Not impressed with this call.

[Mayhem]

Well I guess aside from some curb rash this would be my worst Camaro experience so far.

Now I am expecting my ground effects any day as they are being painted through my dealership.

Get a message from home that the dealership called. While I was in the dentist. (Don't care for being at the dentist) so I was relieved under the assumption that my ground effects were ready and it was time to make an appointment to put them on.

INSTEAD....

I was told that despite having dealt with all expenses and paying the full amount upfront to cover my car insurance etc and everything...

Nearly 3 months later.... They call me to tell me that their business manager who did all the math/paper work with me... Somehow made a calculation error and collected the wrong amount from me for my Car.

Ok..... ? And how much is this ?

"Well, it is a substantial amount actually, and you owe us a little over $3,500 and it would be great if you could come in tomorrow and pay that to us."

GREAAAAttt...

So I owe even more money, and am going to be left with 3,500 dollars less than what I thought I had in the bank and have been managing my spending and living expenses in accordane with what I had remaining... So this throws off everything by 3.5 grand. Which isn't tiny... How do you overlook that for 2 and a half months?




My question.

I don't mean to sound dishonest, and quite frankly I don't think I am since we agree'd on the numbers, everything was signed and paid in full and I got no discount off my purchase since they refused to negotiate. I paid sticker + all the other stuff. Both parties signed off on everything that was done. To my knoweldge that seals the deal.

How liable am I for this claimed amount almost 3 months later?

Everything was signed and dealt with the amount was agree'd on and signed... is that not a done deal?? can they really just out of the blue 3 months later say , hey actually we were supposed to charge you this amount.? Pay up now thanks.

I just got home so I haven't had time to do the math and see where this number is coming from or how they managed that "mistake".
Nor do I think that the inconvenience they are causing me if I do agree to pay up should go without any compensation.

Anyways... as per the title of this post... Not impressed with this call.

FML.

[daniel@txangl.com]

If the paperwork is signed and you have possesion of the car, I would tell them to go pound sand.

[mikeSS]

i dad is a contractor, and he says if it is signed usually you cant change the price, but he is a government contractor so the contracts might be a little more strict... i would think if they made a mistake they would have to redo the signed papers and you would have to agreed to the new terms ( new price) that is if you have already sign with the old price.....

[2001ragtop]

If you have signed paperwork you should have plenty of legal leverage.

[Mayhem]

I'm not making payments on anything I paid in full on pickup date.

Definately have all the papers signed.

The ground effects are paid for in full and on the receipt... They are just painting them.. (the paint I haven't paid for yet and obviously would be paying for upon pickup.)

[2001ragtop]

I would be careful what you say to them. It sounds like you are not required to call them regarding anything and that the deal was completed. i would wait and see how desperate they become to force you to pay them that extra amount.

[YenkoSC]

Tell them to go shove their $3500 miscalculation up their ass.

[StoutFiles]

I'd check the fine print on all the signed papers. Somehow the dealership usually wins these arguments.

[rickerda]

It would depend on the error.

If the $3,500 is in the contract but wasn't included in the total they may have you.
If it not in the contract, they are out of luck,

Either way I would fight it, contact the BBB.

[zerolm]

I you have a signed contract, and the car was delivered yesterday (much less 3 months ago) don't pay it. Whatever you do, do not hand them your copies of paperwork, remember they have their own. Sounds as if they are just looking for more money and "fishing". I know it sounds crazy, but dealers have done this to people in the past.
If you payed MSRP plus tax, etc and paid extra for the ground effects, there is no way you should owe them more. If it comes down to it, it may be worth contacting an attorney and paying them a little money to review your contract and inform you of your standing. Good luck...

[flyby]

heck your paperwork to be sure there are no "hidden clauses" but if not, the deal is closed, see a lawyer if they keep hasseling you.

[kjd15]

Did they say what the extra $3500 if for? I would think once the deal is done, money paid and all paperwork signed, that if they make a mistake (esp 3 months later, that seems awfully odd), it's their loss. But I don't know how these things end up, legally.

[PUNKIN]

Originally Posted by Mayhem

Well I guess aside from some curb rash this would be my worst Camaro experience so far.

Now I am expecting my ground effects any day as they are being painted through my dealership.

Get a message from home that the dealership called. While I was in the dentist. (Don't care for being at the dentist) so I was relieved under the assumption that my ground effects were ready and it was time to make an appointment to put them on.

INSTEAD....

I was told that despite having dealt with all expenses and paying the full amount upfront to cover my car insurance etc and everything...

Nearly 3 months later.... They call me to tell me that their business manager who did all the math/paper work with me... Somehow made a calculation error and collected the wrong amount from me for my Car.

Ok..... ? And how much is this ?

"Well, it is a substantial amount actually, and you owe us a little over $3,500 and it would be great if you could come in tomorrow and pay that to us."

GREAAAAttt...

