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Old 09-27-2013, 08:31 PM   #1
DavidW
 
Drives: 2013 ZL1 Vert Auto IOM
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Thumbs down RX Performance, scammed me , now ignoring me

I ordered my catch can back in may from RX performance was told in June it will be about 2 weeks , was told in July it would be about two weeks , Was told in early August it should ship before the middle of the month. I was also told at the end of August it would be in next weeks production run , they have since ceased to reply to me, so it has now been 4 months with no catch can. I have just filed a claim with paypal on this and will hopefully at least get my money back soon. It's too bad because I thought they did a good job of the catch can I had on my SS, but the customer service is way too horrible , 4 months and no product is ridiculous. Not to mention it has now been a month (aug 26) since the last email from them, what a horrible way to do business.
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Old 09-27-2013, 08:49 PM   #2
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Nothing new. This has been going on for months.

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Old 09-27-2013, 09:23 PM   #3
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Yeah I have seen a few threads , I also recall seeing one where somebody got a resolution from them , so I gave them the benefit of the doubt , which obviously got me nowhere, except 4 months of them having my money
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Old 09-27-2013, 09:46 PM   #4
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Good luck man. Many of us have been shafted by RX. Hope it all works out!

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Old 09-27-2013, 09:51 PM   #5
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Took them 5 months to get me my car unfinished with no tune after they told me 3 weeks. I sent it straight to another shop and it's been there since August. So far the bill is 3600 dollars and they aren't done with the problems RX left me. And guess what... they told me its not their fault and they stand behind their installer kid...

I guess I could make a thread about it.....

Pm me. I've got his work cell phone number.

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Old 09-28-2013, 10:09 AM   #6
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OP this is awful. Baylor is correct however. I'm out 6150.00 to this clown. I wish I could say he's clueless but he knows exactly what he's doing.

And GQBrilliant, why don't you? I'd like to know what he did to your car.
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Old 09-28-2013, 10:33 AM   #7
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OP: Be happy you may only be out a CC.
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Old 09-28-2013, 10:44 AM   #8
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OP: Be happy you may only be out a CC.
Couldn't agree more. I'm out upwards of $10,000 after his abortion of a supercharger kit and it's accessories plus a new motor and transmission. It's a shame Rx was propped up on this forum for so long. Imagine all the pain and robbery it would have saved. Good luck getting your cash back my friend.


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Old 09-28-2013, 11:20 AM   #9
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Looks like im shit outta luck paypal wont do anything after 45 days , but It could be worse, it could be for the amounts you guys are into them for
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Old 09-28-2013, 01:32 PM   #10
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You could maybe call your CC company and get the charge reversed?
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Old 09-28-2013, 01:54 PM   #11
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im surprised u waited 4 months. after 2 weeks i wouldve wanted my money back!
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Old 09-29-2013, 08:48 AM   #12
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Looks like im shit outta luck paypal wont do anything after 45 days , but It could be worse, it could be for the amounts you guys are into them for
Do you have Paypal connected to your CC or right to your bank account? if CC, then you may be able to get your CC to step in.
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Old 09-29-2013, 05:21 PM   #13
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You could maybe call your CC company and get the charge reversed?


This is why I recommend to buy things online with a Credit card. You can always dispute a transaction. But OP sorry about the Rx crap I'm glad I gave back my Rx can and was able to get refund.
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Old 10-03-2013, 05:23 AM   #14
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Originally Posted by GbrilliantQ View Post
Took them 5 months to get me my car unfinished with no tune after they told me 3 weeks. I sent it straight to another shop and it's been there since August. So far the bill is 3600 dollars and they aren't done with the problems RX left me. And guess what... they told me its not their fault and they stand behind their installer kid...

I guess I could make a thread about it.....

Pm me. I've got his work cell phone number.

From my Note
good Lord man.... first you got screwed by HPE and now by RX? wow, you're luck has to turn around soon because not one single person can have that much bad luck.
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Old 10-28-2013, 08:04 PM   #15
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Received my catch can finally , they did not reply to any of my emails until they sent me one with tracking info.
The connections on the top are all facing the front of the car when two should be pointing to the rear , and they only gave me enough hose to just barely make the two connections on the intake manifold area, I had to find my own hose for the connection to the intake tube.
Also there is no tube on the drain of the can, just the ball valve, I will contact them to see what I am expected to do for that/if I have to provide my own drain fitting and hose.
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Old 10-28-2013, 08:07 PM   #16
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If you can still get it charged back, I would. After waiting for so long, there's no way I would stand for that
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Old 10-28-2013, 08:19 PM   #17
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Anyone who is still doing business with RX deserves what comes there way, especially after all the bad reviews that have been posted the past few months.
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Old 10-28-2013, 08:26 PM   #18
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Quote:
Originally Posted by DavidW View Post
Received my catch can finally , they did not reply to any of my emails until they sent me one with tracking info.
The connections on the top are all facing the front of the car when two should be pointing to the rear , and they only gave me enough hose to just barely make the two connections on the intake manifold area, I had to find my own hose for the connection to the intake tube.
Also there is no tube on the drain of the can, just the ball valve, I will contact them to see what I am expected to do for that/if I have to provide my own drain fitting and hose.
Wow, they can't even send a simple completed product without half assing it, kind of pathetic.
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Old 10-28-2013, 09:15 PM   #19
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Surprised they're still in business to be honest...
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Old 10-28-2013, 10:01 PM   #20
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Surprised they're still in business to be honest...
They're conducting the same scam in the cts forums
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Old 10-28-2013, 10:59 PM   #21
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They're conducting the same scam in the cts forums
I'm aware, they made a knock off cai inc intake. It's hideous.
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Old 10-28-2013, 11:04 PM   #22
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This has to be one of the worst companies I have ever heard of. So many people here getting screwed, I think you all should make that your signature: "I got screwed by RX." With a link to the topic of how you got screwed. Any luck contacting BBB?
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Old 10-28-2013, 11:12 PM   #23
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I'm aware, they made a knock off cai inc intake. It's hideous.
For real? Got a link? I'd love to see it lol
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Old 10-28-2013, 11:35 PM   #24
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For real? Got a link? I'd love to see it lol
Just did a quick google search, Love my Cai inc intake when i had it but look out Cai inc, you have some competition....

http://www.cadillacforums.com/forums...e-kit-ly7.html
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Old 10-28-2013, 11:42 PM   #25
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Damn! That's hideous! It doesn't even seal in the engine bay! That's just blatant copying though. I'd be mad as hell.
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