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Old 01-19-2010, 04:58 PM   #1
Iwantone2
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Question chevy parts plus

Has anybody had any experience with chevypartsplus.com?
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Old 01-21-2010, 11:02 PM   #2
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Iwantone2,

Although we've been a GM Dealership (Chevy & PGMC & Hummer) for more than 50 years, we've recently activated (Jan 1) our website (www.chevypartsplus.com) for pure internet sales. We've evaluated several web based shopping platforms and we feel we have developed a customer friendly shopping experience. We provide very competitive pricing with actual shipping costs as provided to us. Please be patient as we append to our database of products, both GM and aftermarket. Since we are an authorized GM dealer, we can provide you with any GM parts. Please feel free to email or call me directly if you need pricing on any parts.

Happy Motoring,
Cary Laurenson
claurenson@chevypartsplus.com
(904) 425-6398 Ext 1352
www.ChevyPartsPlus.com
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Old 03-15-2010, 01:43 PM   #3
Iwantone2
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Now that i've personally had experience with chevypartsplus.com, I'll write my own review:

The website is very easy to navigate and they have a HUGE assortment of items! I placed my order with no issues and immediately got confirmation in my email....not a computer generated email, but from an actual person!

I had a few questions, so I contacted Cary and got a response within minutes!!! From my previous experience, I would have to wait a few hours, but this response came in literally within minutes!!!

UPS had a snag in their system when I was tracking it and I thought, "Oh crap, it got lost..." I shot an email over to Cary for a clue...again, email within minutes!!! Cary even offered to put me on the line with UPS to find out more info!!!

Conclusion: great pricing, EXCELLENT communication and overall A++++++++++++++

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Old 03-15-2010, 01:55 PM   #4
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Yeah but what's up with the no images stuff? Can you actually get that stuff?
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Old 03-15-2010, 02:00 PM   #5
Iwantone2
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I'm pretty sure you can...but that's a question best answered by chevypartsplus
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Old 03-15-2010, 07:05 PM   #6
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Thanks Iwantone2! Just happy to help another Camaro5 member!

@Fishdaddy: If it's not discontinued, we'll get it. If it's available we have access through GM to get it to you. We're actively working on the accuracy of the images and culling discontinued products. GM's part information is not retail friendly.

Feel free to send me a message and I'll find what you need if it's available.
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Old 03-15-2010, 08:56 PM   #7
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I ordered my heritage grill through Chevypartsplus and they were great to deal with. I received e-mails from them every step of the way until it arrived here.
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Old 03-15-2010, 09:26 PM   #8
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GREAT!!

i orderd my Defenderworks locking fuel door from ChevyPartsPlus.com everything went perfect. The emails came back very fast when i had a question, and it got here in ONE DAY because i live near Jacksonville. But the thing i liked the most was that is was $60 less than everywhere else. After a little while when i was looking to get another couple things they raised their prices on those two things :( but still would order from them even though its at normal price overall very good keep up the good work ChevyPartsPlus
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Old 03-17-2010, 10:23 PM   #9
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Well, um. The DFX guys sent me a "nasty-gram" because our price was too low!

So, with that in mind I had to change it to Free Freight!

But who knows, if you place an order online and request it be "held for pricing verification" in the order comment section I might not be able to find the "official" price and be required "guess" the price.

Wink, wink...nudge, nudge...
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Old 03-17-2010, 10:29 PM   #10
68 Z/28
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Quote:
Originally Posted by ChevyPartsPlus View Post
Well, um. The DFX guys sent me a "nasty-gram" because our price was too low!

So, with that in mind I had to change it to Free Freight!

But who knows, if you place an order online and request it be "held for pricing verification" in the order comment section I might not be able to find the "official" price and be required "guess" the price.

Wink, wink...nudge, nudge...
Hmmmmm do you carry parts for old Chevy's as well
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Old 03-17-2010, 10:37 PM   #11
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If GM still supplies it, we can get it!
If AC/Delco still supplies it, we can get it!
Email me some part #'s and we'll find out!
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Old 03-17-2010, 10:40 PM   #12
68 Z/28
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Quote:
Originally Posted by ChevyPartsPlus View Post
If GM still supplies it, we can get it!
If AC/Delco still supplies it, we can get it!
Email me some part #'s and we'll find out!
Doubt GM still has anything for a 67 Malibu :(
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Old 03-17-2010, 10:43 PM   #13
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Nice website, but need parts catagoreis so you don't have to go page by page to see if they have what you are looking for.

