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Old 10-28-2009, 06:47 PM   #1
Santos
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Thumbs down AAC ( advanced automotive concepts)

I for one am not pleased with this company, i have now waited more than a month and a half for my LED foglight order, i have contacted them 5 times, emailed them once with no reply. Called them again monday oct 19th as they assured me that my lights had been sent off, i doubt very seriously it takes another full week to mail the light, I asked them to do something to try and keep my business and offered a gift card, as if i want to use them after this ridiculous case of having to wait, and being ill informed around every corner, BTW i also asked them for a conformation once my order had been sent, and never received one. Hope no one else has the same problems I have had with this company, i for one will not be giving them any more of my hard earned money.
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Old 10-28-2009, 08:06 PM   #2
TwoEcho
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I had no problems with my orders.Got all my leds within a week of ordering. Sorry to hear that you are not pleased...
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Old 11-16-2009, 01:08 AM   #3
Mecha
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Quote:
Originally Posted by Santos View Post
I for one am not pleased with this company, i have now waited more than a month and a half for my LED foglight order, i have contacted them 5 times, emailed them once with no reply. Called them again monday oct 19th as they assured me that my lights had been sent off, i doubt very seriously it takes another full week to mail the light, I asked them to do something to try and keep my business and offered a gift card, as if i want to use them after this ridiculous case of having to wait, and being ill informed around every corner, BTW i also asked them for a conformation once my order had been sent, and never received one. Hope no one else has the same problems I have had with this company, i for one will not be giving them any more of my hard earned money.
who was the main person u been working with?
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Old 11-28-2009, 09:03 PM   #4
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got my stuff super fast, and near thanksgiving to boot.
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Old 11-28-2009, 09:34 PM   #5
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Quote:
Originally Posted by Santos View Post
I for one am not pleased with this company, i have now waited more than a month and a half for my LED foglight order, i have contacted them 5 times, emailed them once with no reply. Called them again monday oct 19th as they assured me that my lights had been sent off, i doubt very seriously it takes another full week to mail the light, I asked them to do something to try and keep my business and offered a gift card, as if i want to use them after this ridiculous case of having to wait, and being ill informed around every corner, BTW i also asked them for a conformation once my order had been sent, and never received one. Hope no one else has the same problems I have had with this company, i for one will not be giving them any more of my hard earned money.
If you asked for a gift card then how bad is this company?? If I truly didn't like a company or how they operate then I wouldn't ask for a gift card... Just me tho
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Old 11-28-2009, 09:42 PM   #6
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Mne turned out perfect! Justin took care of me and my Camaro! I will be doing more business with them too.
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Old 11-28-2009, 10:14 PM   #7
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AACstyle did a great job on mine too, taking these light housings apart is tricky MAYBE one got messed up and they are waiting on a new one from gm ,im sure they will take care of your problem.
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Old 11-29-2009, 12:49 AM   #8
Alfieboy
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Question read wrong

Quote:
Originally Posted by cash84 View Post
If you asked for a gift card then how bad is this company?? If I truly didn't like a company or how they operate then I wouldn't ask for a gift card... Just me tho
Think they offered him a gift card..?..

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Old 11-29-2009, 02:46 AM   #9
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Maybe
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Old 11-29-2009, 10:09 AM   #10
Michael_Js
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Nothing but good service, fast delivery, and good communications from them/Justin on this side!
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Old 11-29-2009, 04:33 PM   #11
kga10734
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I had a very small issue, but Justin is making it right for me. From my experience with them so far, they have great customer service. All you have to do is pick up the phone and give them a call.
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Old 11-29-2009, 04:35 PM   #12
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I was very pleased with my order
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