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Old 11-19-2009, 10:46 PM   #1
RoyalKev

 
Drives: 2010 Camaro SS
Join Date: Jan 2009
Location: Maryland
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Review the dealer you bought your camaro from

Well since most of us bought are camaro"s from all over DC,DE,MD,VA,WV I thought it would be nice for local members to rate the dealers that they got there cars from. Please don't be to vulgar to the negative dealers.

Ill start the thread off with a 5 star review to Ourisman Rockmont Chevrolet in Rockville, Md. My salesman Bill Shenenberger is seriously one of the best salesman I have ever met and has my business for as long as he works there and as long as GM makes cars I like haha. They gave me a straight price with no mark up and gave my $500 deposit back when I got my car.

I also give there service department 5 stars as some of you know my transmission output shaft broke and I needed my transmission replaced. They had it done in less then a full week and also did all the other warranty work that was posted by GM and they were really protective over my car so while it sat waiting for the transmission it was parked away from all other cars so it would not get any dents or scratches.
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Old 11-20-2009, 06:36 AM   #2
jtellez
 
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Drives: 2010 Camaro 1SS
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Location: Fairfax, Va
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Jim Mckay Chevrolet.

Con's: Wouldn't give me exact numbers for orders placed or allocation, lied to me about supplier discounts on few ocassions, never updated me with status except VIN (4 days after I got the news from the Viz), and put regular gas in my SS (gave the computer crazy problems, wouldn't even start at times).

Pro's: nice salesman, sold at MSRP

Bottomline: I will never ever return to this dealer. I would never refer anyone to them as well. The salesman was really nice and they sold at MSRP, but I would have much rather ordered from somewhere else and gotten supplier price and not have to wait 2 months for allocation to open.
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Ordered: 1SS, 6A, Black/Beige.
1100-Preliminary order accepted: 6/27
2000-Order accepted by GM: 9/8
3000-Order accepted by production control: 9/10 TPW 10/05/09
3300-Order scheduled for production: 9/24
3400-Order broadcast: 10/01
3800-Order produced: 10/09
4B00-Order Placed on hold: 10/12
4200-Shipped: 10/14
5000-Delivered to the dealer: 10/27
6000-Delivered to the customer: 10/27
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Old 11-20-2009, 06:38 AM   #3
Supermans
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Eric Hall

Classic Chevrolet

Grade A++

in all areas. Above and beyond the call of duty.
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Bought my Camaro from Eric Hall(817) 421-7266
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Old 11-20-2009, 07:06 AM   #4
chevy 3
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Balis chevy springfield mass A++ John cassidy was the man. john kep me informed the whole prosses went smoth.No fishy buisness and the only probblems were changes to my order {high wing and cgm stripes on cgm car not happining} john did tell me in advance about my order choices saying they might not go threw like that and he was wright .Rilley who is my cgm rs with black stripes ROCKS. thanks john and crew . chevys rule ps. ITS NOT JUST A CAR
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Old 11-20-2009, 07:25 AM   #5
sailfan26
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Lannan Chevrolet in Woburn, MA. Ed Shine, Manager for the Camaro Line.

Great place. Family owned business. Great service, total honesty, no BS, did right by price. Ed has cool stories too.
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Old 11-20-2009, 07:28 AM   #6
chd1
 
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Criswell chevrolet Joey Ryall (301-212-4434)
Excellent communication Great price Very Honest One of the best experiences ever ...

Last edited by chd1; 11-20-2009 at 12:05 PM.
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Old 11-20-2009, 08:21 AM   #7
Sidewinder
 
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Drives: 2SS/RJT/A6/Received 09/09/09
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Jim Stutzman Chevrolet, Winchester, Virginia: A+, No bull, upfront all details, MSRP. Finance Department worked hard to match interest rate I was approved for from a different lender = 4.99%/4 years.
No experience with the service department with the 2010 2SS yet however I had a 1995 Z28 previously that was serviced by them with good results, no flim flam, fixed right the first time.
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Old 11-20-2009, 08:29 AM   #8
jmcbeth
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This is an excellent idea!

