Post
Its not really clear in your intial statement if you specifically asked the dealership do an alignment and/or balancing recently? who did the rotation in February?
If the dealership/service department did all the above in February there's a good chance that something happened since then (or they will say you hit a curb or pothole, etc.) otherwise they would have sold you at least a new set of tires back then. And they are certainly not going to pay for a new tire or set. They will say something happened in the 6 months you were driving the car.
If you noticed something not normal after they did the work, you probably should have gone back to them right away.
BUT that being said you should certainly try to get them to do something for you. If you don't ask, its an automatic NO....
I did the rotation at the dealership. I would have no awareness of the issue since it was on the inside..?
__________________
2011 CGM V6. Magnaflow catback, X-pipe, Injen intake, 1.5in lowering springs, ZL1 conversion, AAC plasma afterburners 2.0, GFX rear, red footwells.
sdmaro is offline   Reply With Quote
Old 07-29-2013, 11:53 PM   #8
Obzen
Pull up Cougar!
 
Obzen's Avatar
 
Drives: 2011 SS/RS
Join Date: Jul 2011
Location: San Diego
Posts: 2,282
All they did was rotate the tires right? If so it looks like you either have a really bad alignment or something is wrong with your suspension. If its alignment then they aren't responsible. If its suspension it may be under warranty but highly unlikely they will cover tires. Tires are wear items which aren't covered under warranty.
Obzen is offline   Reply With Quote
Old 07-29-2013, 11:56 PM   #9
Obzen
Pull up Cougar!
 
Obzen's Avatar
 
Drives: 2011 SS/RS
Join Date: Jul 2011
Location: San Diego
Posts: 2,282
Unless its a defect in the tire but that doesn't look like the case.
Obzen is offline   Reply With Quote
Old 07-30-2013, 12:00 AM   #10
sdmaro
 
Drives: 2011 LS Camaro
Join Date: Mar 2011
Location: San Diego
Posts: 423
Quote:
Originally Posted by Obzen View Post
All they did was rotate the tires right? If so it looks like you either have a really bad alignment or something is wrong with your suspension. If its alignment then they aren't responsible. If its suspension it may be under warranty but highly unlikely they will cover tires. Tires are wear items which aren't covered under warranty.
Yes, i figured they would balance and align them as well. I had no problems with tires, suspension, or improper tread prior to the rotation.
__________________
2011 CGM V6. Magnaflow catback, X-pipe, Injen intake, 1.5in lowering springs, ZL1 conversion, AAC plasma afterburners 2.0, GFX rear, red footwells.
sdmaro is offline   Reply With Quote
Old 07-30-2013, 06:10 AM   #11
hunter1660
 
hunter1660's Avatar
 
Drives: 2011ss/rs camaro
Join Date: Sep 2011
Location: florida
Posts: 536
You had problems before the rotation...you might not have been aware of it.....if you put a new tire on and don't have the alignment fixed....it'll look like that again in no time....it's way outa alignment.....it'll drive like a new car when it's fixed...tire rotation doesn't cause uneven tire wear...it helps prevent it.....
hunter1660 is offline   Reply With Quote
Old 07-30-2013, 07:04 AM   #12
Comrando
SScalator
 
Comrando's Avatar
 
Drives: '11 CGM LS3
Join Date: Mar 2011
Location: Chicagoland
Posts: 6,516
Who installed the lowering springs?

If they didn't realign the wheels then the camber will be wrong and wear the inside.

Suspension / Brakes / Chassis
__________________
Give me fuel. Give me fire. Give me that which I desire.
http://img.photobucket.com/albums/v87/Slotict/Camaro/Wink-2_zpscd6910bd.jpg
Comrando is offline   Reply With Quote
Old 07-30-2013, 08:47 AM   #13
strych9
Gone Euro!
 
strych9's Avatar
 
Drives: 6spd Manual Mercedes
Join Date: Apr 2012
Location: Omaha, NE
Posts: 3,032
This thread confuses me. I don't see what the dealer did wrong.

