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Old 08-14-2009, 12:56 AM   #1
OuSoonersGirl
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I don't even know if my Camaro is really ordered...

On June 20th I placed my order and the next day I called to ask a couple of questions about changing the color of my leather seats. They replied the following day and told me he didnít know what the colors for the leather seats were but he would get back to me the next day. July 29th I still had not heard from them so I called. He calls back the next day, tells me he changed the color of the seats and said my car had been ordered already. So I asked if I could have the workbench number and he didnít know what I was talking about but he would find out and call me the next day. Its 2 weeks later and I still havenít heard back from them.

I kinda want to cancel and go somewhere else but I am afraid if I do, then I wonít get my Camaro till next year. But at the same time, I am wondering if they even really ordered my car. (They told me at the time of order I was first on the list for the next allocation). I donít know what the hell to do.

I donít want to be pushy but shouldnít I get that number if they already placed the order?
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Old 08-14-2009, 01:01 AM   #2
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Did you get a workbench order with a 6 digit code?
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Old 08-14-2009, 01:05 AM   #3
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No. I have asked for it and he didn't even know what that was. Because of this site, I told him what it was and he said he would get back with me; that was 2 weeks ago.
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Old 08-14-2009, 01:07 AM   #4
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Did you put down a deposit?
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Old 08-14-2009, 01:09 AM   #5
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cancel the order and find a dealer with allocation and start again....
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Old 08-14-2009, 01:13 AM   #6
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I went with Chris Brennan at RK Chevrolet...

He put in the order 10 days ago, and i'm at 3000 awaiting TPW. I would give him a call. BTW, your a lot closer to the dealership than I am, but that didn't stop me. Heres his contact info and a link to a thread about his allocation. My local dealer kept lying to me about my order and was basically playing games, chris does not.

Chris Brennan
Camaro Team Leader
RK Chevrolet Virginia Beach VA
757-679-0119 cbrennan@RKchevy.dealerspace.com

http://www.camaro5.com/forums/showthread.php?t=36146
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Old 08-14-2009, 01:17 AM   #7
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Did you put down a deposit?
No and let me tell you why. When I arrived I had $500-$1000 to put down for a deposit because that is what I heard the deposits were. BUT when I got there I asked them how much of a deposit I had to place and they said 'none'. I was confused because they told me they were taking orders. He said, yes they were taking orders but they weren't taking deposits because it didnt seem fair to the customer for them to hold their money when they had to wait for a car. I insisted on giving him my money and they would not take it at all. I asked him if it made a difference and he told me that they won't take the money but they will take the order and place it. I was supposed to be next on the allocation list.

I know that sounds wierd but that is what they told me.
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Old 08-14-2009, 01:17 AM   #8
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cancel the order and find a dealer with allocation and start again....
This is what I was afraid I would have to do......
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Old 08-14-2009, 01:21 AM   #9
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Originally Posted by mrcowboy View Post
I went with Chris Brennan at RK Chevrolet...

He put in the order 10 days ago, and i'm at 3000 awaiting TPW. I would give him a call. BTW, your a lot closer to the dealership than I am, but that didn't stop me. Heres his contact info and a link to a thread about his allocation. My local dealer kept lying to me about my order and was basically playing games, chris does not.

Chris Brennan
Camaro Team Leader
RK Chevrolet Virginia Beach VA
757-679-0119 cbrennan@RKchevy.dealerspace.com

http://www.camaro5.com/forums/showthread.php?t=36146
You're in Texas and ordered your Camaro from Virginia? Do they ship your car to a local dealership near you?
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Old 08-14-2009, 01:28 AM   #10
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I'm in the same boat, they asked for no deposit and haven't given me a number yet, I'm going to call tomorrow and see.
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Old 08-14-2009, 01:34 AM   #11
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well, i think its time to rethink the situation at hand. if in all seriousness dont think that your car has been ordered and you haven't even payed the dealer, you have nothing to lose by going to the dealer listed above and actually getting a car. i no it may possibly set you back a month and trust me i know, that would suck, but atleast this way you are guarenteed to actually get a car. just my opinion of course
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Old 08-14-2009, 02:21 AM   #12
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SoonersGirl, before you start over, do this. Call the dealer, and make an appointment to talk to the OWNER, don't tell them why, just make the appointment. Show up, and when you go in the dealer, do NOT talk to your salesmen, go straight to the owners office. Ensure you tell him everything you told us, and don't leave his office till he supplies you with your workbench number. IF he can't, they have NOT ordered your car, and make sure you tell them that they lost a for sure sale, and that reason is your salesman. Before I left, I would mention that you are in a national camaro club and the club tracks and reports dealers which treat customers like crap. And they are "BLACK LISTED". then go to a reputable dealer and place another order.
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Old 08-14-2009, 02:27 AM   #13
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SoonersGirl, before you start over, do this. Call the dealer, and make an appointment to talk to the OWNER, don't tell them why, just make the appointment. Show up, and when you go in the dealer, do NOT talk to your salesmen, go straight to the owners office. Ensure you tell him everything you told us, and don't leave his office till he supplies you with your workbench number. IF he can't, they have NOT ordered your car, and make sure you tell them that they lost a for sure sale, and that reason is your salesman. Before I left, I would mention that you are in a national camaro club and the club tracks and reports dealers which treat customers like crap. And they are "BLACK LISTED". then go to a reputable dealer and place another order.

