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Old 01-10-2014, 11:38 AM   #626
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Hi, I'm here for the drama!

Their facebook page is back again.
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Old 01-10-2014, 12:08 PM   #627
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Originally Posted by Kevins89notch View Post
Hi, I'm here for the drama!



Their facebook page is back again.
...and their review rating is down to 1.5 stars... surely we can get it down to 1!
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Old 01-10-2014, 12:08 PM   #628
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Mr John Hooper can you PM me with your vin# I would like to help you find a 2012 with the same options and miles. I know someone that has location business and if you want we can try to find a car similar to what you had.

Dan
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Old 01-10-2014, 12:30 PM   #629
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The dealership is actually responding to texts. Yes I see my grammar error. Damn autocorrect.


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Old 01-10-2014, 12:46 PM   #630
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Originally Posted by Mcarltonjr View Post
“But if they want to go up to a brand new 2014, it's going to cost them something,” he said. “They're not going to get a brand new car.”

To me that seems like they arent truly making an effort. The dealership should really think about that comment and reconsider
I don't understand this either... so they're willing to give them a used car that is probably worth in the ballpark of upper $30's but whoa buying them a new one for $15-20k more is "too much". Please, you already lost 5x that from the PR this story has gotten. If I was their PR manager, I would be yelling every second of the day for them to just eat the $20k and buy them a new ZL1. This is like arguing over pennies for the dealership when you're losing $100's.
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Old 01-10-2014, 12:47 PM   #631
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This post may get me blasted, but the news article said that the insurance would give them $44k and the dealership offered an additional $4k. I think you can get a low mileage ZL1 with that. Down the road from me in DC there is a 2012 ZL1 with less than 700 miles on it for $44.5K. If this were the case, I would take the deal and move on with my life. I recognize that the dealer is not stepping up and doing the right thing but that fact probably is not going to change.
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Old 01-10-2014, 01:16 PM   #632
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I don't understand this either... so they're willing to give them a used car that is probably worth in the ballpark of upper $30's but whoa buying them a new one for $15-20k more is "too much". Please, you already lost 5x that from the PR this story has gotten. If I was their PR manager, I would be yelling every second of the day for them to just eat the $20k and buy them a new ZL1. This is like arguing over pennies for the dealership when you're losing $100's.
They are trying NOT to take ownership essentially is what it sounds like. Its a bad business move for sure on their part.
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Old 01-10-2014, 01:23 PM   #633
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Did it occur to you I don't care what you have to say? It's in the open for all to see. It's called social networking and public knowledge. I pointed it out. If you had half a brain you could see that. And I really could careless about the individual whom stole the car. Thieves deserve what they get coming to them. If if it was your car you'd probably have feelings of an ill manner towards the guy. Don't tell me I am thoughtless or disrespectful because in reality I don't care about that dirtbag or his well being.
You've still thoughtlessly and disrespectfully disregarded his family. I guess that just the kind of person you are?
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Old 01-10-2014, 02:11 PM   #634
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Talked to an old friend in Colorado that happens to be a lawyer. In Colorado, based on the known facts, the dealer would be in deep. There are a few things that would make the dealer a little "less" in trouble.

Did this employee "break into" the dealership or did he have access during closed hours?

Did he "break into" the location the keys are kept or did he have access during closed hours?

If he didn't "break into" the dealership in any way but had after hours access to the building, keys, and vehicle, then the dealership is responsible. If he broke into the dealership, they are also a victim.

The dealership was in possession of the ZL1 so their insurance company should be taking care of the totaled car. As far as a new car goes, the dealer should bend over backwards to come to an agreement with the customer on getting him a new vehicle (ZL1, C7, etc). Their current offer is a joke based on the fact it has a registered accident on file and is not equivalent to what the customer had. The "bad press" this dealer is getting will affect sales, the longer it goes, the worse it will be for them.
Exactly.
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Old 01-10-2014, 02:12 PM   #635
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Delaware 105.9 - To get the real facts, caught the radio show half way through
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Old 01-10-2014, 02:29 PM   #636
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Delaware 105.9 - To get the real facts, caught the radio show half way through
Is it transcribed anywhere?

Highlights?
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Old 01-10-2014, 02:34 PM   #637
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The facts are:

-OP brought Camaro to dealer for repair. Didn't sign anything releasing the dealership from liability
-Camaro gets stolen
-Crashed
-Dealer is at fault
-OP wants to be made whole and have a car in identical condition to what he had.
-He has not been made whole as of this posting.