Believe it or not, a tire can wear in that fashion in very few miles if the alignment is grossly off. That's the case here. No other factor will cause a tire to wear like this. You have way too much negative camber, and/or toe-in.

I would check for bent components. A major pothole or curb shot can can things to bend.
__________________
Bye bye, Bumblebee!
---------------------------------------------------------------------------------------
strych9 is offline   Reply With Quote
Old 07-30-2013, 10:48 AM   #14
firestone_ss

 
firestone_ss's Avatar
 
Drives: 2010 camaro ss
Join Date: May 2009
Location: Tacoma WA
Posts: 755
you have a camber problem there,dont know how the dealer would be responsible unless they aligned it, normal maint item, align should be checked at least every 6000 or so unless the roads you drive are in pristine condition. JUst make sure after you have thos tires replaced you do your alignment so your not throwing money away. Good luck
firestone_ss is offline   Reply With Quote
Old 07-30-2013, 12:01 PM   #15
jrisebo
 
jrisebo's Avatar
 
Drives: 2011 Camaro RS "Bumble C"
Join Date: Jul 2011
Location: Dayton
Posts: 478
Quote:
Originally Posted by sdmaro View Post
Yes, i figured they would balance and align them as well. I had no problems with tires, suspension, or improper tread prior to the rotation.
If it was free rotation, they might not even balance them again. They never check alignment for free with rotataion and balance.

I think your not going to get any new tires from them.
__________________
jrisebo is offline   Reply With Quote
Old 07-30-2013, 12:15 PM   #16
Frank in MD
Raining Blood
 
Frank in MD's Avatar
 
Drives: 2014 SS Performance Sedan
Join Date: Oct 2009
Location: facebook
Posts: 2,596
For the record, tires are covered under the 3 year / 36K miles Bumper to Bumper warranty. True it does not cover wear and tear, rather workmanship and defects.

Having said that, your initial post is problematic as you mentioned that you had the tires rotated in February, noticed a vibration after the service, but chose to do nothing about it.

If you noticed a vibration then you had a duty to mitigate your damages. You can't get let a problem fester and expect the dealer to pay when the problem comes to a head. You have an obligation to maintain the vehicle, which means bringing it back and resolving whatever issue caused the vibration. What you can not do is drive the car for 5 months, then ask for new tires as a result of something you noticed but took no action to correct.

Based upon the way you described this, you're out of gas, sorry. Chalk it up to a leson learned, buy new tires and move on.
__________________
Ordered 1/9/12 - Born 2/3/12 - Delivered 2/21/12 - '12 1SS/RS Summit White - TRADED.

2014 SS Performance Sedan - Red Hot 2 - Black Leather. S/R. Full size spare.

Last edited by Frank in MD; 07-30-2013 at 02:07 PM. Reason: spelling
Frank in MD is offline   Reply With Quote
Old 07-30-2013, 12:21 PM   #17
Jay_LHD3

 
Jay_LHD3's Avatar
 
Drives: CGM 2SS/RS LS3
Join Date: Aug 2009
Location: SW Georgia
Posts: 1,977
I'm confused too!

You noticed an issue five months ago and now after getting a flat tire you're going let the dealership know about it?


__________________
Jay_LHD3 is offline   Reply With Quote
Old 07-30-2013, 12:40 PM   #18
PalmerGA


 
PalmerGA's Avatar
 
Drives: 2013 SIM 1SS/RS L99
Join Date: May 2012
Location: Southwest GA
Posts: 6,284
Judging by the photos... looks like OP doesn't pay much attention to detail regarding his vehicle in general. I regularly look at my tires for signs of irregular wear and, if I see/feel a problem I address the issue right away. It's my responsibility as a driver and vehicle owner.