So I owe even more money, and am going to be left with 3,500 dollars less than what I thought I had in the bank and have been managing my spending and living expenses in accordane with what I had remaining... So this throws off everything by 3.5 grand. Which isn't tiny... How do you overlook that for 2 and a half months?




My question.

I don't mean to sound dishonest, and quite frankly I don't think I am since we agree'd on the numbers, everything was signed and paid in full and I got no discount off my purchase since they refused to negotiate. I paid sticker + all the other stuff. Both parties signed off on everything that was done. To my knoweldge that seals the deal.

How liable am I for this claimed amount almost 3 months later?

Everything was signed and dealt with the amount was agree'd on and signed... is that not a done deal?? can they really just out of the blue 3 months later say , hey actually we were supposed to charge you this amount.? Pay up now thanks.

I just got home so I haven't had time to do the math and see where this number is coming from or how they managed that "mistake".
Nor do I think that the inconvenience they are causing me if I do agree to pay up should go without any compensation.

Anyways... as per the title of this post... Not impressed with this call.

FML.

those must be some fancy ground effects...what could possibly cost an additional 35 k over what you already paid...

[fast orange]

sit tight, if you have a contract that you have paid in full, i don't think they can legally seek more money, they will try to scare you with official looking paper work, once that starts it might be good to visit a lawyer for advise

[ChriSS84]

Originally Posted by PUNKIN

those must be some fancy ground effects...what could possibly cost an additional 35 k over what you already paid...

NOT 35 K

$3,500!

I would ignore them and if they keep on you then pay an attorney a couple hundred bucks to look into the matter for you..

[earn88hardt]

if you have the title it's a done deal.

[ROD1]

Paid in full means paid in full, not "you owe us another $3500". Trust me , if you made a mistake like that, do you really think they would send you the $3500? Uhmmmm....... no!

[Mayhem]

Looks like they are saying, that the Business Manager made a couple mistakes.

Refunded my VISA that day appox 900 bucks because they "over-charged" me. When he calculated what I paid and what I was supposed to pay.

I paid a 2500 deposit... got the 1000 GM loyalty discount... and paid the remaining balance via a Bank-draft. totalled it up infront of me by the business manager... reached a price including the extended warranty (which I was under the impression was a GM warranty.... but it is a seperate company)

Anyways... we agreed on what I owed. as per his calculations... and I handed over the cash, they refunded the overpayment.

3 months later. They are sayin that he (Business manager) made errors. Shouldn't have refunded me because they were not over-charging me but instead claim to have been collecting too little.

So they are saying that the total should have been $3500 higher if calculated correctly.

I don't know what to make of it.

But even if I were to have to pay it up.... It's pretty ridiculous to settle a deal with someone. finalize everything all paid up... 3 months later..

"Oh hi.. now that you have been living and spending in accordance to what you have left... we want 3500 more because of our mistakes. Come in and pay up ASAP."

I don't know.. I always figured a done deal was a done deal. Not cool to have several thousand dollars owed thrown in your face MONTHS down the road under the impression that everythings settled.. I wouldn't have managed my money the same way the past 3 months had I been 3500 further in the hole than I believed I was.

Regardless of any calculation issues... We signed a contract and agreed on a price. I paid that price.... I think it's shady to come back so much later looking for more $$.

But if it is infact a "calculation" error... I don't know where I stand in regards to legal obligations. If individual things did add up to the total they claim (but did not agree upon with me).

Gotta say my overall dealings with this dealership have been overall, very frustrating and unpleasant & confusing.

From realizing my car was smothered in SWIRLS when I took it home and them denying that their elite shop guy would have ever done something like that. Because he has NEVER put a swirl on a car before.. (Have yet to get rid of these swirls). And refusing to do anything about it because "You have no way of proving that it is our fault, (smarmy chuckle) it could have been done at the factory for all we know!"

Likely... because we all know they like to swirl the Camaro's as they go down the line right??? Just for giggles.

Constant misinformation in regards to my delivery date up until it finally arrived months later than promised.

A complete lack of willingness to negotiate anything.

And a shady incident where I found my soon to be delivered Camaro on Craigslist. Due to "an error, one of the other guys in the dealership wasn't aware I was keeping the order".

After we had discussed me probably cancelling the order after so much frustration and hassle. But later came to an agreement that I would give it more time and wait for delivery + keep my order.

I even called to verify, "so we do understand that I am keeping this order right?" "Oh yeah everythings set without a doubt the car is yours". So.... just out of curiosity, how come there seems to be a Camaro exactly the way I ordered it, expected to be delivered when mine will be, on craigslist being sold by the dealership?

This question was followed by a very akward pause and "I'll look into it, goodbye".

I ended up toughing it out, getting my damn car and hoping I was done with it all...

3 Months later.. much to my dismay.. Here we go again with the nonsense.

[Mayhem]

And as for the ground effects, just for clarification... they are not saying this 3500 is owed for the GFX specifically.

