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Old 01-18-2011, 04:17 PM   #276
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Any new reports on this problem
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Old 01-19-2011, 09:43 AM   #277
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The dealer had my car for 2 days and when I got it back, there was no change. The same annoying clucnking sound. So I spoke with GM Corporate again and they are talking to to the dealer and the field engineer on the next plan of action. They didn't replace anything so far so that better be the next thing they do. I will keep you all posted.
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Old 01-19-2011, 05:53 PM   #278
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I guess I should add my 2 cents. I bought a used 1LT last month and also had the rattle sound in the front end (11K on the odo). I took it to the dealer today and there response was "Road tested the vehicle. Duplicated a slight noise now and then. Checked front end, ok. No loose components. Found PI 0197." Hmmm - they acknowledged the noise. The advisor told me about the TSB and said it was pretty much normal, but I should bring it back if it gets worse. I was a bit surprised that it was normal 'cuz my 2001 PT Cruiser road over bumps with less noise. That's what led me here. I don't know if it makes me feel any better that it's a widespread issue or not. Grumble grumble. Keep the ball rolling jtcamaro!

Last edited by CraigT; 01-19-2011 at 05:54 PM. Reason: misspelled jtcamaro
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Old 01-21-2011, 09:42 AM   #279
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After NOT receiving a call or email back from the dealer in over a week, I emailed the person I have been dealing with at GM Executive Center in Detroit and within 4 hours I finally got a call back from the dealer about next steps. They said saying he was in contact with the Chevy regional field engineer about setting up an appointment for him to come and look at my car and diagnose what the issues are. He also told me that he had another camaro that he needed to look at as well. They are going to keep the car until they can make a determination if it's a problem that can be fixed. If not, I guess GM is going to tell us we are out of luck and the sound is "normal" for a Camaro and I am going to be one unhappy and frustrated person. I already am escalating this issue with GM in Detroit to figure out what we can do if they give me the worst case scenario. I refuse to accept that all Camaro's make popping / clunking front end noises.

By the way, my case with GM is now open for over 2 months and I am back where I started but hopefully we will get some good news shortly.

Keep the calls to the GM coming:
Chevrolet Customer Assistance Center: 1-800-222-1020 (Open a ticket then escalate to GM Executive Center)

GM Executive Center Detroit: 313-667-7153

At a minimum, you will get free maintenance for 2 years. Some customers are saying that they are giving existing customers 6 year/100,000 mile warranty on the suspension
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Old 01-31-2011, 01:38 PM   #280
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Old 02-01-2011, 07:43 AM   #281
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WELL..... I hate to bring bad news, BUT I have the same problem. I thought it was strut mount and I am still thinking this after reading here... I will be taking to dealer this week. I know the guys there pretty well and we'll get to the bottom of this! I HATE this sound!
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Old 02-05-2011, 09:46 PM   #282
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Heard back from GM 3 times since my last post but basically getting nowhere. They are supposed to take my car for a few days when the field engineer arrives. Apparantly there must very limited field engineers or there are are a lot of issues with GM. I will keep you posted but PLEASE KEEP CALLING GM.
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Old 02-15-2011, 07:50 PM   #283
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Of course I took mine in and had told them the noise it's makeing and they told me they didn't hear anything and test drove it a few times.
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Old 02-16-2011, 09:14 AM   #284
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Iv'e had mine in four times to three different dealers since I got it last July and they all acknowledge a noise, but they say it is within specs and they all do it no fix for now. I live on a dirt road so I get to hear it at least twice a day and it really bothers me. Of course they try to say it's my road but it has done it since day one and it will do it on rough road surfaces as well so it's not just my road.
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Old 02-16-2011, 09:40 AM   #285
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Guys - GM finally asked me to bring my car to the local dealer on Monday where the Northeast Manager will meet me and take a test drive. They are going to keep the car while they try and troubleshoot and fix the issue. The lady I have been dealing with at the executive center in Detroit said they are hoping to pinpoint the issue and come out with an "official" fix for this problem. I will let you know what happens. Hopefully GM will finally come through and make us happy Camaro Owners once again. I am happy to be the ginny pig and have to drive a cobalt for a few days
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Old 02-16-2011, 07:30 PM   #286
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Quote:
Originally Posted by jtcamaro View Post
Guys - GM finally asked me to bring my car to the local dealer on Monday where the Northeast Manager will meet me and take a test drive. They are going to keep the car while they try and troubleshoot and fix the issue. The lady I have been dealing with at the executive center in Detroit said they are hoping to pinpoint the issue and come out with an "official" fix for this problem. I will let you know what happens. Hopefully GM will finally come through and make us happy Camaro Owners once again. I am happy to be the ginny pig and have to drive a cobalt for a few days
Make sure your with them on the test drive and point out the noise.
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Old 02-16-2011, 08:46 PM   #287
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Quote:
Originally Posted by jtcamaro View Post
Guys - GM finally asked me to bring my car to the local dealer on Monday where the Northeast Manager will meet me and take a test drive. They are going to keep the car while they try and troubleshoot and fix the issue. The lady I have been dealing with at the executive center in Detroit said they are hoping to pinpoint the issue and come out with an "official" fix for this problem. I will let you know what happens. Hopefully GM will finally come through and make us happy Camaro Owners once again. I am happy to be the ginny pig and have to drive a cobalt for a few days
Thanks, Your doing a awesome job!!!!!!!!!!!!
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Old 02-21-2011, 07:46 PM   #288
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I just picked up my car from the dealer. Basically the regional manager and the service manager said they did not hear anything that wasn't "normal". This was at 4:30pm after having it there all day!! I insisted on test driving the car with them so I drove straight to the dealer in my loaner Chevy Cobalt and took a 20 minute test drive with them. Sure enough the "clunking" sound that I hear every day happened several times with them in the car but they insisted that the sound was normal. The regional manager then said he didn't have the best hearing (if you can believe that).
So to summarize where I think I (we) all stand on this; We, GM's customers, are trying to convince GM that these front end sounds are not acceptable to us but they do not seem to give a damn. It seems that they have no intention of fixing our Camaro's. For GM to create a service bulletin about this and by the amount of traction this forum received leads me to believe GM is receiving a lot of complaints and that mine is not the only one having this issue (which they are trying to convince me is the case)
So at this point, I think we need to escalate this on our own. I am open to suggestions but I think we need to start a "petition" or even a "class action lawsuit" that will show GM how many Camaro owners are having this issue. The last thing I would think GM wants at this point is bad press after their bankruptcy and the new convertible Camaro and Z28 coming out. I am going to put up a website with a form to collect owner information and complaints that we can use as a starting point. Let’s see where this takes us. Please make sure you all have a service request opened documenting your complaint with GM so we can include the SR number as well.
If you think I am going about this the wrong way I am open to other suggestions but it is very clear to me now that GM has no intent on fixing this issue unless we force them to!
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Old 02-21-2011, 10:05 PM   #289
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Hi just found this thread and wanted to provide a possible solution. I had the same sound on a previous car - tried everything to fix it. Replaced struts, strut bushings, tie rod ends, realigned, etc. Nothing fixed the problem, so I thought I would have to live with it. Long story short, friend mentioned that it might be the sway bar. Turned out if the sway bar bushings are not properly lubricated, it makes a popping noise when the bar is stressed such as going over bumps or pot holes. Greased the strut bar bushings - got rid of the noise. Had to remove the bushing clamp, slide the busing over, then greased the sway bar with a high quality silicone then slide the bushing back over the greased section.

