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Old 01-12-2014, 10:57 AM   #987
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Originally Posted by HmBuilder2 View Post
Seeing how everyone is saying he can just take the insurance offer of 44K, And have the dealer eat the difference on a new car, People need to remember the op had his car financed,

Hence the insurance payment would go to the lien holder not the op. At which time the op is still on the hook for any balance due on the original car loan. now once all that was said and done, The op may have to take out another car loan at a higher payment, due to the fact that they do not have the two cars they traded to get their ZL1,

So Yes I do think that the dealer should just stand up and do the right thing,
There aren't many people here who are saying he should take the offer of 44K, that would be ludicrous in this situation. That's not even "Replacement Value". And so what if he financed part of the car? that's not the issue here. Most of you people arguing that he should take what he is offered are not in the OP's shoes? The Stealership is not attempting to make him whole in the least bit. Now GM has stepped in AND they will work at making Mr. Hooper whole...we will all wait to see what the results will be in the coming week.
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Old 01-12-2014, 11:03 AM   #988
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From what I've read, I may be wrong but someone in management let the employee who normally didn't have Sunday access to the secure vehicle storage to get a $5.00 phone charger or at least that's the story. The service writers best friend was in the vehicle at the time of the accident. One thing is clear, dealership management is in cover-up mode!



So was the member of management there to let him in and lock up afterwords? You think he would of said hey why are you taking the keys to Mr Hoopers car? What car is the charging in? I don't buy it.
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Old 01-12-2014, 11:03 AM   #989
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Wow... Basics... The dealership is NOT responsible for the car being stolen. Period. I just wonder how many folks have seen those signs at the dealerships... NOT Responsible for stolen items in your vehicles. This car was stolen, incident report given thru the police and it is an insurance claim with the owners insurance co. Period. How this got blown out of reality is beyond me. His insurance co. is the one to watch.. Do they settle reasonable? As far as the dealer being punished with all the negative publicity.. Unbelievable. Folks taking the wrong road to punish them. They had no more clue their employee would do this than I would if one of my tenants became a mass murderer. However since I was ran thru the wringer by bad press, my offer of 4k to the guy is well well well off the table. I have to service his vehicle as a GM dealer.
Just because a dealership posts that they are not responsible for stolen items doesn't mean that they aren't. If they (dealership) works hard at earning your trust when it comes to making a 20k, 30k, 40, 50k, 60k, purchase...they better damn well show they will respect that purchase or they will end up shuttering the doors.
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Old 01-12-2014, 11:07 AM   #990
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HOF you are someone I consider to be my friend though we have never actually met. I completely hear you about the entitlement generation. I deal with it daily. I agree there are some realities we as car owners have to face when it comes to the loss of value of our cars when we drive off the lot. I have been personally financially burned several times by total losses of pretty new vehicles & had to deal with pay-off of loans in excess of the amount insurance paid me for the loss of the vehicle.

HOWEVER, this situation is different in many ways. I have loved all my cars to some degree or other. But this one has become a member of the family in a way unlike any other I have ever owned. That is the experience of many folks on this forum. In addition to that, the OP bought a very high end Camaro which is much less commonplace than say my Camaro though perhaps not quite the collector level vehicle you have expertise with. Most of us on this forum buy the most Camaro we can afford then gradually put more into it. We treasure and baby them and do a lot to help further the sales of the cars by our love for them.

The OP entrusted his beloved Camaro to the dealership. An act of trust that makes most of us crenge and some avoid like the plague. We fear just unthinking acts like the time a tech leaned my tire against the fragile paint on the side of my car. Something he probably does daily and most folks don't mind. I MINDED! There are lots of stories about techs taking people's performance cars on joy rides under the guise of test driving them. Sometimes they have minor accidents. This is the only time I have heard of one being totaled. I am sure it is not the only time it has ever happened. The practice needs to be curtailed much more than it currently is at all dealerships. I am for sure not bashing all techs or GM service departments generally. My local dealership has a great service dept, but I still hang close by & watch because it only takes one unthinking, careless or like in this case totally irresponsible and werckless tech to mess up your car. I have great friends who are GM techs & whom I know would treat my car like it was their own baby. Having been in supervisory positions myself, I know that even the most trusted employee can do some surprisingly stupid things.

The dealership assumed responsibility for this guys beloved high end
Camaro and one of their employees took it out for a joy ride, droe it wrecklessly and destroyed it. They need to step up and make it right for the OP. In this case, that is just the right thing to do. Period.
Well said Ruby
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Old 01-12-2014, 11:11 AM   #991
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Originally Posted by RubyCamaro View Post


HOF you are someone I consider to be my friend though we have never actually met. I completely hear you about the entitlement generation. I deal with it daily. I agree there are some realities we as car owners have to face when it comes to the loss of value of our cars when we drive off the lot. I have been personally financially burned several times by total losses of pretty new vehicles & had to deal with pay-off of loans in excess of the amount insurance paid me for the loss of the vehicle.