gmpartsdirect.com seems to beat them on price and I have had good service from them.
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Old 03-17-2010, 10:49 PM   #14
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68 Z/28: Maybe we could help you stuff an L99 into a 2010 Malibu?
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Old 03-17-2010, 11:08 PM   #15
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d69chris: Your point regarding the categories is noted and the process has begun to implement that feature. Regarding pricing and service, we're not going to malign another vendor. We simply encourage people to search the Camaro5 forums and the internet and make their own informed decisions. With that in mind, please don't "thread-jack" a discussion away from the topic "Vendor and Seller review / feedback / experiences: Chevy Parts Plus". Feel free to start a thread about the quality of price and service from your preferred vendor.
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Old 03-23-2010, 05:39 AM   #16
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Especially when dealing with car parts, it's hard to find stand up guys. There's nothing worse than waiting for something in the mail, or even worse waiting for something in the mail with no information. Cary helped me out a bunch and is A+ in customer service. The guy called me, PMed me, and emailed me anytime I had questions or concerns. DO BUSINESS WITH THESE GUYS!
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Old 03-23-2010, 05:47 AM   #17
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Nothing but good to say about these guys and Cary, has been there for me at times I surely thought I would have to wait for the next business day for a response but he was right there to answer my questions. Fast shipping and detailed info on your item from invoice to expected arrival time and method of shipping.
I will do business with them again for sure.

Thanks Cary and Chevy Parts Plus!
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Old 04-02-2010, 12:17 AM   #18
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Thanks for the positive feedback guys! We're doing our best to earn your business and keep you up to date on the latest GM products!
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Old 04-03-2010, 12:22 PM   #19
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Chevy Parts Plus

I ordered some interior door panels from CPP this last week and had nothing but great customer service. My product was here two days before they said it was going to be arriving. I even had a wrong address that got submitted to UPS and CPP was able to get the problem corrected and my product in my hands fast. They were easy to deal with on the phone and the internet ordering was even faster! I will do more of my OEM part upgrades through these guys!
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Old 04-21-2010, 06:17 PM   #20
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Thumbs up

My wife has called me three times this week excited because of the help she's getting from Cary and the deals she's gotten. Seems she's doing some shopping for my birthday next week. I have no clue what she's bought, but today her exact words were "Cary is my new best friend!" I'm all for it, if she's happy, i'll be landing some new mods!

I honestly think chevypartsplus.com is the ONLY place we'll be shopping. Stuff is here the next day. Last order from gmpartsdirect.com took a month and a half to be fulfilled.

So, Cary, thank you prematurely, I am sure i'll be thanking you again next wednesday too!
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Old 04-22-2010, 04:14 PM   #21
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Ummmm... Errrr... I can't say anything at this time except that your wife sounds very nice and that both our wives have the same first name spelled differently.
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Old 05-04-2010, 07:17 AM   #22
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Talking Follow-up, chevypartsplus.com

So now that my birthday has come and gone, my wife was willing to part with some of the details of her experience with Cary and chevypartsplus.com. All i can say is WOW, and thank you! Cary and team was more than able to give her great customer service (incredible customer service for this day and age!). Every thing ordered was here incredibly fast, the communication from the vendor on pricing and availability was superb. And she said to tell the forum that CPP.com had hands down the best prices out there - bar none.

So, what did i nab? Defenderworx Billit Auto shifter, Side Vent inserts, chrome bow ties and fender flare/splash guards. Shifter and vents were installed on Wednesday, the other stuff is being added this weekend. She (the car) already looks amazing. I also got a slew of other Camaro themed accessories (the camaro laptop bag out there is awesome!).

Long story short, we're done looking for other vendors when it comes to first party and GM authorized stuff; if Cary can get it, he has our business. Period.

Cary - thank you for making the chore of shopping for me and the experience so great for Marcie. Most resellers don't go the extra mile for customers the way you did, and i appreciate it more than you'll ever know...

-ryan
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Old 08-15-2010, 05:47 PM   #23
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With the addition of iTrader (vendor rating) to the Camaro5 forum, we would like you to rate us when you have a moment. If you have not had a perfect experience with your purchase I would ask that you contact me so that I can correct the issue.

Happy Motoring!
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Old 08-22-2010, 01:21 PM   #24
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These guys are awesome to deal with.I ordered console gauges,PDIM, and steering wheel controls and everything was perfect.After ordering I emailed to request that he ship the day of the order so I'd have the parts for the coming weekend.Cary called right away to respond and sent parts right out.He even called me after delivery to be sure my parts were received correctly.Their communication is above and beyond!
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Old 08-23-2010, 09:30 AM   #25
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Just get my Dale Jr spoiler, already, lol They do keep you informed about products which is very nice.
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