Not sure if this will fix the problem with the Camaro, but it's a cheap fix to try. Wishing all the Camaro owners with this problem that it is fixed soon and completely.
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Old 02-22-2011, 09:21 AM   #290
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Thanks for the information. When I was at the dealer, they checked the sway bar as well and said it was OK. I don't believe they lubricated it so I will need to check that.

Once again, thanks for the info.
Jeff
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Old 02-22-2011, 09:09 PM   #291
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Thanks Jeff, We just got to keep fighting.
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Old 02-22-2011, 10:36 PM   #292
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No problem. I will continue on until this is resolved. I will not accept GM's response. They should not treat the customers who bailed them out like this! Stay tuned.
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Old 02-22-2011, 10:59 PM   #293
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All - please take the time to fill out the SafeCar.gov online complaint form. This is very important and will allow the government to investigate the issue.

https://www-odi.nhtsa.dot.gov/ivoq/online.cfm

Office of Defects Investigation (ODI)
National Highway Traffic Safety Administration (NHTSA)
U.S. Department of Transportation (DOT)
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Old 02-23-2011, 03:35 PM   #294
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Any of you guys going to Camaro Fest this year?

-Funk
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Old 02-23-2011, 06:53 PM   #295
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If there is an engineer there who can fix my front end
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Old 02-24-2011, 02:24 PM   #296
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The reason I ask is it would be a good opportunity to point out the problem to the folks from GM who are attending.

I am pretty sure Scott Settlemire will be there and I would bend his ear about this problem.

Just a thought.

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Old 02-24-2011, 03:07 PM   #297
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Freeman: Agreed - we need ALL need to complete the form if we want this issue resolved. Here is the link again:

All - please take the time to fill out the SafeCar.gov online complaint form. This is very important and will allow the government to investigate the issue.

https://www-odi.nhtsa.dot.gov/ivoq/online.cfm

Office of Defects Investigation (ODI)
National Highway Traffic Safety Administration (NHTSA)
U.S. Department of Transportation (DOT)
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Old 03-02-2011, 03:09 PM   #298
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anyone with 2011 having this problem? Im getting my car soon I hope it doesnt have it.
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Old 03-02-2011, 03:18 PM   #299
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Good news!! Chevy took my car this morning to replace the strut mounts per GM's request (after several phone calls and hours on the phone with the Exec Center in Detroit, I also think opening the ticket with NHTSA also helped). I just received a call from them that it was completed so I am heading out now to take a test drive. The dealer said there was definitely an issue with the old strut mounts. The new strut mounts (as documented earlier in this forum) have a new design to eliminate noise.

Stay tuned.

Jeff
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Old 03-02-2011, 03:25 PM   #300
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So will GM issue a TSB or a recall? That's the real question.
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