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Old 03-05-2010, 12:08 PM   #1
CamaroDreams07


 
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Anyone else preorder P13W from AAC?

So I preordered my P13ws from AAC the first week of February. This was for a preorder to ship out 3/1. 3/1 comes and goes and I get no tracking number, no nothing. So I email them and they tell me it will ship out this week. Well its Friday, still nothing so I email them again. They tell me theyre sorry but they had a large volume of preorders and they appreciate my patience. Now I understand I'm probably blowing this out of proportion based on only a week, but it's just been a recurring theme with companys doing this lately. Why do you take so many more preorders than you can fill? When I placed my order I gave them $110 for bulbs that shouldve been here this week. Now they're sitting on my cash and I'm sitting here with no ETA on anything. It's so frustrating. When you run out of inventory, change the website to not say preorder for 3/1 shipment.

Again, a lot of this isn't meant for AAC, who I've worked with in the past with no problems, but this is more of just a comment on the state of business I've been encountering lately. The last straw basically.

Anybody else get taken on this preorder?
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Old 03-05-2010, 12:49 PM   #2
Michael_Js
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Have them in & running for 2 months now. Great DRL LEDs! Always great service from Justin @AAC Style. Also great communications from their shipping and phone support.

Website indicates:"Our 2st Pre-order has sold out. We have started a 3rd *Pre-Order* which will ship out on 04/01/10, these High Output LEDs feature 18 SMTs which produce a rich bright white color similar to Xenon but with relatively no heat and less power consumption."
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Old 03-05-2010, 12:53 PM   #3
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same here.....GREAT service from AAC, always

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Old 03-05-2010, 02:08 PM   #4
mdinferno

 
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CamaroDreams07, I am in the same boat.... Money was taken with understanding it was in stock.... No I am still waiting.... & waiting & waiting.....
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Old 03-05-2010, 02:39 PM   #5
CamaroDreams07


 
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Quote:
Originally Posted by Michael_Js View Post
Have them in & running for 2 months now. Great DRL LEDs! Always great service from Justin @AAC Style. Also great communications from their shipping and phone support.

Website indicates:"Our 2st Pre-order has sold out. We have started a 3rd *Pre-Order* which will ship out on 04/01/10, these High Output LEDs feature 18 SMTs which produce a rich bright white color similar to Xenon but with relatively no heat and less power consumption."
Yes the website does indicate that now. But not back in February when they took my money. It said March 1st when I placed the order.
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Old 03-05-2010, 03:38 PM   #6
Eski7399
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I'm in the same boat. Ordered in Feb. Talked to them through email and they said this:

Steve,

Thank you for your followup email. We confirm that you are on the March list and your order is being processed now. We are going in order down the list and will have everyone shipped out by the weekend. Once we process your order, you will receive a tracking number in email. You do not currently have a tracking number for us to send you.

Please let us know if you have any additional questions.

info@aacstyle.com
-Customer Support Staff
AAC Enterprises INC
4401 Division St.
Metairie, LA 70002
P: (800)407-5776
F: (800)407-2631
L: (504)835-0055
FAQ [Click Here]


It's Friday...weekend starts soon! No tracking number yet.

I can and will wait though. Like I have a choice. Few extra days is no big deal to me, 5+ is pushing it.
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Old 03-05-2010, 04:23 PM   #7
CamaroDreams07


 
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Quote:
Originally Posted by Eski7399 View Post
I'm in the same boat. Ordered in Feb. Talked to them through email and they said this:

Steve,

Thank you for your followup email. We confirm that you are on the March list and your order is being processed now. We are going in order down the list and will have everyone shipped out by the weekend. Once we process your order, you will receive a tracking number in email. You do not currently have a tracking number for us to send you.

Please let us know if you have any additional questions.

info@aacstyle.com
-Customer Support Staff
AAC Enterprises INC
4401 Division St.
Metairie, LA 70002
P: (800)407-5776
F: (800)407-2631
L: (504)835-0055
FAQ [Click Here]


It's Friday...weekend starts soon! No tracking number yet.

I can and will wait though. Like I have a choice. Few extra days is no big deal to me, 5+ is pushing it.
exactly.. you can take some liberties when you're the only one who makes a product.
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Old 03-05-2010, 05:13 PM   #8
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patience
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Old 03-05-2010, 08:17 PM   #9
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Yep I placed my order on 2-14 with the expectation shipping on 3-1. Still no tracking, e-mailed 3 different times and no response...
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Old 03-05-2010, 08:58 PM   #10
Eski7399
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Welp, friday is up. Guess they'll get to it Mondayish.
Not bitching...These LED's are going to be top notch.
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Old 03-05-2010, 09:01 PM   #11
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i was gonna order the fog lights...

nothing about being out of stock. they come back 2 weeks...yah..nvm.
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Old 03-05-2010, 09:23 PM   #12
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Add me to the backorder list. I am waiting for an estimated ship date but still haven't gotten a call or an e-mail. Fortunately my car is in storage so I am not in any hurry but it would be nice if I would at least get an estimated ship date.

Russ
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Old 03-05-2010, 09:33 PM   #13
Eski7399
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My estimated ship date was March 1st, then March 5th. Still nothing. The second pre-order list is estimated to ship April 1st. We all know what that day is...so expect at least 1-2 weeks past that day.
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Old 03-05-2010, 09:58 PM   #14
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Im still waiting its been a minute. Supposed to get them by next week....
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