GL op
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Old 01-10-2014, 02:40 PM   #638
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This just came up as the number one story on Yahoo news for me.
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Old 01-10-2014, 02:43 PM   #639
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http://autos.yahoo.com/blogs/motoram...170136602.html

Is this you? First page of Yahoo! New feed.
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Old 01-10-2014, 02:48 PM   #640
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Quote:
Originally Posted by boondocksaint View Post
http://autos.yahoo.com/blogs/motoram...170136602.html

Is this you? First page of Yahoo! New feed.
Dang, it made yahoo. It just got real…..so to speak.
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Old 01-10-2014, 02:59 PM   #641
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Hopefully now that it is on Yahoo for the world to see, the Dealership will act as they should and make it right.
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Old 01-10-2014, 03:01 PM   #642
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Chevy Camaro ZL1 owner fights dealership that totaled his car

By Justin Hyde 2 hours ago Motoramic


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At 580 hp and a starting price of $55,000, the Chevy Camaro ZL1 ranks as the top dog of the Camaro lineup (at least until the Z/28 hits the track.) For Camaro enthusiasts like John Hooper, author of six books on the history of Camaros, it's a dream car — or at least was a dream car, until an employee at a Chevy dealership totaled his ZL1 on an unauthorized joyride. Nearly a month later, Hooper and the dealership have yet to agree on how much that particular top dog was worth.
Something about Camaros seems to bring out the dark side of the dealer service department; recall the man who hid a voice recorder in the door pocket of his Camaro SS and caught mechanics doing burn-outs. According to Hooper's posts on the Camaro5 forum, he had taken his 2012 Camaro ZL1 to First State Chevy in Georgetown, Del., for warranty work on a paint issue. On Dec. 15, a Sunday, one of the dealer's employees took the keys from the closed dealership and went for a spin — that ended when the ZL1 sheared off a telephone pole.
The next day, the dealership told Hooper about the incident, and by the end of that week, the car had been declared a total loss. Since then, Hooper and First State have been unable to reach an accord over how to replace the ZL1.
To First State's credit, it immediately fired the employee who took the car and tried to pursue charges against him — but local officials said since the car was in the dealership's legal possession at the time of the crash, no crime was committed. Hooper's ZL1 had about 10,000 miles on it, and while First State has offered other used ZL1s as replacements, Hooper has said those cars were not worth as much as his example was pre-crash.
Hooper told the Cape Gazette of Lewes, Del., today that while the dealership has given them a loaner to drive, they are still making payments on the ZL1 while it sits in a salvage yard. “We're losing sleep over this, time off from work, and this still isn't resolved,” Hooper told the paper. “This is so ethically and morally wrong it isn't funny.”
  • John Hooper


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Old 01-10-2014, 03:01 PM   #643
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http://autos.yahoo.com/blogs/motoram...170136602.html
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Old 01-10-2014, 03:02 PM   #644
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Your story has made to the front page of Yahoo w/ a link to this thread....
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Old 01-10-2014, 03:17 PM   #645
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.... On yahoo now... Someone's getting a 2014 as a replacement.....my guess. Nice work C5
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Old 01-10-2014, 03:17 PM   #646
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Old 01-10-2014, 03:36 PM   #647
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2,031 responses to the Yahoo article already! Someone needs to tell the dealer that he is already an Internet sensation!
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Old 01-10-2014, 03:37 PM   #648
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Amazing how this is continuing to grow and get more, and more exposure. There will come a point if it hasn't already where the dealer will be so far into the negative of public perception that there will be no going back. They seem to be more concerned on defending their position than doing the right thing. They really can't be trying to hard as a quick google search can find a bunch of low mileage ZL's that can be had for a reasonable amount when you take the insurance payout into consideration. They're going to be so far in the hole that there will be no recovering from this as far as damage to their customer base.

There seems to be a ton of low mileage ones out there right around the insurance payout so why is the dealership being so difficult? They could be heroes and replace the car. Talk about a missed opportunity.
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Old 01-10-2014, 03:49 PM   #649
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This whole thing has now made it onto the front page of Yahoo! see link below:

http://autos.yahoo.com/blogs/motoram...170136602.html
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Old 01-10-2014, 03:51 PM   #650
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Exclamation IMO for what it's worth

wow, sad I had to hear about this thru the yahoo news article.. shows my lack of activity on this board!

That said, I cannot believe what a joke that dealership is!! That place makes millions and with or without insurance, the dealer and chevy should be addressing this immediately! Obviously the dealer has no clue about PR but i'm sure Chevy has entire departments dedicated as a resource for situations like this! I mean, there are promos going on everywhere even at the Corvette museum giving these cars away! This poor guy sold his 69 camaro along with his previous one just to buy a ZL1!

one simple word of advice: Mr. Dealership, now that you've owned up to the problem (short paragraph on homepage of their website) use this Negative PR as an awesome opportunity to do the 'RIGHT' thing, fix the problems, and turn it into something positive!

There is still time to make this a 'win-win'.. guess we will see..
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