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Old 03-22-2010, 10:28 AM   #1
chozn4service
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Do not buy from Adaptive Performance Automotive

First of all I would like to preface this post by saying that where there have been several that have had success with AdaptivePerformance, I for one was not one of them and there was another member of this forum who goes by the username of "Seddon" had the same problem as I did.

AdaptivePerformance came to the forum with a wiring harness that would allow C5 owners with DRL's to be able to have the Halo's on in conjunction with the DRL's. Nice feature and one that I had wished I had on my car. They ended up asking for a few testers and those at the onset got the harness but it had the wrong pin plug on it. Soon they got the correct plug and sent those out for a few testers and all was well. Orders were being taking for this harness at a cost of $38.00.

Complaints started to mount as many ordered from AdaptivePerformance and wondered when they were getting their part. The delivery seemed to take a while but I was in no particular hurry to order at that point but eventually did on Feb. 24th and thought I'd have it within 7 to 10 days. I contacted them to see when the produce would come and got no response. Finally, around March 4th I got an email stating the item was on it's way and I got it the following week. I waited a week to install it and guess what, the harness did what it was suppose to do however my passenger side Halo became inoperative. When I removed Adaptive's harness all would work fine but after 5 more installs I got the same results as did Seddon.

I sent approximately 6 emails and the same in PM's to Adaptive of the problem asking how can we correct this issue and guess what, no freakin' response! Seddon contacted me for help and since our conversations off the board to keep things in good spirits with Adaptive, they contacted him and told him to send his back for replacement. Dah, this the same thing I asked for and they refuse to speak to me. Since AdaptivePerformance doesn't seem to have the courtesy or professional business practice of working with customers who aren't satisfied with their product, I felt it was imperative for me to make this post to save the heartache, pain and loss of hard earned money to other Club members.

It's really a shame that one member has to go through this with AdaptivePerformance.
Being a LEO with the Indiana State Police for 30yrs as of tomorrow, my next move is to contact the Attorney General's office here in Indy and file a complaint with the Consumer Protection Division as well as the BBB on the less than favorable practices of AdaptivePerformance. I have no problem with putting someone like AdaptivePerformance on blast if that's what AdaptivePerformance wants and by their actions, I say that they do.

So in close I leave you with these words: caveat emptor Caveat emptor There is a company lurking around named AdaptivePerformance
that has screwed me and at least another member which they have said to him, they'll make it right but nothing to me as of this post.
So on blast is AdaptivePerformance until I've been restored. I'll post something everyday if I have to until I have been restored where I should be in this situation, either a complete refund or a working harness for my car.

DID I MENTION THE COMPANY THAT IS OPERATING LIKE A FLY-BY-NIGHT OPERATION IS AdaptivePerformance

Here is another post from one of our members about issues http://www.camaro5.com/forums/showth...light=adaptive

Which leads to issues the Corvette Forum is having and mentioned in post number #4


Here is this guys info:

Records show the seller name as:

Patrick Marlow
16965 W Central St
Surprise, AZ 85388

Adaptive Performance
Surprise, AZ
623/214-4995; Contact: Patrick Marlow

Last edited by chozn4service; 03-22-2010 at 04:58 PM.
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Old 03-22-2010, 10:41 AM   #2
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sorry to hear of your problem.hope it works out.thanks for the info.
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Old 03-22-2010, 11:23 AM   #3
chozn4service
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sorry to hear of your problem.hope it works out.thanks for the info.

Thanks, I really appreciate that which is more than what I've gotten from
ADAPTIVE PERFORMANCE!

Just seems like people these days have no sense of core values or any sort of moral fiber within their being these days.
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Old 03-22-2010, 12:05 PM   #4
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I have a paypal dispute filled for the Skip shift eliminator I never received.
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Old 03-23-2010, 04:43 AM   #5
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Unfortunately every forum out there has it's dead beat scumbag venders...Thats why I try and deal with venders where I live or in my state of residents...beacause if I have a problem I go there and take care of business!!...But overall, most venders are honest hard working people trying there best to make our hobby a better place. Good luck to all, trying to get issues settled...:(
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Old 03-23-2010, 09:44 AM   #6
jmelchio
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Same here

Paypal dispute filed. Same story. No feedback, no email responses. Definitely not worth the effort.

Quote:
Originally Posted by Zeroto60 View Post
I have a paypal dispute filled for the Skip shift eliminator I never received.
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I drive way too fast to worry about my cholesterol.
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Old 03-23-2010, 11:19 AM   #7
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Just got a reply on my paypal claim. (filed on the 17th) they've sent me a USPS tracking number.

I'll update when/if it arrives. I'm kind of afraid of it now though.
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Old 03-23-2010, 12:18 PM   #8
jmelchio
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All feedback on the parts is positive, it's actually getting them that causes the problems. I need to check my paypal claim.
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I drive way too fast to worry about my cholesterol.
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Old 03-23-2010, 01:50 PM   #9
jmelchio
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Just checked Paypal, and I have a tracking number now also. The vendor must not even read messages. I requested a refund. I don't want the part any longer. I ordered one from another vendor.
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1SS/RS Silver with Black Rally Stripes.
35% Tint
Roto-Fab CAI
SLP Loudmouth II Axleback
Hurst Shifter
R1Concepts Slotted Rotors
Hawk Ceramic Brakepads


I drive way too fast to worry about my cholesterol.
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Old 03-23-2010, 04:40 PM   #10
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i have filed a claim as well.
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Old 03-25-2010, 08:17 PM   #11
jmelchio
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My Skip-Shift adapter showed up today. Still no contact from vendor, but at least the part showed up. Looks good.
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1SS/RS Silver with Black Rally Stripes.
35% Tint
Roto-Fab CAI
SLP Loudmouth II Axleback
Hurst Shifter
R1Concepts Slotted Rotors
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I drive way too fast to worry about my cholesterol.
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Old 03-25-2010, 10:09 PM   #12
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Ibelieve ya could have refused delivery if reordered elsewhere..or can return it..Paypal sucks.. but as a buyer..its a blessing

Rick
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Old 03-25-2010, 10:16 PM   #13
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Quote:
Originally Posted by jmelchio View Post
My Skip-Shift adapter showed up today. Still no contact from vendor, but at least the part showed up. Looks good.
Mine showed up today as well.
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Old 03-25-2010, 10:34 PM   #14
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Why doesn't this forum Suspend Adaptive?? Alot of complaints with no communication from them.. I too filed a paypal complaint, they never responded to me, but sent paypal shipping info and I received the harness a few days later. I guess they don't ship shit out unless you file a claim with paypal...
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