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Old 10-09-2013, 08:24 AM   #15
BLACK10


 
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We spoken to a few of the same transmission shops as you and have received an overall reply, how can anyone make an educated analysis with tearing down the trans themselves.

Again, please see the following paragraph again.

"We also cannot be liable to pay for work that another shop does prior to our investigations of failures. If we were given the opportunity to inspect it first you know in your heart we would have worked with you and made it right. That goes for anyone we have done work for...We were not given that opportunity to due so and we are sorry it would have been an inconvenience for you but we can not control that aspect of the situation. We simply cannot not go by the word of another shop when it comes to these situations. It MAY have been an exemption it we were notified of your plans a head of time and not after the fact.
"
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Old 10-09-2013, 08:24 AM   #16
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Originally Posted by mlee View Post
X4



There's always another side of the story. Good on Lethal for providing all the info.
X5
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Old 10-09-2013, 08:42 AM   #17
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Originally Posted by Rabamaro View Post
The vibration I'd had previously was from a friggin motor mount! What transmission damage are you referring to? My dealer had my transmission out 3 YEARS ago. Your shop is the only other shop to have it out. Your throwing totally irelevant threads out there. There was/is no damage to the transmission other than the input shaft.

Again, I offered to bring you the transmission, I still have everything that came out of it, but you have refused to even look at it. For the 4th time, I could not get my car to you. I didn't feel it was safe to drive 90 minutes to you. This happened at your shop. A bad throwout bearing or used clutch did not cause this. How do you explain how 6 shops have told me that this CANNOT occur with the trans inside the car? There was also a thread about you warrantying work done in Texas. So I don't want to hear about not covering another shop.

You yourself told me that the clutch disks looked fine. If you or Shawn would've recommended that I not use it...I wouldn't have. You even told me you changed the INPUT SHAFT bearing when i asked about it 2 days after picking the car up. My car is a garage queen, hence why I didn't push it until later in July. What I can or cannot afford is honestly none of your business. I'm having paint work done now. I have the income. I'm just trying to get what's right.
We did let you know that the used clutch had hot spots already on it. Please also see the reply from a fellow vendor also stating that this used clutch might lead to future issues.

It has been shown that you have had constant vibrations and broken parts issues for the last three years .We have stated what we know and see no need to keep discussing this issue.
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Old 10-09-2013, 09:00 AM   #18
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Why did you not find out the input shaft was bent when you did the used clutch install then Lethal? Especially with all the damage you discovered it would be something you should have checked.
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Old 10-09-2013, 09:10 AM   #19
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Originally Posted by willhe64 View Post
Why did you not find out the input shaft was bent when you did the used clutch install then Lethal? Especially with all the damage you discovered it would be something you should have checked.
It was checked. No visible damage was found just as the dealership did not find any damage. Please see the above comment where rabamaro states he noticed the vib after leaving the track. The used clutch also was involved in a failure in the previous car.
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Old 10-09-2013, 09:13 AM   #20
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So he took it to the shop you replaced the clutch and then he noticed vibration issues over 4k the next day when he got to drive it is that right? OR was it after the track outing? looking at the pictures this was clearly something that happend at A shop no way that happen in the car during operation. The threads you posted about his vibrations were last year and he said he fixed that from a motor mount.

Op Where you messed up was not taking the car back to lethal right off the bat. It's not their fault you live 90 mins away and work alot. Letting another shop mess with it then wanting me to fix it would raise alot of flags for me also. You story doesn't really match up Either...

Last edited by JLE58; 10-09-2013 at 09:29 AM.
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Old 10-09-2013, 09:30 AM   #21
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I have been reading numerous threads from different performance modification providers like Lethal and Jannetty and Livernois, MTI, etc for a long time and I would still have no reservations about taking my Camaro to any of them when I am ready. They have too good a track record to discount them over one negative experience even if it turns out to be valid, which it doesn't appear IMHO. Seems like your issue was present before Lethal received it.
This issue was NOT present before going to Lethal. I know this didnt happen as a result of gross negligence. I've ALWAYS given them the benefit of the doubt. I know it was just an accident. Why else would I consult with 6 shops? If I'd gotten mixed answers from all of them, then I would've chalked it up to dumb luck. But they ALL told me this was a direct result of an error at install.
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Old 10-09-2013, 09:59 AM   #22
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Originally Posted by JLE58 View Post
So he took it to the shop you replaced the clutch and then he noticed vibration issues over 4k the next day when he got to drive it is that right? OR was it after the track outing? looking at the pictures this was clearly something that happend at A shop no way that happen in the car during operation. The threads you posted about his vibrations were last year and he said he fixed that from a motor mount.

Op Where you messed up was not taking the car back to lethal right off the bat. It's not their fault you live 90 mins away and work alot. Letting another shop mess with it then wanting me to fix it would raise alot of flags for me also. You story doesn't really match up Either...
Exactly


"We also cannot be liable to pay for work that another shop does prior to our investigations of failures. If we were given the opportunity to inspect it first you know in your heart we would have worked with you and made it right. That goes for anyone we have done work for...We were not given that opportunity to due so and we are sorry it would have been an inconvenience for you but we can not control that aspect of the situation. We simply cannot not go by the word of another shop when it comes to these situations. It MAY have been an exemption it we were notified of your plans a head of time and not after the fact."
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Old 10-09-2013, 10:55 AM   #23
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Originally Posted by JLE58 View Post
So he took it to the shop you replaced the clutch and then he noticed vibration issues over 4k the next day when he got to drive it is that right? OR was it after the track outing? looking at the pictures this was clearly something that happend at A shop no way that happen in the car during operation. The threads you posted about his vibrations were last year and he said he fixed that from a motor mount.

