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Old 02-03-2010, 05:57 PM   #1
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Gm factory glitch?

My wife is a salesperson at don ringler Chevrolet in temple tx, and she just got done talking to me about a glitch in the gm factory with order numbers and vin numbers. She got this intel from one the big wigs who sit behind a fancy desk that had to call gm and talk: to someone to get updates on every chevy car they had ordered...



I'm not saying whether it's true or not, I am just trying to see if others that sell chevy's have heard this or not. Because I really don't trust someone I have never seen in person.



Thanks in advance!
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Old 02-03-2010, 06:29 PM   #2
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Hmmmm....no glitches on any of my orders with order numbers and VIN's.

What kind of a glitch?!?!
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Old 02-03-2010, 06:46 PM   #3
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it's been rumored here in dallas too. must be someone new in the factory this week doesn't know how to match a vin to a camaro.
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Old 02-03-2010, 06:46 PM   #4
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Can't wait to hear more about this.

Sounds intriguing. BUT...don't they check the VIN on the car before they sell it?
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Old 02-03-2010, 06:57 PM   #5
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Okay so Dallas and temple. So it's not false... It's not just us... An it's not limited to smaller city dealership. Im going to prod my wife into trying to get more details, if anyone else has any please share!
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Old 02-03-2010, 07:17 PM   #6
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Quote:
Originally Posted by little_bank_robber View Post



Sounds intriguing. BUT...don't they check the VIN on the car before they sell it?
you would assume so, guess everywhere this has happened will turn into the let's blame the other person game when it should be checked and rechecked with it's paperwork by everyone it comes into contact with until the customer picks it up.

Or... Idea number two just hit me and it could be a mix up at the plant itself where they see say for an example a dealer in Austin Texas and Charlotte nc have both ordered a CGM 2ss m6. And.. The dealers have already recieved the vins and notified the anxious future owner of the progress. But the cars were swapped and sent by type instead of vin. So that is just another POSSIBILITY.


Btw, wifes looking into more details.
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Old 02-04-2010, 06:37 AM   #7
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So wife talked to me last night about what the guy said, and its basically what selling_chevy's said. They make them all in a batch, and send to where they're needed. They hand out Vin's to patiently waiting customers, but sometimes they take the first vehicle and mark it to go to a dealership that has a higher demand or something along those lines.

But if the factory is shipping Vin's out, and then not delivering the exact car to wherever it was supposed to be going (i.e. the vin has reached the customer) couldn't that tarnish GM?

Plus none of this has been proved by any fact yet, just speculation of a dealership in Temple, TX. If anyone has any answers, please post them up.
If the light never shines on this again, which I hope it doesn't, GM and the factory have fixed whatever problem had occured and the car (with matching Vin) has made it to the customer who had recieved the confirmation.
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Old 02-04-2010, 08:55 AM   #8
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Very possible. I'm sure GM is gonna keep anything like this hush hush... they don't want to be put on "blast" like toyota over something as simple as vin mix ups...even though toyotas problem is way more important. safety wise.

Honestly I wish GM wouldn't send inventory sheets ahead and give the customer a vin... just wait til the cars actually get there and contract them when they arrive. you can't argue with something right infront of you. and it's the factorys decision overall on who gets their car and when. don't bite the hand that feeds you...right?
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Old 02-04-2010, 10:06 AM   #9
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Haha very true, but they are putting their tasty looking hands in the face of a pitbull on steroids, I.e. The already anxious gen 5 camaro owners (or soon to be).

I agree with you to an extent, but i need a vin to apply for a vehicle loan, and to get insurance set up to drive it off the lot. So in a nutshell I like being prepared to make things easier. And well less timely, the army doesn't like letting me have "me" time to do anything I need to. I have Saturday night and Sunday, and relying on an iPhone and all of it's glorious apps can be quite tedious.
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Old 02-04-2010, 04:39 PM   #10
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highly un likely i work for the large SUV plant here in Arlington and we run the vins and anything possible to make sure it all matches before it goes out the door, i would assume they do the same thing for the Camaros or any other vehicle they build

edit* we also have to scan the vins after it is placed on the cars to make sure its right so there cant be any mix up with them etc thats why we have whats called "VS" which is a Verification Station to check quality etc
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Old 02-04-2010, 08:10 PM   #11
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highly un likely i work for the large SUV plant here in Arlington and we run the vins and anything possible to make sure it all matches before it goes out the door, i would assume they do the same thing for the Camaros or any other vehicle they build

edit* we also have to scan the vins after it is placed on the cars to make sure its right so there cant be any mix up with them etc thats why we have whats called "VS" which is a Verification Station to check quality etc
Any input or idea to why some dealers are giving customers different vin'd camaro's?
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Old 02-05-2010, 05:34 AM   #12
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Any input or idea to why some dealers are giving customers different vin'd camaro's?
wrong car went to the wrong dealer etc probably a mix up by the shipping companys some where
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Old 02-05-2010, 06:07 PM   #13
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I really do not care what the VIN# is as long as the order tracking is accurate and I get the car that I ordered.
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Old 02-05-2010, 08:10 PM   #14
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I really do not care what the VIN# is as long as the order tracking is accurate and I get the car that I ordered.
Well the camaro you ordered with its order number and vin, may be shipped to someone else who ordered the same exact car as you because they've been waiting longer.