HOWEVER, this situation is different in many ways. I have loved all my cars to some degree or other. But this one has become a member of the family in a way unlike any other I have ever owned. That is the experience of many folks on this forum. In addition to that, the OP bought a very high end Camaro which is much less commonplace than say my Camaro though perhaps not quite the collector level vehicle you have expertise with. Most of us on this forum buy the most Camaro we can afford then gradually put more into it. We treasure and baby them and do a lot to help further the sales of the cars by our love for them.

The OP entrusted his beloved Camaro to the dealership. An act of trust that makes most of us crenge and some avoid like the plague. We fear just unthinking acts like the time a tech leaned my tire against the fragile paint on the side of my car. Something he probably does daily and most folks don't mind. I MINDED! There are lots of stories about techs taking people's performance cars on joy rides under the guise of test driving them. Sometimes they have minor accidents. This is the only time I have heard of one being totaled. I am sure it is not the only time it has ever happened. The practice needs to be curtailed much more than it currently is at all dealerships. I am for sure not bashing all techs or GM service departments generally. My local dealership has a great service dept, but I still hang close by & watch because it only takes one unthinking, careless or like in this case totally irresponsible and werckless tech to mess up your car. I have great friends who are GM techs & whom I know would treat my car like it was their own baby. Having been in supervisory positions myself, I know that even the most trusted employee can do some surprisingly stupid things.

The dealership assumed responsibility for this guys beloved high end
Camaro and one of their employees took it out for a joy ride, droe it wrecklessly and destroyed it. They need to step up and make it right for the OP. In this case, that is just the right thing to do. Period.
This took what I was trying To say into a full well said explanation. I usually approach the short and quick method. And I personally had no clue whom fbodfather was till I looked him up. Gm is involved for sure. That's obvious after I read whom he is.
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Old 01-12-2014, 11:23 AM   #992
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And you are assuming GM is not doing something. Page 38 post 933 suggests otherwise. If you don't know who he is, his name is Scott Settlemire and you can look him up.

I have not read anywhere that GM has done anything. In fact I read it has been quite some time since this matter occurred. Update the thread right now if you know something that I don't. What has GM done? Like I said before.. it is an insurance claim thru Geico , which IS a fact.
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Old 01-12-2014, 11:36 AM   #993
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I believe you assume too much.

Read thru this thread once again. Lots of opinions -- but few based on the reality of Federal and/or State Laws (which we are mandated to follow) -- nor do you have all of the facts.

The difference (in this instance) between you and me (and I perhaps am wrong in assuming that you are referring to me by your statement about crickets ) is that you are a bystander. You do not have to answer to others in the case of this incident.

I'm not an attorney - so in cases like this, I do not opine.

I DO happen to know Mr. and Mrs. Hooper -- I've talked to them a few times in the past two weeks and I know how much they loved their ZL1.

Do not assume that GM is not aware of this issue.

Do not assume that GM is sitting back and doing nothing.
HOF, this is why I believe that GM is now involved. Being that Scott has a pretty good track record of keeping our community informed of what is happening at GM, I take this as a hint to the fact that GM is now getting involved.
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Old 01-12-2014, 11:41 AM   #994
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Quote:
Originally Posted by RubyCamaro View Post


HOF you are someone I consider to be my friend though we have never actually met. I completely hear you about the entitlement generation. I deal with it daily. I agree there are some realities we as car owners have to face when it comes to the loss of value of our cars when we drive off the lot. I have been personally financially burned several times by total losses of pretty new vehicles & had to deal with pay-off of loans in excess of the amount insurance paid me for the loss of the vehicle.

HOWEVER, this situation is different in many ways. I have loved all my cars to some degree or other. But this one has become a member of the family in a way unlike any other I have ever owned. That is the experience of many folks on this forum. In addition to that, the OP bought a very high end Camaro which is much less commonplace than say my Camaro though perhaps not quite the collector level vehicle you have expertise with. Most of us on this forum buy the most Camaro we can afford then gradually put more into it. We treasure and baby them and do a lot to help further the sales of the cars by our love for them.

The OP entrusted his beloved Camaro to the dealership. An act of trust that makes most of us crenge and some avoid like the plague. We fear just unthinking acts like the time a tech leaned my tire against the fragile paint on the side of my car. Something he probably does daily and most folks don't mind. I MINDED! There are lots of stories about techs taking people's performance cars on joy rides under the guise of test driving them. Sometimes they have minor accidents. This is the only time I have heard of one being totaled. I am sure it is not the only time it has ever happened. The practice needs to be curtailed much more than it currently is at all dealerships. I am for sure not bashing all techs or GM service departments generally. My local dealership has a great service dept, but I still hang close by & watch because it only takes one unthinking, careless or like in this case totally irresponsible and werckless tech to mess up your car. I have great friends who are GM techs & whom I know would treat my car like it was their own baby. Having been in supervisory positions myself, I know that even the most trusted employee can do some surprisingly stupid things.