+1 I'm pretty sure the owner of the place will be able to come up with that 6 digit and it won't / shouldn't take too long either.
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Old 08-14-2009, 02:30 AM   #14
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You're in Texas and ordered your Camaro from Virginia? Do they ship your car to a local dealership near you?
No, once it comes in I'm going to either a) wire them the money and have it shipped to me on my dime, or b.) find out if it can be shipped to ligenfelter for some upgrades...
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Old 08-16-2009, 12:20 AM   #15
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I'm in the same boat, they asked for no deposit and haven't given me a number yet, I'm going to call tomorrow and see.
Out of curiosity, did you call and is everything working for you?
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Old 08-16-2009, 12:26 AM   #16
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Originally Posted by Sir Nuke View Post
SoonersGirl, before you start over, do this. Call the dealer, and make an appointment to talk to the OWNER, don't tell them why, just make the appointment. Show up, and when you go in the dealer, do NOT talk to your salesmen, go straight to the owners office. Ensure you tell him everything you told us, and don't leave his office till he supplies you with your workbench number. IF he can't, they have NOT ordered your car, and make sure you tell them that they lost a for sure sale, and that reason is your salesman. Before I left, I would mention that you are in a national camaro club and the club tracks and reports dealers which treat customers like crap. And they are "BLACK LISTED". then go to a reputable dealer and place another order.
Okay.....I am going to put on my "big girl panties" and do this! I'm scared they are going to say they don't have a number for me because then I will probably cry...well maybe not cry but that is going to suck. If they didn't order my car I will place my order somewhere else quick quick quick and keep the numbers above about the other dealerships..

Thank you guys for the feedback and the help..will keep you posted on what they say.
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Old 08-16-2009, 10:11 AM   #17
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Please keep us posted on the out come.
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Old 08-16-2009, 03:43 PM   #18
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I ordered 6/13 and just received my order number last night. I have trying to get it for weeks. Go by the dealer and talk to the manager. He should be able to get it for you. Some salesmen are more informed than others.
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Old 08-16-2009, 03:46 PM   #19
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send me a PM and I'll hook you up with my guys here in Dallas that will take care of you. Looks like allocations are freeing up and order to delivery time is shortening to about 10-12 weeks. Should get shorter as the backlog of early order cars clears out to -0- by Sept. 30.
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Old 08-16-2009, 03:52 PM   #20
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Out of curiosity, did you call and is everything working for you?
My salesman said it is in position and waiting for GM to take the order. But should there be a number he could give me now for the position?
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Old 08-16-2009, 04:40 PM   #21
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Originally Posted by OuSoonersGirl View Post
No and let me tell you why. When I arrived I had $500-$1000 to put down for a deposit because that is what I heard the deposits were. BUT when I got there I asked them how much of a deposit I had to place and they said 'none'. I was confused because they told me they were taking orders. He said, yes they were taking orders but they weren't taking deposits because it didnt seem fair to the customer for them to hold their money when they had to wait for a car. I insisted on giving him my money and they would not take it at all. I asked him if it made a difference and he told me that they won't take the money but they will take the order and place it. I was supposed to be next on the allocation list.

I know that sounds wierd but that is what they told me.
Find another dealership now. You may want to check inventories to see if you can find a Camaro that meets your needs.
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Old 08-16-2009, 04:48 PM   #22
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Im in FL. and I had to put 1,000 down and he gave me my number right when he gave me my reciept.
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Old 08-16-2009, 06:25 PM   #23
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I don't understand why you weren't more persistent. You wait weeks in between contact with the dealership. If you really wanted a car ordered, you should have called every single day until you got you answers. Were you not really serious about purchasing back in June?

Anyway, drop that dealership and call every dealership in 200 mile radius and see what you can get. They might have ordered one just like you want already or may even be on a lot.
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Old 08-16-2009, 06:44 PM   #24
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Contact Eric at Classic in Dallas. These people are working for you and earning your money. If for one second you're not happy then find a place with people that you will be happy working with.
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Old 08-16-2009, 08:00 PM   #25
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I don't understand how people can say they ordered a car, and they're not walking out of the dealership with a print out of what they ordered? This is not just directed at Soonersgirl and no offence meant towards you, I've seen this a few times here from other people, too. If you have nothing in writing, how do you know the dealer didn't screw up the order when entering it? Maybe you ordered a beige interior, and he mistakingly put in black...you would never know until the car came in. When the car comes in, how do you prove it's yours? You got nothing, no printout, no paper saying you even ordered a car, let alone what options. Your dealer won't give you an order number, but your going to trust him to place the order correctly with the options and colors you want?

The order is placed in workbench in front of you, while you are in the dealers office. The printout is produced, you look at it and verify that what you want is what was ordered. The printout has YOUR NAME on it, it also has YOUR ORDER# on it. The whole process takes less than 15 mins. You walk out of the dealership with that paper. Whether they take a deposit or not is imaterial at least you now have proof that the car is exactly what you ordered. The dealer DOES NOT need allocation to place the order. There is no reason to leave the dealer without a printout and an order #.
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