Op Where you messed up was not taking the car back to lethal right off the bat. It's not their fault you live 90 mins away and work alot. Letting another shop mess with it then wanting me to fix it would raise alot of flags for me also. You story doesn't really match up Either...
I apologize for any confusion. The next day I noticed a funny feeling in the clutch pedal. I emailed lethal about it, but just chalked it up to the different clutch. As I said earlier, the car is a garage kept but it always felt a little "off" when driving it. I couldn't put my finger on it until I went to the track 2-3 weeks later when it ran over 4k rpm for a few seconds. I know of Lethal's reputation and so the thought that this was a direct fault of theirs never crossed my mind. Typically if I don't have bad luck, I have none at all. I'd brought it to the local shop thinking it was for a pilot exchange, which Lethal had quoted me the same price to do. When they called and told me about the shaft, I texted Shawn and offered to bring him the transmission to inspect whatever he wanted. I would've been happy to eat the cost of the labor at Futral that I incurred from them pulling it. My offer was ignored.

The car sat undriven in my garage for a month until I was able to get it anywhere. If I could've gotten it to them or if my offer to bring in the trans would've been accepted, I'm sure I would've received the explanation from Nick above, and I would've been none the wiser. Plus I knew of them covering for a fellow C5 member in Texas, so I'm literally shocked that I've been given such a hard time.
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Old 10-09-2013, 10:56 AM   #24
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Originally Posted by BLACK10 View Post
Exactly


"We also cannot be liable to pay for work that another shop does prior to our investigations of failures. If we were given the opportunity to inspect it first you know in your heart we would have worked with you and made it right. That goes for anyone we have done work for...We were not given that opportunity to due so and we are sorry it would have been an inconvenience for you but we can not control that aspect of the situation. We simply cannot not go by the word of another shop when it comes to these situations. It MAY have been an exemption it we were notified of your plans a head of time and not after the fact."

I have the message I sent Shawn offering to bring it to him to inspect it!
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Old 10-09-2013, 10:59 AM   #25
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Originally Posted by BLACK10 View Post
It was checked. No visible damage was found just as the dealership did not find any damage. Please see the above comment where rabamaro states he noticed the vib after leaving the track. The used clutch also was involved in a failure in the previous car.
Shawn emailed me saying it was not checked. The used clutch never failed in another car. The previous owner had a slave fail due to an improper actuator spacer his shop had used.
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Old 10-09-2013, 11:08 AM   #26
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Originally Posted by Rabamaro View Post
I have the message I sent Shawn offering to bring it to him to inspect it!
Not sure how else to respond to this but again,


"We also cannot be liable to pay for work that another shop does prior to our investigations of failures. If we were given the opportunity to inspect it first you know in your heart we would have worked with you and made it right. That goes for anyone we have done work for...We were not given that opportunity to due so and we are sorry it would have been an inconvenience for you but we can not control that aspect of the situation. We simply cannot not go by the word of another shop when it comes to these situations. It MAY have been an exemption it we were notified of your plans a head of time and not after the fact."


We did not remove the trans for inspection. You brought it somewheres else!! How are we to know they didnt damage anything while they removed it.


let me put it this way. If someone had their factory warranty on their car and had an issue but instead of bringing it to the dealership for warranty repairs they brought it to Lethal Racing for the repair. Then the owner brought the bill to the dealership to recover his cost, do you think the dealership would pay that bill?? Of course not.

Last edited by BLACK10; 10-09-2013 at 11:36 AM.
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Old 10-09-2013, 11:52 AM   #27
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Sorry to the OP, but it's pretty clear Lethal has very strong ground to stand on here.

Had you gone back to their shop....FIRST...maybe something could have been done. Their warranty won't cover you now....period.

X6
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Old 10-09-2013, 11:56 AM   #28
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Dwayne,

I believe you have have made your beliefs clear. I think we have made ours clear as well. This going back and forth will not change our policy. You have badgered numerous shops calling them with this problem. I have spoken with all of them as well. Everything you are wanting me to do surrounds a cloud of issues of previous problems, used parts, other shops, tracking the car, too many different hands in the car.

You also mention of us helping another member....and that is what we do. Does this automatically mean that we are paying for this problem you are having? I am feeling taken advantage of when I read your statement. The situation is the boss. This situation is not the same as that one or any other.

If you think you have a case then take us to court. Other than that we wish you well. I have no ill will toward you personally. This is business pure and simple. Lethal Racing LLC has issued you a statement and given you numerous responses that frankly shouldn't have been given once we sent our statement to you. My feet are firmly planted on this issue. The attorney general is not going to negotiate our policy away from us.

As a company we have nothing else to say. Our policy is clear.

Thank you,


Shawn
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