My dealer was Tom Henry Chevrolet in Bakersville, PA. I drove the 3.5 hours from Maryland to get the car. Why? Because Tom has a racing department and a paint shop and he offers "Special Edition" Camaros. Also, he is Scott's first cousin. BOTTOM LINE: I have never in my life had a more pleasant experience buying a vehicle. (I have purchased a dozen or so new vehicles in my life.) The most friendly, down to earth, honest people I've met in the automobile industry. I was also fortunate enough to take delivery of my car on the day of Tom's annual Camaro show and picnic at the "Henry barn". Scott was there and it was a great event. My wife and I were treated like members of the family. It was so great, I am trying to figure out how to buy a new car next year. Maybe 2011 Z/28 convertible?
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Old 11-20-2009, 08:52 AM   #9
myersff
 
Drives: CGM 1SS
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Country Chevy In Warrenton Va, A++++
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Old 11-20-2009, 09:26 AM   #10
RoyalKev

 
Drives: 2010 Camaro SS
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Yup its a great way to see what dealer is good bad and ugly, I dont know how other states got into here though ahaha
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Old 11-20-2009, 12:18 PM   #11
volboy23
 
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Drives: an SS.....
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Herndon Chevrolet in Orange Virginia, A +. Kept me well informed throughout and the whole process was great. They gave me the USAA discount and the credit union discount. Donnie Herndon - a gentleman and a great salesman.
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Old 11-20-2009, 12:56 PM   #12
ZombieEatsYou

 
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Drives: "Bmblbee" 2010 RY 2SS/RS. VIN 12043
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Tate Chevy in Annapolis.
4 out of 5. Laura Mahoney was nice, but not overly helpful. I had to nag for information. Otherwise they are an upfront organization. Sold at MSRP, did not try to add rust-proofing, scotch-guard etc. Recommended over the Waldorf, MD dealers; all of whom added $2500-$5000 "market added value."
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Old 11-20-2009, 03:50 PM   #13
NTGILTY
 
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Ourismans rockmont was 5 stars....Andy Mikan was awesome and was constantly updating me when my status changed. Will def buy another car from them in the future.
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Old 11-20-2009, 03:54 PM   #14
NTGILTY
 
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Quote:
Originally Posted by ZombieEatsYou View Post
Tate Chevy in Annapolis.
4 out of 5. Laura Mahoney was nice, but not overly helpful. I had to nag for information. Otherwise they are an upfront organization. Sold at MSRP, did not try to add rust-proofing, scotch-guard etc. Recommended over the Waldorf, MD dealers; all of whom added $2500-$5000 "market added value."

Just adding to this that i looked to purchase from tate annapolis and i refused after i talked to a salesman. Didnt have any knowledge of the camaro told me the 1ss had a 5.3L and the 2ss was the 6.0 which obviously has neither. Just puttin my opinion in on this that i was not happy. I give them 1.5 stars
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2008 Pontiac G8-Stock

2006 Pontiac GTO- Procharged,Cammed,Kooks,Corsa,Pedders Suspension, Intake manifold and TB work,Meth injection. 600RWHP
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Old 11-20-2009, 03:55 PM   #15
flyinglow57
 
Drives: rumble bee,2SS 6sp
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Location: pittsburgh, PA
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Castriota chevrolet in pittsburgh on W.Liberty ave.

absolutely amazing.. ordered my car may 4th had the car delivered july 2nd. amazing people havent had it in for service yet that will be in the next month or so.. for the spoiler and a seat squeeks.
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blk 2ss 6spd with sunroof.
intake,tsp cam,full exhaust,pcmforless tune,trailing arms,toe rods. hopeing for 11.9 because my g/f said she will take the cam and the suspension back if not.
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Old 11-20-2009, 04:02 PM   #16
dwebster
DW's 2SS
 
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Classic Chevrolet Sugarland Texas - "B-". Dealer and sales rep were ok. I just can't give any higher grade than that due to the fact they made an error and ordered my car with out the sunroof. Ordered Aug 3rd. Picked up Oct 17th.
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Old 11-20-2009, 07:49 PM   #17
JProberts

 
Drives: 2SS RJT RS/Sunroof
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Location: Washington, DC
Posts: 871
Fitzgerald Cheverolet in Frederick, MD

My sales person was Rick Major and I could not have been happier with the sales service I received from him and their staff.

