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Old 08-27-2009, 10:02 AM   #1
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How does GM choose?

I'm wondering how GM decides what orders to fill in what order? I have seen several people on here talking about already having a vin # that placed their orders after the date I placed mine! I ordered a 2lt rs w/sunroof at the end of May... And my dealer still has no info for me! The dealer has gone through about 15 camaros now none of which are mine!!
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Old 08-27-2009, 10:43 AM   #2
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Quote:
Originally Posted by Cmlloveless View Post
I'm wondering how GM decides what orders to fill in what order? I have seen several people on here talking about already having a vin # that placed their orders after the date I placed mine! I ordered a 2lt rs w/sunroof at the end of May... And my dealer still has no info for me! The dealer has gone through about 15 camaros now none of which are mine!!
Ask your dealer when he will get an ALLOCATION for your car. If he can't tell you I would order from another dealer, or look for a dealer with inventory @ MSRP.
If the dealer has no info for you, its because he doesn't want to give you any info. Ask for a WORKBENCH copy to see if your order has even been placed. If your workbench says your a 1100, your order is in the sales managers desk. If its @ 2000, G.M. has accepted it and your car should get built. Good luck.
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Old 08-27-2009, 10:47 AM   #3
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Quote:
Originally Posted by Cmlloveless View Post
I'm wondering how GM decides what orders to fill in what order? I have seen several people on here talking about already having a vin # that placed their orders after the date I placed mine! I ordered a 2lt rs w/sunroof at the end of May... And my dealer still has no info for me! The dealer has gone through about 15 camaros now none of which are mine!!
I had that same exact order and mine took almost 10 months! Anyhoo I've talked to several people that work at the Oshawa plant and when your build number comes up on the computer, it comes up! They don't do any one kind or color in batches. It is all random. Now, if the dealer has no info for you at all such as a build number itself, that means he has no allocation, and it is time to move on! Hope yours get built sooner rather than later!
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Old 08-27-2009, 01:09 PM   #4
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I contacted my Sales Manager and he says everything is moving but I'm sitting at 1100. I'm confused why it takes GM so long to accept the order. Does this mean that if there are 20 people who purchased a Camaro from that dealership that they have to get 20 allocations before they actually get to my car. If so, this sucks. They might be on the 2nd order of 20. Does this sound right?
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Old 08-27-2009, 02:48 PM   #5
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Originally Posted by pino View Post
I contacted my Sales Manager and he says everything is moving but I'm sitting at 1100. I'm confused why it takes GM so long to accept the order. Does this mean that if there are 20 people who purchased a Camaro from that dealership that they have to get 20 allocations before they actually get to my car. If so, this sucks. They might be on the 2nd order of 20. Does this sound right?
you are correct.

My dealer was up front with me - there were 3 ahead of my order before mine was placed. He showed me the queue and how all of them were moving through the system. (I don't expect your salesperson to show you the same thing) - I have bought a LOT of vehicles from him over 10 years, and have a really good relationship with the dealer.

You should be able to ask where you are in the queue - how many people are in front of you. They *should* be honest and give you an honest answer.

Every dealership is different - some have a larger allocation than others, so they can place orders for more cars. Trick is finding one.
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Old 08-27-2009, 02:51 PM   #6
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Quote:
Originally Posted by pino View Post
I contacted my Sales Manager and he says everything is moving but I'm sitting at 1100. I'm confused why it takes GM so long to accept the order. Does this mean that if there are 20 people who purchased a Camaro from that dealership that they have to get 20 allocations before they actually get to my car. If so, this sucks. They might be on the 2nd order of 20. Does this sound right?
kinda...
from what i was told the dealer gets allocations (i dont know monthly or weekly)
but what happens is lets say they have 10x1100 orders and you are no. 7th in the list...
when the next allocation rolls around and GM gives your dealership 5 allocation spots...
the first 5 1100 orders will be filled in that order...
that leaves you at no. 2 now for the next set of allocation...

hope that makes a little more sense...

but yeah alot of people are not very fond of this system since it should be a first come first served type of deal... but thats thier system... if your sales manager cant give you a clear indication of where you stand interms of order status and where you are in the 1100 list... then find another dealer... and make sure you ask them all the questions before switching...
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1000 - [07-23-2009] Order Made at dealer
1100 - [08-04-2009] Preliminary order accepted
2000 - [08-25-2009] Accepted by GM
3000 - [09-01-2009] Accepted by production control TPW = 10-05-2009
3300 - [09-28-2009] Scheduled for production
3400 - [10-01-2009] Broadcast - Being Built
3800 - [10-13-2009] Produced - Built- VIN 2G1xxx54917
4200 - [10-19-2009] Shipped
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Old 08-27-2009, 03:34 PM   #7
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Originally Posted by 570hp-lpe View Post
you are correct.

