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Old 02-28-2010, 06:57 PM   #1
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SCHUMACHER CHEVY!!! in Little Falls, NJ(issue resolved)



I asked the general sales manager to not have the front license plate put on when i was ordering my car!! So when the car was coming in they were not suppose to put the plate on.

So when I went to see the car it had the front license plate on the car. He then proceeded to tell me that its mounted in from the bottom part of the bumper in the grille and that the holes will not be on the bumper, if i wanted to remove the plate.

So in believing him, I said ok, since i can take it on and off with out any damage to the front bumper then it might as well stay on for now.

So earlier today I start taking off my plate to see if there really are any holes on the bumper....and there were 4 rivets!!!!:mad 0260:

WTF...y would lie bout that, soooo it turns out the dealership had completely lied to me. I don't know what to do, I'm definitely calling them tomorrow and request to talk to the general manager. I dunno if I could contact GM if I have any rights in this matter, because I bought the car its not like I could take it back !?!?!

I'm just venting...I wanted to put this up so we could put Schumacher Chevrolet in Little Falls, NJ on the dealerships to stay away from list!


*MODERATOR EDIT*

OK, so i talked with them [March 2nd] about the whole situation...and they are willing to do everything they can to fix the error that occurred on the car.

Unfortunately after having a nice discussion with my father...even tho i'm older he still gives out some good advise lol...he told me that i shouldn't do anything about it, that i might jinx myslef and ill start getting massive tickets lol

basically don't tempt faith...its on there for a reason and just let it stay on there. Instead schumacher chevy offered me my first service for free...so i willingly take back anything negative I said about them...and it shows that are a reputable Chevy dealer and are giving GM a good name
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Last edited by DGthe3; 03-02-2010 at 04:55 PM. Reason: included resolved post
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Old 02-28-2010, 07:01 PM   #2
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Someone screwed up and they probably told the sales guy some BS. Give them the benefit of the doubt.

I would not have taken delivery like that. I would say, you take it of and I will wait. All you can do now is ask them to swap the bumpers out with a similar car hopefully they have one available. Or they should make good and order you a new bumper and take car of it for you.
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Old 02-28-2010, 07:03 PM   #3
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Sorry..that SUCKS!!!
I live in a state that doesn't requre a front plate...so I drive 2 hours to the dealer that had the car I wanted only to find it was imported from CT and has a front plate.
The dealer is filling the holes and repainting the bumper.. and doing it the right way.
So far my dealer,Hendrick Chevrolet in Cary NC,has been TOP NOTCH...unfortunately it is rare now days to find a dealer worth a hoot. :(
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Old 02-28-2010, 07:10 PM   #4
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Originally Posted by Xmicro_SS View Post
Someone screwed up and they probably told the sales guy some BS. Give them the benefit of the doubt.

I would not have taken delivery like that. I would say, you take it of and I will wait. All you can do now is ask them to swap the bumpers out with a similar car hopefully they have one available. Or they should make good and order you a new bumper and take car of it for you.
They should def get me a new bumper and its needs to be painted as well...i don't want to pay for any of that.

Your right I almost didn't take delivery and i guess thats where he decided to lie to me.
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Old 02-28-2010, 07:14 PM   #5
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Originally Posted by alexice1421 View Post
They should def get me a new bumper and its needs to be painted as well...i don't want to pay for any of that.

Your right I almost didn't take delivery and i guess thats where he decided to lie to me.
Stick to your guns, but be Nice and FIRM.... if you freak they will blow you off. I think they will take care of it, they really have to to keep a customer satisfied.
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Old 02-28-2010, 07:28 PM   #6
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Doubt they will do anything for you. By law if the car is registered in the sate that has a front plate they have to put it on.
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Old 02-28-2010, 07:33 PM   #7
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Doubt they will do anything for you. By law if the car is registered in the sate that has a front plate they have to put it on.
actually there is no such law...they are liable, that if its not on, and i get a ticket i could get mad at them and then force them to pay for my ticket, because there is an issue of me not knowing that a front plate needs to be on the car.

But if a customer makes a request and its written in paper that a customer made such a request then they are not liable anymore. and when i discussed it with them they wrote it all down.
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Old 02-28-2010, 07:34 PM   #8
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Doubt they will do anything for you. By law if the car is registered in the sate that has a front plate they have to put it on.
Really. My dealer did as I asked.
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Old 02-28-2010, 07:36 PM   #9
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Really. My dealer did as I asked.
once you make the request, they are not liable anymore, so there is no reason to not follow the request.
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Old 02-28-2010, 07:55 PM   #10
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I would think contacting GM wouldn't do any good. The dealerships would be the ones responsible for this mistake. Give them a chance to make it good. I can definitely understand your anger, made sure to ask my dealership several times before final order went through that front plate not be installed. My state does not require a front plate though. Good Luck.
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Old 02-28-2010, 08:07 PM   #11
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Sorry to hear about this. Just be polite and ask them what they intend to do to rectify the situation. Put the ball in their court. My dealer knew not to even think about putting one on the front. Scotty had it in the trunk where it will stay.
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Old 03-01-2010, 08:20 PM   #12
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put you hand in your grundle for like a an hour then when you see him, give him a sweet sweaty grundle handshake and put your arm arpound him.
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Old 03-01-2010, 08:58 PM   #13
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If they won't do anything for you check this out:
www.bumperplugs.com