I had a car on order already but was getting tired of waiting. I had spoken to Rick some time ago when I was checking for cars on the lots. I would seach the GM local availability listings and saw that they had a car coming in on the truck at the end of the week that fit the description of what I wanted.

He said he would call me when it came in and he had others that inquired about this car also and said it would be up for grabs first come first serve.

A week later he called me said the car was in and was beautiful and he had made 5 other calls just like this one and I could come take a look if was interested. 2 hours later I was the owner of a new camaro.

No BS pricing, sold it at MSRP, I hoped to get the CU supplier pricing but he said they were not honoring that on this car just like everyone else in the area but they did give me the $250 cash back award from the credit union.

I already had my loan and insurance lined up so the rest was a piece of cake. I have to give the sales department an A+ for service. I will check out the serive department soon when I go for an oil change.
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Old 11-20-2009, 07:50 PM   #18
edog


 
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Luck Chevrolet in Ashland Va 5 stars. Honest, and no mark up. Took care of me before, during and after the sale. My saleman was Jim Hogge. He has been in the car business all his life. Retired from the cadillac dealer, now works at Chevrolet.
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Last edited by edog; 12-22-2010 at 08:39 PM.
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Old 11-20-2009, 09:58 PM   #19
Zeroburn
 
Drives: Black '10 2SS/RS #1002
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Ourisman chevy marlow heights: DO NOT GO

Was promised (not in writing) by the owner of the company to honor msrp.

Was charged 2k over mrsp and told, take it or leave it, others want to buy the car.

Will never ever ever use or recommend them to anyone. If the owner (or owners son) of the company is the 1st person to screw you over, can't trust anyone.

After being denied speaking to the owner after slapping that 2k on me AT TIME OF PURCHASE, i was ignored, and to this day have yet to receive a call from the dealership, to return any of my calls, or any sort of follow up.

Keep in mind the owner used to come into my shop for food every single day, free might I ad. I mean every single day from the day I ordered til a day before I got my car. To this day he hasn't stepped foot back into my store....guilt maybe?
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Old 11-20-2009, 10:10 PM   #20
MDCammyMomma
 
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Drives: 2LT/RS ABM
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Location: Westminster, MD
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Quote:
Originally Posted by jmcbeth View Post
This is an excellent idea!

My dealer was Tom Henry Chevrolet in Bakersville, PA. I drove the 3.5 hours from Maryland to get the car. Why? Because Tom has a racing department and a paint shop and he offers "Special Edition" Camaros. Also, he is Scott's first cousin. BOTTOM LINE: I have never in my life had a more pleasant experience buying a vehicle. (I have purchased a dozen or so new vehicles in my life.) The most friendly, down to earth, honest people I've met in the automobile industry. I was also fortunate enough to take delivery of my car on the day of Tom's annual Camaro show and picnic at the "Henry barn". Scott was there and it was a great event. My wife and I were treated like members of the family. It was so great, I am trying to figure out how to buy a new car next year. Maybe 2011 Z/28 convertible?
I too took the long trek to Tom Henry from Maryland to get my ABM v6 and actually just picked it up last Saturday. They also painted on black granite stripes for me that look absolutely gorgeous. I have never liked salesmen, particularly car salesmen but I too, can honestly say I have never had a more pleasant car buying experience in my life!!!! I cannot say enough nice things about Tom Henry himself. He was wonderful to deal with, kept his word whenever he told me something and always kept me completely up to date with my car's progress (to include pictures emailed to me upon its arrival at the dealership). I arrived last Sat. to pick it up and found my car sitting inside the dealership lobby, covered with my also purchased car cover and he did an official unveiling for me!!! It was really special and exciting. Totally worth the trip!!! I highly recommend!!!
__________________
1100 - order placed 9/7/09
9000 - order cancelled/new order placed with Tom Henry Chev. - 09/14/09
3000 - order accepted by production ctrl 9/24/09 (TPW 10/19/09)
@ 10/16/09, dealer advised TPW changed to 10/26/09
3300 - order selected for production 10/26/09
3400 - order broadcast 10/27/09
3800 - vehicle produced. It's a blue Camaro!! Born 10/29/09
5000 - received at dealership 11/04/09
6000 - Delivered to me! 11/14/09 (I had black granite stripes painted on)
It is truly awesome looking! Totally gorgeous & worth the wait!
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Old 11-21-2009, 07:02 AM   #21
Rafsanjani
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Location: Leesburg, VA
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Sterling Chevrolet - Sterling, VA

