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Old 12-31-2011, 01:09 PM   #276
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Quote:
Originally Posted by Dakota Kid View Post
I have a 2010 SS, purchased in August 2009. Washed every single week,by hand, waxed four times per year, by hand. Front facisia has countless chips, along with both rear panels. I even installed mud flaps after owning the car for three months. This issue is most disappointing.

My 13 year old Ford F-150 with 150,000 miles has far better paint and very few paint chips.

I am otherwise reasonably happy with the car, but would I buy it again? Maybe. For 36k I had hoped for more.
This proves my point... we didnt have the EPA regulations 13 years ago that there are today. Welcome to water based paints. By the way this is common with ever vehicle manufacturer... not just GM.

Last edited by htp autoworks; 12-31-2011 at 01:25 PM.
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Old 01-01-2012, 01:47 PM   #277
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I have a 2011 Rally Yellow Vert with a paint chip on my door. My wife thought she noticed a bubble and touched it. It popped off in her hand. I still have the chip in a bag to take to the dealer. The car has about 1100 miles on it. So is there a recall on this?

First time posting on here and it's taking a time to read thru everything.
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Old 03-06-2012, 07:33 PM   #278
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The dealer was selling me paint sealer for $200. Anyone have this, and was it worth it?
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Old 03-06-2012, 10:48 PM   #279
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The dealer was selling me paint sealer for $200. Anyone have this, and was it worth it?
It's basically just a wax/polish that they call sealer. You can pick up a bottle of your favorite sealer for probly around $20 so I would pass.
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Old 03-09-2012, 01:12 PM   #280
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I have a 2011 Camaro 2SS that I purchased new in Nov. 2011. After 2500 miles of normal driving conditions the paint along the sides, gills, and wheel wells was horribly chipped and totally missing in some areas. Fortunately the dealership where I purchased the vehicle is going to touch up (with a big brush, I imagine) the paint and install a clear shield product made by 3M, gratis. I called them today to see about splash guards/quarter flares, which I would pay for. GM's official response to the dealership, and me, through the district after-sales manager, was for me to file a claim with my insurance company and have them pay to repaint the car. Really? Every 2500 miles? I'm grateful that the dealership is helping me out. GM should be embarrassed.
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Old 03-10-2012, 11:57 AM   #281
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I have a 2011 Camaro 2SS that I purchased new in Nov. 2011. After 2500 miles of normal driving conditions the paint along the sides, gills, and wheel wells was horribly chipped and totally missing in some areas. Fortunately the dealership where I purchased the vehicle is going to touch up (with a big brush, I imagine) the paint and install a clear shield product made by 3M, gratis. I called them today to see about splash guards/quarter flares, which I would pay for. GM's official response to the dealership, and me, through the district after-sales manager, was for me to file a claim with my insurance company and have them pay to repaint the car. Really? Every 2500 miles? I'm grateful that the dealership is helping me out. GM should be embarrassed.
Make the dealer repaint the whole car then install 3m Paint Protection Film for free under the warranty. Why should your insurance company pay for GM's poor paint job. You should not have to settle for a touched up paint job on a car you paid close to $40,000 for. If they jerk you around, call GM Customer Service and tell the dealer that is your official response. The number to call is 1-800-222-1020. Ask to be transferred to a call center in the USA. Insist on being transferred and refuse to talk about your problem until transferred. I bought my car a year ago and had several chips in less than 200 miles. Since I only had a couple chips the dealer was no help. Based on what I read here, I got splash guards and spent $1100 for full 3m protection. It was well worth it as I have not had any chips since. Make sure the dealer covers the gill area behind the doors with film. I had this piece custom cut since it was not included. Also make sure they don't cover your stripes if you have them. It will make them glossy where they are covered. From a few feet away you can't even tell there is anything on the car and you can wax right over it.
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Old 03-10-2012, 02:42 PM   #282
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My body shop guy said it has less to do with the paint job and more to do with the design of the car. The front end is almost completely vertical so road debris has no chance of bouncing off. He said there are numerous examples of othger cars with great paintjobs but the design causes chipping.
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Old 03-27-2012, 10:47 AM   #283
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Paint Chipping

I have a 2012. I started to get chips near the gills on both sides within the first 1100 miles. Dealer said it was a combination of the wide front tires and the design of the car. They told me the only way to stop it was not to drive on roads that weren't cleaned! GM called and told me basically the same thing! Guess better park it as I can't find many good roads in N.E. Pa. Maybe GM should put on the window sticker that Camaro's can't be driven in anything other than perfect weather and road conditions. I bet that would sell alot of cars!! GM is supposed to call me back Friday to see if they can find a solution. They are thinking of some kind of mud flap! Don't know what type but have my doubts about the look of that. Some ideas I saw on here sound like they might work.
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Old 03-27-2012, 01:55 PM   #284
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I'm sorry to hear about your paint neal. Could you send me your case number so I can make sure you're getting taken care of properly? Thank you.