My dealer was up front with me - there were 3 ahead of my order before mine was placed. He showed me the queue and how all of them were moving through the system. (I don't expect your salesperson to show you the same thing) - I have bought a LOT of vehicles from him over 10 years, and have a really good relationship with the dealer.

You should be able to ask where you are in the queue - how many people are in front of you. They *should* be honest and give you an honest answer.

Every dealership is different - some have a larger allocation than others, so they can place orders for more cars. Trick is finding one.
Thanks for the info. I just sent my Sales Manager an email and asked him where I was in the 1100 Queue. It's weird because in the showroom they had a list of 1 -20 for Camaro orders, with all names filled in except the number 20 spot... until I ordered one and took the last spot. I'm hoping the other 19 have already received their cars...but I'm guessing if I'm still at 1100 probably not. I just hope they're close to that number 20. Thanks.
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Old 08-27-2009, 03:56 PM   #8
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Quote:
Originally Posted by Cmlloveless View Post
I'm wondering how GM decides what orders to fill in what order? I have seen several people on here talking about already having a vin # that placed their orders after the date I placed mine! I ordered a 2lt rs w/sunroof at the end of May... And my dealer still has no info for me! The dealer has gone through about 15 camaros now none of which are mine!!
Your dealer has to have an allocation for YOUR order before it will be pulled by GM for production. Ask your dealer what # you are in their production list (dealerships private list). Then ask them how many allocations they get per month. That will tell you when your car will get pulled into production.

Say... you are #5 on your dealer's list. He gets 4 allocations per month in Sept. from GM. Your order won't be pulled until the Oct. allocations.

The GM month runs from the 15th til the 15th. Orders are pulled by GM on Monday night/Tues AM.
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1100 (original order date): Order# NKCJ8P 05.09.09
2000 (dealer received allocation): 7/28/09
2500 (order preferenced):
3000 (accepted to production): 7/30/09 - TPW 8/17/09
3300 (scheduled for prod) 8/5/09 THANKS Viz!!
3400 (broadcast): 8/15/09
3800 (produced):8/22/09 - #39,334
4000/4B00 (available to ship/bayed):
4200 (shipped): 8/24/09
4300 (intermediate, may be multiple):
5000 (at dealer):09/03/09
6000 (delivered to customer): 9/3/09
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Old 08-27-2009, 04:09 PM   #9
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The GM month runs from the 15th til the 15th. Orders are pulled by GM on Monday night.

Is this true? My paperwork showed me going to 2000 on a Sat. Is this even possible????
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Old 08-27-2009, 04:43 PM   #10
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Quote:
Originally Posted by SRVFAN View Post
Your dealer has to have an allocation for YOUR order before it will be pulled by GM for production. Ask your dealer what # you are in their production list (dealerships private list). Then ask them how many allocations they get per month. That will tell you when your car will get pulled into production.

Say... you are #5 on your dealer's list. He gets 4 allocations per month in Sept. from GM. Your order won't be pulled until the Oct. allocations.

The GM month runs from the 15th til the 15th. Orders are pulled by GM on Monday night/Tues AM.
Where in the world did you order your Camaro from? You'll get yours in less than a month seems like. Good for you. What's your dealerships name and salesperson?
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Old 08-28-2009, 12:28 PM   #11
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All of the allocation issue also depende on constraints/availability. If you are number 7 out of 10 and you are ordereing a V6 and the first 6 of allocation are SS models (on constraint), you will see your car first.
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Old 08-28-2009, 01:46 PM   #12
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I'm having the same issue - being stuck at 1100 with cars going through everyday that were ordered after mine too...
SRVFAN - in regards to the 15th - the 15th of the month - so if I placed an order on 7/31 and it hasn't been picked up (presumably b/c my dealier lied and didn't have an allocation) then I'm sitting here waiting until 9/15 to see if they pick it up (since I'm still at 1100 today)??
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Old 08-28-2009, 01:54 PM   #13
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...
SRVFAN - in regards to the 15th - the 15th of the month - so if I placed an order on 7/31 and it hasn't been picked up (presumably b/c my dealier lied and didn't have an allocation) then I'm sitting here waiting until 9/15 to see if they pick it up (since I'm still at 1100 today)??
Yes.

GM pulls the orders on Mon evening or Tues AM..

Say your dealership has 7 allocations for the month of Sept. There's 4 weeks in the month, but not all 7 allocations will be pulled at the same time... it varies.

Your dealer could have 3 taken the first week, 2 the next, none the third week & 2 in the last week. Or any combination. That's all up to GM. It all depends on where you sit in you dealerships allocation list as to which allocation you will get. Make sense? If you're allocation #7 say in this scenario, then your order won't get pulled by GM until the last week which would actually be the Mon/Tues of the week that the 15th falls in in Oct.

Hope that helped ya!

Lots of luck.