The GFX are just in being painted right now and that was the phone call I was expecting to get.. (Lets put the GFX on!) not.... "btw you owe us 3500!"

The 3500 they claim is owed is based off of their "miscalculations" of the total. during our agreement/paperwork/payment process on the date I picked up & paid for my car.

[Orange5thGen]

If the car is delivered the business manager bonus and salary will easily pay the 3500.00 for his mistake. If I deliver 3500.00 worth of computers to my customer by my mistake do you think I would send a bill to my customer saying opps I made a mistake you need to pay me for the other computers because I did my paperwork wrong. NOT depending on what state you are in.

See an attorney to cover your six!

Originally Posted by Mayhem

Looks like they are saying, that the Business Manager made a couple mistakes.

Refunded my VISA that day appox 900 bucks because they "over-charged" me. When he calculated what I paid and what I was supposed to pay.

I paid a 2500 deposit... got the 1000 GM loyalty discount... and paid the remaining balance via a Bank-draft. totalled it up infront of me by the business manager... reached a price including the extended warranty (which I was under the impression was a GM warranty.... but it is a seperate company)

Anyways... we agreed on what I owed. as per his calculations... and I handed over the cash, they refunded the overpayment.

3 months later. They are sayin that he (Business manager) made errors. Shouldn't have refunded me because they were not over-charging me but instead claim to have been collecting too little.

So they are saying that the total should have been $3500 higher if calculated correctly.

I don't know what to make of it.

But even if I were to have to pay it up.... It's pretty ridiculous to settle a deal with someone. finalize everything all paid up... 3 months later..

"Oh hi.. now that you have been living and spending in accordance to what you have left... we want 3500 more because of our mistakes. Come in and pay up ASAP."

I don't know.. I always figured a done deal was a done deal. Not cool to have several thousand dollars owed thrown in your face MONTHS down the road under the impression that everythings settled.. I wouldn't have managed my money the same way the past 3 months had I been 3500 further in the hole than I believed I was.

Regardless of any calculation issues... We signed a contract and agreed on a price. I paid that price.... I think it's shady to come back so much later looking for more $$.

But if it is infact a "calculation" error... I don't know where I stand in regards to legal obligations. If individual things did add up to the total they claim (but did not agree upon with me).

Gotta say my overall dealings with this dealership have been overall, very frustrating and unpleasant & confusing.

From realizing my car was smothered in SWIRLS when I took it home and them denying that their elite shop guy would have ever done something like that. Because he has NEVER put a swirl on a car before.. (Have yet to get rid of these swirls). And refusing to do anything about it because "You have no way of proving that it is our fault, (smarmy chuckle) it could have been done at the factory for all we know!"

Likely... because we all know they like to swirl the Camaro's as they go down the line right??? Just for giggles.

Constant misinformation in regards to my delivery date up until it finally arrived months later than promised.

A complete lack of willingness to negotiate anything.

And a shady incident where I found my soon to be delivered Camaro on Craigslist. Due to "an error, one of the other guys in the dealership wasn't aware I was keeping the order".

After we had discussed me probably cancelling the order after so much frustration and hassle. But later came to an agreement that I would give it more time and wait for delivery + keep my order.

I even called to verify, "so we do understand that I am keeping this order right?" "Oh yeah everythings set without a doubt the car is yours". So.... just out of curiosity, how come there seems to be a Camaro exactly the way I ordered it, expected to be delivered when mine will be, on craigslist being sold by the dealership?

This question was followed by a very akward pause and "I'll look into it, goodbye".

I ended up toughing it out, getting my damn car and hoping I was done with it all...

3 Months later.. much to my dismay.. Here we go again with the nonsense.

[kozmo]

If I already had the car and they tried to get 3500 more three months later I would tell them to stick the ground effects where the sun dont shine and find another dealer...

[WyteMamba]

tell them u will pay after the install the gfx.... then take tell them to try and collect it with your signed documents.

[CamaroFemme]

Instead of telling us, tell them. Then tell the BBB. Also, tell us which dealership this is so no one here will be giving them our business.

[HeavyD]

Just sit down with them and talk about where and how the error occurred. Double check your math too, maybe something legit was missed. I wouldn't tell them to just F-off, I would image they would just put a lien against your car, or put your name in collections or something to hurt your credit. When I bought my truck from a dealer years ago I paid in full with certified check from the bank. Two years later they called me and said I was overdue to have my LEASE CONTRACT renewed!!! I told them I didn't lease it, I bought it! They told me I was making a mistake! I told them they better double check that and call me back. They never did, how embarrassing that must have been! Point is, mistakes do happen. I hope they did in your favor!!!

[LOWDOWN]

The Canadian retail price for the GFX Package, thru Parts, painted and installed, runs $3,000+...

Was the GFX Package included in the original contract, including paint? Or, are they trying to collect for it now?

In Canada, where Consumer Protection laws are more substantial, if the error is THEIRS, it's likely "Too bad, so sad" time for them...