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Old 08-27-2013, 04:45 PM   #1
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UPDATE: What would you do?

UPDATE: After a few weeks of working wtih the Dealership and GM customer service, the issue has been resolved. The dealership has ordered me a new 1LE Camaro and it should arrive in 5-6 weeks. Its nice to know the dealership did was was right.
Im extremely happy that they are doing the right thing. Even though this has caused me some issues with my faith in Chevy i do believe it will come back as strong as it was.
Lets just pray that it will arrive clean and issue free.


Ive had this 2014 for almost two weeks now. Brought it to the dealership today (finially have a day off) to show them these. They are all over the car. Even the dealership says they are under the clear coat.
Do you just have them repaint the whole car? I know its stupid to some of you but that doesnt really make it a new car anymore to me. Two weeks old and most if not all the car needs to be repainted.






On top of this i just recieved my floor mats and embroidered center console that should of came with the camaro. Also i ordered the ZL1 side skirts a month before picking her up and they still arent done.
Just really makes this car buy process seem like shit to me. I finially get a brand new camaro and its just going down hill.
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Old 08-27-2013, 04:55 PM   #2
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Go ahead and call customer service. I had paint issues on my '11 SS and went through the process. I met with a GM rep and they ordered me a new car-a '12 model. The process was fairly smooth.
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Old 08-27-2013, 05:00 PM   #3
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Awesome. Thanks for the info. Im guessing as you know it just really sucks.
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Old 08-27-2013, 05:06 PM   #4
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Definitely does suck. Good luck. I would start the process asap as one of the first questions were my mileage. It also won't hurt if your dealer will help fight due to it being a factory defect.
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Old 08-27-2013, 05:40 PM   #5
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As our cars are all painted assembly line by robots it appears you had a hydraulic hose spray your car between the coats from a high pressure leak............that's my theory. Good luck, I would get a new car ..........or a total repaint asap.
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Old 08-27-2013, 05:43 PM   #6
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Customer service on that for sure!!! No way you should have it repainted, they should produce another car exactly like yours and do a replacement.
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Old 08-27-2013, 05:45 PM   #7
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Good thing our paint is covered for defects.
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Old 08-27-2013, 08:23 PM   #8
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Quote:
Originally Posted by Casperadub70 View Post
Ive had this 2014 for almost two weeks now. Brought it to the dealership today (finially have a day off) to show them these. They are all over the car. Even the dealership says they are under the clear coat.
Do you just have them repaint the whole car? I know its stupid to some of you but that doesnt really make it a new car anymore to me. Two weeks old and most if not all the car needs to be repainted.






On top of this i just recieved my floor mats and embroidered center console that should of came with the camaro. Also i ordered the ZL1 side skirts a month before picking her up and they still arent done.
Just really makes this car buy process seem like shit to me. I finially get a brand new camaro and its just going down hill.


Casper,

I seen your car this past weekend at Bartonsville. I noticed all of that red spatter all over your car. I did not say anything to you because I thought it was from whatever you put on your tires. It looked like the stuff on the( tire dressing) tire was slung all over the car.
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Old 08-27-2013, 08:46 PM   #9
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Make them fix it. You paid too much of your hard earned money for this car. I hope they don't give you any trouble.
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Old 08-27-2013, 10:52 PM   #10
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As our cars are all painted assembly line by robots it appears you had a hydraulic hose spray your car between the coats from a high pressure leak............that's my theory. Good luck, I would get a new car ..........or a total repaint asap.
I was thinking the same thing. Alot of the 2014 camaros were on QC hold. I wonder if it had to do with this or something similar.

Yeah i was thinking it might of been some splatter from the tires but it wont come off. The dealership said it was deff under the clear coat. Im really surprised it wasnt caught.