great product, got them for my charger.
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Old 03-01-2010, 11:19 PM   #14
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Doubt they will do anything for you. By law if the car is registered in the sate that has a front plate they have to put it on.
RI law you need a front plate. My dealer " Hey your plate is in the trunk. We know most Camaro owners don't want it installed. Let us know if you do." Hurd Chevrolet is great!
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Old 03-02-2010, 02:58 AM   #15
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RI law you need a front plate. My dealer " Hey your plate is in the trunk. We know most Camaro owners don't want it installed. Let us know if you do." Hurd Chevrolet is great!
Same here when I got mine... No plate, its in trunk. So i mounted mine upside down with toggle bolts and no holes drilled.
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Old 03-02-2010, 03:52 AM   #16
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you have to be diplomatic with this! don't take an action when you are in a state of madness!! take it easy take few days then go and speak to the manager there and explain your disappointment! Sure this will help...

Show us the pictures before and after would u!!!!
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Old 03-02-2010, 08:14 AM   #17
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put you hand in your grundle for like a an hour then when you see him, give him a sweet sweaty grundle handshake and put your arm arpound him.
Seriously ? :(

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Old 03-02-2010, 11:55 AM   #18
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New Jersey State Law

In the state of NJ statute 39:3-33 requires license plates on the front of every vehicle registered. Schumacher Chevrolet was following the law. In the long run you will be saving money because the tickets will mount up. At around $50 a pop it is going to get expensive so they did you a favor

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Old 03-02-2010, 01:16 PM   #19
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Originally Posted by alexice1421 View Post
They should def get me a new bumper and its needs to be painted as well...i don't want to pay for any of that.

Your right I almost didn't take delivery and i guess thats where he decided to lie to me.
You may be able to get the painted plastic hole plugs and keep the factory painted bumper, or the body shops do a real good job of blending and clear coating small area's.
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Old 03-02-2010, 01:40 PM   #20
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That dealership has a pretty good reputation. Be calm and relaxed and ask them what your options are. Emphasize that they were wrong and you shouldn't be held responsible for this. I've been there and met the folks there. I think they'll work with you man. Just be calm.
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Old 03-02-2010, 01:53 PM   #21
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In the state of NJ statute 39:3-33 requires license plates on the front of every vehicle registered. Schumacher Chevrolet was following the law. In the long run you will be saving money because the tickets will mount up. At around $50 a pop it is going to get expensive so they did you a favor

Retired NJ Police Officer
You are absolutely correct...the law states that every vehicle has to have a front license plate...but the law doesn't state that the dealership selling someone a car must put a plate on their car
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Old 03-02-2010, 01:58 PM   #22
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OK, so i talked with them today about the whole situation...and they are willing to do everything they can to fix the error that occurred on the car.

Unfortunately after having a nice discussion with my father...even tho i'm older he still gives out some good advise lol...he told me that i shouldn't do anything about it, that i might jinx myslef and ill start getting massive tickets lol

basically don't tempt faith...its on there for a reason and just let it stay on there. Instead schumacher chevy offered me my first service for free...so i willingly take back anything negative I said about them...and it shows that are a reputable Chevy dealer and are giving GM a good name
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Old 03-02-2010, 02:04 PM   #23
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Can I ask a stupid question? What is the big deal about the front plate? Just asking
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Old 03-02-2010, 02:10 PM   #24
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Can I ask a stupid question? What is the big deal about the front plate? Just asking
It is sort of an eye-sore and it takes away from the Camaro's beautiful lines. To the OP, unless you can handle paying $50.00+ tickets here in NJ every time you get pulled over, I would listen to your father man and leave the front license plate holder attached. Take all the precautions you can!!
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Old 03-02-2010, 02:13 PM   #25
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Originally Posted by alexice1421 View Post


I asked the general sales manager to not have the front license plate put on when i was ordering my car!! So when the car was coming in they were not suppose to put the plate on.

So when I went to see the car it had the front license plate on the car. He then proceeded to tell me that its mounted in from the bottom part of the bumper in the grille and that the holes will not be on the bumper, if i wanted to remove the plate.

So in believing him, I said ok, since i can take it on and off with out any damage to the front bumper then it might as well stay on for now.

So earlier today I start taking off my plate to see if there really are any holes on the bumper....and there were 4 rivets!!!!:mad 0260:

WTF...y would lie bout that, soooo it turns out the dealership had completely lied to me. I don't know what to do, I'm definitely calling them tomorrow and request to talk to the general manager. I dunno if I could contact GM if I have any rights in this matter, because I bought the car its not like I could take it back !?!?!

I'm just venting...I wanted to put this up so we could put Schumacher Chevrolet in Little Falls, NJ on the dealerships to stay away from list!

Call GM customer relations!
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