Suck it up. Get some new tires. Get your alignment, camber, toe-in, etc. checked by a good tire shop, and pay attention to your vehicle's condition. Tire, especially, can cause serious safety issues.
__________________
2013 1SS/RS Coupe L99
CAI Air Intake w/ Apex Scoop
VMAX CNC Ported Throttle Body
Solo Axle-Back Exhaust w/ J-pipes
RX Catch Can
Husky Splash Guards
Heritage Grille
Oracle Chrome Turn Signal Bulbs
Emblem Pros Retro SS Badges
Emblem Pros Custom Retro SS Kickplates
Emblem Pros Under-hood Bowtie
PalmerGA is offline   Reply With Quote
Old 07-30-2013, 03:20 PM   #19
RJT Impala
Stovebolt BluFlame 6
 
RJT Impala's Avatar
 
Drives: '12 2LT/RS, IBM; '14 Malibu LTZ
Join Date: Oct 2011
Location: Central Texas
Posts: 499
Quote:
Originally Posted by Comrando View Post
Who installed the lowering springs?

If they didn't realign the wheels then the camber will be wrong and wear the inside.

Suspension / Brakes / Chassis
IMHO Comrando gets the A+! Lowering typically results in a positive camber that must be corrected with an alignment. Left uncorrected, the inside edge will wear excessively.
RJT Impala is offline   Reply With Quote
Old 07-30-2013, 03:28 PM   #20
Overflow
Space Shuttle Aficionado
 
Overflow's Avatar
 
Drives: 7,000,000 lbs. of thrust
Join Date: Jun 2010
Location: Florida
Posts: 29,858
If it was both sides, then it would be caused by underinflation. But it looks like it's only one side, which means that it is caused by poor alignment.

OP, since you after overdue, and did not alert your dealership at the start of the vibrations, then I believe the ball's in your court.
__________________
Overflow is offline   Reply With Quote
Old 07-30-2013, 03:31 PM   #21
arod55
AROD55
 
arod55's Avatar
 
Drives: 2010 Camaro 2SSRS/55 Chevy Bel Aire
Join Date: Apr 2009
Location: Bonita, Ca. 91902
Posts: 1,808
My question to you is how many miles did you have on the tires before the rotation?.
arod55 is offline   Reply With Quote
Old 07-30-2013, 03:49 PM   #22
All Star
I'm an Engineer
 
All Star's Avatar
 
Drives: 2012 Camaro 2LS
Join Date: Feb 2012
Location: Ocean County, New Jersey
Posts: 669
Send a message via AIM to All Star
You had your car lowered? It sounds like TC doesn't know what he is doing and is blaming the dealer unfairly.
__________________

All Star is offline   Reply With Quote
Old 07-30-2013, 06:48 PM   #23
Scalded Dog

 
Scalded Dog's Avatar
 
Drives: 2011 1LT
Join Date: Mar 2012
Location: Crestline, CA
Posts: 1,830
Damn lucky a flat tire caused this to be discovered before a highway blowout happened. That tire looks like it's about 25 more feet of travel before BLAMMO! Chalk it up to good luck, get new tires, have the alignment work done, and from now on, at least glance at the tires every few weeks or so.
Scalded Dog is offline   Reply With Quote
Old 07-30-2013, 07:04 PM   #24
midnighter
Account Suspended
 
Drives: nothing
Join Date: Nov 2010
Location: a hole
Posts: 21,173
That tire looks older than hell.
midnighter is offline   Reply With Quote
Old 07-30-2013, 07:36 PM   #25
BluePhoenix

 
BluePhoenix's Avatar
 
Drives: 2010 Camaro 2SS/RS Rally Yellow/Blk
Join Date: Jul 2013
Location: PA
Posts: 1,430
Quote:
Originally Posted by midnighter View Post
That tire looks older than hell.
Agreed!
BluePhoenix is online now   Reply With Quote
 
Reply

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT -5. The time now is 07:00 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2014, vBulletin Solutions, Inc.