I was given a verbal that they would honor supplier discount. They followed through without complaint and gave me my discount.

Sales guy, Brandon, put up with all my color changes without complaint. He was top notch the whole way through.

General Manager, Mario, was a straight shooter.

Finance person, Sarah, was very helpful.

Good deal on warranty extension.

Got some service coupons and first oil change is free. Oh yeah, got a coffee mug!

Everybody there was super nice, I was never lied to, at least I don't think i was In my top two of new car purchase experiences.

I will definitely go back there for my next Camaro!! LOL!!!
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Old 11-21-2009, 10:11 AM   #22
Looney Tunes
 
Drives: 2010 Camaro 2LT ABM auto
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Location: Warrenton VA
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Quote:
Originally Posted by MDCammyMomma View Post
I too took the long trek to Tom Henry from Maryland to get my ABM v6 and actually just picked it up last Saturday. They also painted on black granite stripes for me that look absolutely gorgeous. I have never liked salesmen, particularly car salesmen but I too, can honestly say I have never had a more pleasant car buying experience in my life!!!! I cannot say enough nice things about Tom Henry himself. He was wonderful to deal with, kept his word whenever he told me something and always kept me completely up to date with my car's progress (to include pictures emailed to me upon its arrival at the dealership). I arrived last Sat. to pick it up and found my car sitting inside the dealership lobby, covered with my also purchased car cover and he did an official unveiling for me!!! It was really special and exciting. Totally worth the trip!!! I highly recommend!!!
I'd like to see a picture of those stripes if you get a chance.

Also purchased from Country Chevrolet in Warrenton. Good to work with and no problems.

Last edited by Looney Tunes; 11-21-2009 at 04:32 PM.
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Old 11-24-2009, 01:05 AM   #23
MDCammyMomma
 
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Drives: 2LT/RS ABM
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Location: Westminster, MD
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Quote:
Originally Posted by Looney Tunes View Post
I'd like to see a picture of those stripes if you get a chance.

Also purchased from Country Chevrolet in Warrenton. Good to work with and no problems.

Sure. I will try to get some on here in next day or so. I'm not very savvy when it comes to this kind of technology but I'll try.
__________________
1100 - order placed 9/7/09
9000 - order cancelled/new order placed with Tom Henry Chev. - 09/14/09
3000 - order accepted by production ctrl 9/24/09 (TPW 10/19/09)
@ 10/16/09, dealer advised TPW changed to 10/26/09
3300 - order selected for production 10/26/09
3400 - order broadcast 10/27/09
3800 - vehicle produced. It's a blue Camaro!! Born 10/29/09
5000 - received at dealership 11/04/09
6000 - Delivered to me! 11/14/09 (I had black granite stripes painted on)
It is truly awesome looking! Totally gorgeous & worth the wait!
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Old 11-25-2009, 11:48 AM   #24
2010 SSRS



 
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Location: The Ocean State
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Balise Chevrolet here in Warwick RI
Salesman - Brian LaNinfa

Absolute top knotch service from the day I sat down with Brian and we built my Camaro on the computer till the day it arrived.
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Old 12-01-2009, 09:51 PM   #25
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Drives: 2010 SIM Camaro
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Location: Dayton, OH
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Bob Bell Chevrolet

Will not be going back.
Salesman did not seem to fully understand how the ordering/tracking system (on the computer) worked.
Infrequent call-backs
Did not honor original R6P Pricing as promised
Did not honor military discount as promised
I didn't even bother asking for my USAA discount at that point.
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Ordered 10/13
Built 5/15
Delivered 6/19
Picked-up 6/22
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