Ill be at the dealership tomorrow so i will see what they say. Im guessing if i asked for another one it would take over a month to get here and im pretty sure if they repainted it it would take over a month. If i didnt keep this camaro what would happen with it?
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Old 08-27-2013, 11:17 PM   #11
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Quote:
Originally Posted by christianchevell View Post
As our cars are all painted assembly line by robots it appears you had a hydraulic hose spray your car between the coats from a high pressure leak............that's my theory. Good luck, I would get a new car ..........or a total repaint asap.
QA never should have approved the car for shipment.
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Old 08-27-2013, 11:18 PM   #12
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If i didnt keep this camaro what would happen with it?
That's Chevy's problem, not yours. I hope you choose whichever option makes you happier
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Old 08-27-2013, 11:21 PM   #13
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Chevy should replace the car. No way should you be expected to keep it as is. factory defect.
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Old 08-28-2013, 05:01 AM   #14
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If they give you a replacement, yours will either be auctioned or donated to a trade school....that's what I was told when they replaced mine. I would definitely push for a new one. Just remember, a little kindness goes a long way!
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Old 08-28-2013, 05:03 AM   #15
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You should not have to have a brand new car repainted. Definitely call GM customer service & see if you can get the car replaced. As for the GM/Chevy accessories if you bought them at the time you purchased the car, it would take a couple of weeks for them to arrive and if it was an item was out of stock or on hold then you could be looking at a month after purchase.
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Old 08-28-2013, 06:19 AM   #16
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as for the floor mats, they gave me just crappy plain ones with the car. Guess they just come that way. Got the "premium" ones off ebay later.
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Old 08-28-2013, 06:27 AM   #17
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It's not stupid to feel this way, you paid with your hard earned money. Man, I'd be upset that my brand new car needs completely stripped and repainted. I hope GM steps in here and makes this right for you. Good luck OP and keep us posted. That is a really sharp car!
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Old 08-28-2013, 08:35 AM   #18
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I would want a repaint over a new car lol... Yeah chevy use some more of that crappy paint lol I would take the opportunity to get a nice paint job.
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Old 08-28-2013, 08:42 AM   #19
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I would want a repaint over a new car lol... Yeah chevy use some more of that crappy paint lol I would take the opportunity to get a nice paint job.
i would do this, the paint job from the factory SUCKS
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Old 08-28-2013, 08:51 AM   #20
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My car was recently repurchased by GM for excessive rust underneath.The thing that gets me is someone had to see the rust problem on my car as they should have seen the defect in your paint.I guess a pre delivery inspection isn't what it use to be.Get them in sell them and let the consumer deal with it.Pure
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Old 08-28-2013, 08:59 AM   #21
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This is why when I buy a car, before I drive it off the lot I look at it front to back top to bottom inside and out to make sure nothing is wrong with the car. If there is I get it in writing that they will fix it or if they wont agree to that, I don't accept the car and will ask for a different one. Good luck to you. I hope it works out.
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Old 08-28-2013, 09:09 AM   #22
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This is why when I buy a car, before I drive it off the lot I look at it front to back top to bottom inside and out to make sure nothing is wrong with the car. If there is I get it in writing that they will fix it or if they wont agree to that, I don't accept the car and will ask for a different one. Good luck to you. I hope it works out.
That's what I was wondering.

OP, you didn't notice this when you took possession of the vehicle?
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Old 08-28-2013, 09:33 AM   #23
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I picked it up on a rainy night. Brought it home and wiped it down in the garage. Due to work schedule i didnt get to drive it alot. Also most of the issue is on the passenger side. I noticed it after the first time i washed it.
Your right i should of pulled it into a bay or something at the dealership and checked it over.
The dealership is going to call me today about this issue.
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Old 08-28-2013, 09:48 AM   #24
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And isn't the dealership supposed to perform a Pre-Delivery Inspection of the vehicle prior to the customer taking ownership?

How is it the dealership completely missed this during that process?

This is a weird situation. I hope they get this issue fixed to your liking. I honestly would not be happy with anything less than a replacement vehicle, given the number of panels this affects, and considering it was like this before you ever touched it.
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Old 08-28-2013, 09:52 AM   #25
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have you tried a clay bar on these spots?
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