Atleast thats the idea i seem to be forming after hearing different stories, and excuses from two local chevy dealers.
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Old 02-05-2010, 08:19 PM   #15
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Maybe the same guys that bolted my brakes on my car..................
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Old 02-05-2010, 09:11 PM   #16
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Maybe the same guys that bolted my brakes on my car..................

wait, what happened? i know this is going off of the original topic. but im curious
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Old 02-05-2010, 09:30 PM   #17
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PM sent not trying to Thread Jack
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Old 02-05-2010, 10:07 PM   #18
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Quote:
Originally Posted by Dforce0990 View Post
Well the camaro you ordered with its order number and vin, may be shipped to someone else who ordered the same exact car as you because they've been waiting longer.

Atleast thats the idea i seem to be forming after hearing different stories, and excuses from two local chevy dealers.
That would be fair, no line cutting.
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Old 02-05-2010, 10:52 PM   #19
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unless, like i said prior, like in my situation i need to have insurance by vin set up prior to driving off the lot and for my car loan i need the vin and copy of the invoice. :( so i hope the vin i get is the right....
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Old 02-06-2010, 08:32 AM   #20
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unless, like i said prior, like in my situation i need to have insurance by vin set up prior to driving off the lot and for my car loan i need the vin and copy of the invoice. :( so i hope the vin i get is the right....
If its a good insurance company, it would only take a 5min phone call or 5min on the web to make changes to the vin you enter for insurence.

So an extra 10min before you drive away

Do that insurance check soon as you show, and do that before the all final paper work.
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Old 02-06-2010, 09:59 AM   #21
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yeah, it all depends on what time my 1st sgt lets us off. i talked to my rep yesterday that said with the invoice i can set it up, and once the car gets in i can update the vin and have it start that day. thanks!
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Old 02-06-2010, 12:07 PM   #22
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Originally Posted by Dforce0990 View Post
Well the camaro you ordered with its order number and vin, may be shipped to someone else who ordered the same exact car as you because they've been waiting longer.

Atleast thats the idea i seem to be forming after hearing different stories, and excuses from two local chevy dealers.
I have seen NO evidence of this. Someone is mistaken or speculating
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Old 02-06-2010, 12:49 PM   #23
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Quote:
Originally Posted by Dforce0990 View Post
Well the camaro you ordered with its order number and vin, may be shipped to someone else who ordered the same exact car as you because they've been waiting longer.

Atleast thats the idea i seem to be forming after hearing different stories, and excuses from two local chevy dealers.
Quote:
Originally Posted by 2ndgenz28 View Post
That would be fair, no line cutting.
Where or where did that little saying go? O where o where can it be?...

Found it.



Quote:
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I have seen NO evidence of this. Someone is mistaken or speculating
Agreed. That shit doesn't happen. Period.
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Old 02-06-2010, 01:58 PM   #24
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Originally Posted by selling_chevys View Post
it's been rumored here in dallas too. must be someone new in the factory this week doesn't know how to match a vin to a camaro.
and wife works in temple. they got to call from some other dealer, and they had to call gm directly. so fact or fiction? well it happened apparently. so... fact.

im not trying to start arguements, im posting what we were told by dealer to make public to the forum.
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Old 02-06-2010, 02:15 PM   #25
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and wife works in temple. they got to call from some other dealer, and they had to call gm directly. so fact or fiction? well it happened apparently. so... fact.

im not trying to start arguements, im posting what we were told by dealer to make public to the forum.
It's all good. The whole situation sounds more like a plausible excuse than anything else though IMO. Too many things have to go wrong for a vehicle destination to get changed. Someone would have to go in and physically monitor the production schedule (dealers nor the DBC have that access), pull the car when finished, change it's base information of destination, then go to logistics, change the destination, change the transportation schedule on how it gets there, etc,. etc., etc. I'm not saying that there's zero chance for error and that a car couldn't be put on the wrong train car initially or something but changing whom a car has been destined for since the order was originally entered? I highly, highly doubt it.
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