My car is sitting in Champaign, IL since 7:00 this morning... 850 more miles to go!!
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1100 (original order date): Order# NKCJ8P 05.09.09
2000 (dealer received allocation): 7/28/09
2500 (order preferenced):
3000 (accepted to production): 7/30/09 - TPW 8/17/09
3300 (scheduled for prod) 8/5/09 THANKS Viz!!
3400 (broadcast): 8/15/09
3800 (produced):8/22/09 - #39,334
4000/4B00 (available to ship/bayed):
4200 (shipped): 8/24/09
4300 (intermediate, may be multiple):
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Old 08-28-2009, 02:01 PM   #14
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Where in the world did you order your Camaro from? You'll get yours in less than a month seems like. Good for you. What's your dealerships name and salesperson?
No............look at my signature....... Ordered May 9, 2009. Just picked up for production in late July. It'll be right at 4 months since I ordered my car when I actually get it.

The numbers I was giving was a scenario. Not real.
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1100 (original order date): Order# NKCJ8P 05.09.09
2000 (dealer received allocation): 7/28/09
2500 (order preferenced):
3000 (accepted to production): 7/30/09 - TPW 8/17/09
3300 (scheduled for prod) 8/5/09 THANKS Viz!!
3400 (broadcast): 8/15/09
3800 (produced):8/22/09 - #39,334
4000/4B00 (available to ship/bayed):
4200 (shipped): 8/24/09
4300 (intermediate, may be multiple):
5000 (at dealer):09/03/09
6000 (delivered to customer): 9/3/09
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Old 08-28-2009, 02:22 PM   #15
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until your order hits event code 2000, your dealer has control of when they get pulled by gm. they have to adjust the priority of the orders to get the order accepted in order workbench and can rank them from 1 to 98. make sure you get a printout of the preliminary tab to show how the priorities are lined up. hypothetically, the dealer could place more profitable units or something like that if they wanted. if they won't show you that, i wouldn't trust that they are moving your car ahead. especially if you've been sitting at 1100 for quite a while.
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Old 08-28-2009, 02:28 PM   #16
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SRVFAN - Thanks!! Yes it does help - so basically "Sept" in GM world is from 9/15 to 10/15 then....
so even if they had an allocation for me in August I could be at the end (since I have no idea what # I fall at or even how mant allocations they have- they are a small dealership so I doubt they get alot and GM did just close their other branch) and not see my car move for another 2 weeks! Ahh!!

I think I'm going to recommend to them that they join the forums so they have a handle on what's going on - they don't know anything and can't even explain how the allocations work - sad!
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Old 08-28-2009, 02:32 PM   #17
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you know - I just looked at my order confirm - it's the preliminary order page- and it shows me at priority 1
so...how is my car still at 1100? Aside from the obvious "no allocation"?
I ask b/c they refuse to accept that I know there wasn't an allocation...so....am I completely mental??
I orderd 7/31 - so I would assume that means I was not part of the July Allocation...and then if I'm at #1 and not pulled yet - would that mean they did not have any August Allocations?? Or they just hate me?
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Old 08-28-2009, 02:38 PM   #18
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Originally Posted by SRVFAN View Post
Yes.

GM pulls the orders on Mon evening or Tues AM..

Say your dealership has 7 allocations for the month of Sept. There's 4 weeks in the month, but not all 7 allocations will be pulled at the same time... it varies.

Your dealer could have 3 taken the first week, 2 the next, none the third week & 2 in the last week. Or any combination. That's all up to GM. It all depends on where you sit in you dealerships allocation list as to which allocation you will get. Make sense? If you're allocation #7 say in this scenario, then your order won't get pulled by GM until the last week which would actually be the Mon/Tues of the week that the 15th falls in in Oct.

Hope that helped ya!

Lots of luck.

My car is sitting in Champaign, IL since 7:00 this morning... 850 more miles to go!!
Hey we have the same car you will have to post pix so i can see what mine will look like thanks
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Order date- 07/21/2009
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3000, Order accepted by production control 8/12/2009 TPW 09/07/2009
3300, Order scheduled for production 08/25/09
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Old 08-28-2009, 02:43 PM   #19
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you know - I just looked at my order confirm - it's the preliminary order page- and it shows me at priority 1
so...how is my car still at 1100? Aside from the obvious "no allocation"?
I ask b/c they refuse to accept that I know there wasn't an allocation...so....am I completely mental??
I orderd 7/31 - so I would assume that means I was not part of the July Allocation...and then if I'm at #1 and not pulled yet - would that mean they did not have any August Allocations?? Or they just hate me?
without knowing what they earned in the august consensus it would be impossible to know, but there are 4 more order cycles in that consensus, so you might be okay.
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Old 08-28-2009, 02:53 PM   #20
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So I'm stuck between a rock and a dealership that stink! ahhh....FUN!!
Well...I'm just trying to get them to cancel it at this point- I found myself one on a lot that has my name written all over it - right color, got the rally stripes - got WAY more then I ordered and who doesn't love that??
I just want them to be honest with me and admit it's not coming in end of Sept but they are fighting hard to keep my 1k deposit!
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