The dealership assumed responsibility for this guys beloved high end
Camaro and one of their employees took it out for a joy ride, droe it wrecklessly and destroyed it. They need to step up and make it right for the OP. In this case, that is just the right thing to do. Period.
Ruby, I love my Camaro same as anyone else, but I keep it in perspective that it's just a car. It can be replaced. That's why having the proper insurance coverage on a car of this type is so important.

I think what we've all failed to realize is that someone could have been seriously hurt or even killed as a result of this incident (even if it was caused by their own poor judgement). I think we all can agree it would have been a far bigger tragedy had there been the loss of life instead of just the loss of a car.
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Old 01-12-2014, 11:43 AM   #995
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I have not read anywhere that GM has done anything. In fact I read it has been quite some time since this matter occurred. Update the thread right now if you know something that I don't. What has GM done? Like I said before.. it is an insurance claim thru Geico , which IS a fact.
Just curious....if this was your car that the dealership had their employee wrap around a telephone pole while out on a joy ride, would you be just sitting their calmly waiting for the insurance companies to "take care" of the problem?

I know I couldn't, and I am sure that nobody else on this site could either.
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Old 01-12-2014, 11:45 AM   #996
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HOF, this is why I believe that GM is now involved. Being that Scott has a pretty good track record of keeping our community informed of what is happening at GM, I take this as a hint to the fact that GM is now getting involved.
All Speculation. They do know each other and no doubt have spoken about the incident. Only reason I could speculate GM would step in on a insurance settlement is for the publicity now blown out . Downside of that.. once that door opens it could stay cracked open for other incidents down the road. I hope the owner gets the car he wants and is satisfied with. This whole fiasco only shows how quick things can change, however it isn't the end of the world. Plenty of other cars out there , just as nice.
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Old 01-12-2014, 11:45 AM   #997
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Does anyone know if dealerships brief new employees about joyriding customer cars? Seems like a day 1 discussion and I would want them to sign off that they are aware of the policy. If they don't cover this, it may increase the dealership's responsibility.
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Old 01-12-2014, 11:45 AM   #998
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Here's the update buried in the thread

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Originally Posted by jhoop302 View Post
At any rate, a retired GM exec called me today to let me know that GM IS involved now. It is our understanding that the matter will be resolved to our satisfaction next week. And GM will make sure that we are treated fairly and equitably.
http://www.camaro5.com/forums/showpo...&postcount=898
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Old 01-12-2014, 11:50 AM   #999
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So was the member of management there to let him in and lock up afterwords? You think he would of said hey why are you taking the keys to Mr Hoopers car? What car is the charging in? I don't buy it.
From what I gather there was phone supposed call made to get the code so the employee could get his phone charger, he already had a key. It really looks like dealership management and the employee had a meeting on the Monday after the wreck and a story was made up!

Management owns the decision to allow the employee in to get his $5.00 phone charger!

I don't buy the phone charger story either!!
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Old 01-12-2014, 11:53 AM   #1000
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Can we take a moment to entertain the fact it's a first year zl1 that was numbered? You can't replace that.
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Old 01-12-2014, 11:57 AM   #1001
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Can we take a moment to entertain the fact it's a first year zl1 that was numbered? You can't replace that.
unless they (GM) can find another in the same condition before it was totaled.
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Old 01-12-2014, 12:00 PM   #1002
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I just caught wind of this late last night. This just makes me sick and I really hope that the OP is made whole to his satisfaction. It's really a damn shame. Keep us posted.
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Old 01-12-2014, 12:01 PM   #1003
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Ruby, I love my Camaro same as anyone else, but I keep it in perspective that it's just a car. It can be replaced. That's why having the proper insurance coverage on a car of this type is so important.

I think what we've all failed to realize is that someone could have been seriously hurt or killed as a result of this incident (even if it was caused by their own poor judgement). I think we all can agree it would have been a far bigger tragedy had there been the loss of life instead of just the loss of a car.

I love mine also, but if they all get destroyed, I go on. And yes, I could be calm till the insurance co. settled with me. They are materialistic items. Replaceable. All this nonsense uproar over a car. Now I do have one other thing to say... To classify the guy who stole the car as trailer trash.... Y'all need to look in a mirror and think you are better than someone else. I deal with rental folks all the time. It is my business. I rent to good hard working folks who live in a Mobile Home Park of mine. It is unrealistic how some on this forum belittle folks living in a mobile home. Profiling without facts. Next time you fire up that Camaro think about how you got it. It sure the hell probably wasn't given to you. Them same folks living in the Mobile homes probably work next to you. BTW that tech wasn't no idiot or he wouldn't have been working at a GM dealership. He just made a bad decision.
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