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Old 12-23-2009, 11:20 AM   #1
hambone3441
 
Drives: 2010 Camaro 2SS/M6 Rally Yellow
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Thumbs down TBYRNE Performance



Hello all. New to this message forum, but have been around on camaroz28.com for awhile.

Here is my issue with Tbyrne Performance. I placed an order on November 27, 2009 for a SLP Loudmouth II axle back exhaust and the SLP skip shift eliminator. I used paypal, and payment was made via echeck on December 2, 2009. I tried numerous times to contact Tbyrne only to be told my "items should arrive in a week", "shipment came in and should have it out to you next week" etc. As of now, no shipping/tracking data was ever received. Numerous attempts were made to contact Tbyrne with about only 5% of calls getting through, mostly no answer, straight to voice mail or busy signal. I have filed a dispute through Paypal on this after giving Tbyrne Performance over 3 weeks to ship the items. This has been an extremely frustrating transaction to say the least. Will keep you all updated as this unfolds.
Rob
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Old 12-23-2009, 11:28 AM   #2
henri26900
 
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They still owe us money from over a year ago!
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Old 12-23-2009, 11:30 AM   #3
hambone3441
 
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Quote:
Originally Posted by henri26900 View Post
They still owe us money from over a year ago!
Great, thats not very encouraging news.....
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Old 12-23-2009, 11:35 AM   #4
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Quote:
Originally Posted by hambone3441 View Post
Great, thats not very encouraging news.....
Sorry man! Pay pal should take care of you though!
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Old 12-24-2009, 06:54 AM   #5
az5thgen
 
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He is well known in the Chevy Avalanche world as well. No contact, no delivery, etc.
He got booted from their website.

Stay Away!
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Old 12-24-2009, 08:56 AM   #6
hambone3441
 
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Update of such:
Took the Paypal dispute to a claim as TBYRNE has had plenty of time to correct the transaction. Tried again to contact via phone yesterday....same story, no answer and went to voice mail. Also filed compliant with the BBB on this problem. Will continue to update.
Rob
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Old 12-24-2009, 10:20 AM   #7
tbyrne
 
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Rob,
As I told you yesterday, I had to stop your order after you canceled. It would have arrived to you today. The refund is being taken care of through PayPal.
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Old 12-24-2009, 10:31 AM   #8
hambone3441
 
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Quote:
Originally Posted by tbyrne View Post
Rob,
As I told you yesterday, I had to stop your order after you canceled. It would have arrived to you today. The refund is being taken care of through PayPal.
Understand that. As soon as the refund posts I will cancel the paypal claim and all will be null and void. This could of easily been avoided by simply providing the tracking data and/or improved customer service on your behalf. But it is, what it is. So you can expidite the process by fully refunding my payment or allow paypal to do their thing. Ball is in your court.....
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Old 12-24-2009, 10:36 AM   #9
BackinBlackSS/RS
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Quote:
Originally Posted by henri26900 View Post
They still owe us money from over a year ago!
OMG How can this guy still be in business.
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Old 12-24-2009, 10:39 AM   #10
hambone3441
 
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Full refund of payment received on paypal. Thank you Tbyrne Performance for doing the right thing. Paypal claim closed. However, can not say I will be a repeat customer.
Rob
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Old 12-24-2009, 10:41 AM   #11
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That was taken care of this morning. I replied to your e-mail earlier.
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Old 12-24-2009, 11:03 AM   #12
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Quote:
Originally Posted by BackinBlackSS/RS View Post
OMG How can this guy still be in business.
If this transaction has nothing to do with you please stay out of it. OP I will leave this thread open until you come back and post that your issue has been resolved.
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Old 12-24-2009, 11:48 AM   #13
SRM
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I will say this. I have dealt with tbyrne for many years when I had my 2000 Z28. He was top notch to work with, and I will deal with him when I'm ready to mod my new Camaro.

I'm sure he will make things right.
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Old 12-24-2009, 11:48 PM   #14
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Issue resolved. Thread closed.
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