Jeff Morris, Chevrolet Customer Service
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Old 05-16-2012, 12:20 PM   #285
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having same issues

have a 2010 camaro blue and it looks like someone loaded a shot gun with rock salt and shot it in front of the rear tires.. I work at a dealership and still I am told there are no one else having these problems
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Old 08-20-2012, 08:41 AM   #286
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Paint Chip problems

I also have issues with paint chips....to many to count really. I bought Lankga paint chip repair and it works well but I still don't believe this should be happening to the car like this. My local dealer told me that it was above his pay grade to discuss with me.
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Old 08-23-2012, 10:44 AM   #287
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I also have issues with paint chips....to many to count really. I bought Lankga paint chip repair and it works well but I still don't believe this should be happening to the car like this. My local dealer told me that it was above his pay grade to discuss with me.
I apologize for the dissatisfaction you are having with the paint! If you could please send me your first and last name, address, phone number, VIN, mileage and involved dealership; I would be more than happy to check this out for you!

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Old 08-23-2012, 10:46 AM   #288
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I started to get so irritated with the paint issues on my camaro. Gills were a mess....random chips here and there. Poor paint. Not just camaros though....look at the 2011 and 2012 dodges (rams/chargers/etc...).....they are having crazy issues as well. It is the new regulations unfortunately.....
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Old 08-30-2012, 11:23 AM   #289
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So I just got done washing my car last night and I noticed paint flaking around the edge of my spoiler. I also have a few chips around my side gills but I assume that's to be expected. I'm definitely taking it to the dealership but I don't know how to approach it, every time I've gone in there they've treated me like a piece of crap just because I'm a young kid with a nice car. I'll post a pic when I can.
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Old 11-04-2012, 08:22 PM   #290
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I have noticed a few abnormal chips. One on the roof which i suppose could have been caused by something other than a manufacturers defect. However, i noticed large chips in the tiny gaps between the rear spoiler and the left and right edges of the trunklid. There's no way two chips occurred in the exact same, difficult to reach, area on opposite sides of the car. Grrrr:-(
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Old 11-04-2012, 08:23 PM   #291
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Originally Posted by Chevrolet Customer Svc View Post
I apologize for the dissatisfaction you are having with the paint! If you could please send me your first and last name, address, phone number, VIN, mileage and involved dealership; I would be more than happy to check this out for you!

Brandon
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Is this a scam?
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Old 11-04-2012, 09:03 PM   #292
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Car judge told me to get a Crayola crayon that matches my paint color and continuously apply????????

Was suggested to stay away from touch up paint... does that sound right??
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Old 11-05-2012, 03:51 PM   #293
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my dealership basically laughed when brought our car in for the paint problem. they told me the chips were there when i bought it but they put something on it so you couldnt really see it....untill the first car wash....the entire front bumper and gill area are covered in specks. bu i got the bumper painted when someone backed into m. they used extra clear coat an i have not had any more rock chips in it. but i am hinking about getting DRcolorchip.com repair kit for that. its not perfect but might make it look better than it is
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Old 11-05-2012, 04:51 PM   #294
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my side gills and bumper had too many chips to count. when i took it to the dealer they said it was normal, however i had discovered paint missing around both headlights and cracking under the rear spoiler. they covered the trunk lid and rear spoiler. I paid 500 to have the quarters blended. since then i've had 1 chip. kinda odd if this is not an issue with the factory paint. I drove Nova Scotia,Canada. to Indy and back. still only the one chip ????
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Old 11-06-2012, 08:50 AM   #295
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Is this a scam?
We are definitely not a scam. We act as a liaison between customers and their dealerships. Are you currently having a vehicle concern?

Brandon
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Old 11-18-2012, 09:26 AM   #296
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We are definitely not a scam. We act as a liaison between customers and their dealerships. Are you currently having a vehicle concern?

Brandon
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I apologize for my suspicions, i guess i was shocked by the good customer service. I sent you a pm.
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Old 11-19-2012, 11:05 AM   #297
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I guess I'm just lucky. After over 3 years and 24,000 mostly interstate travel
including So Florida, Valdosta Ga, Canada Homecoming and Indy this summer,
I still don't have any chips anywhere (except the windshield) on my SW SS
built 8/4/09 #132351.
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Old 04-26-2013, 10:52 AM   #298
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2013 Camaro with 9,200 Miles chipped like crazy behind the doors

I have a new 2013 Camaro, Crystal Red. It is badly chipped behind the doors where the body flares out. It has never been on gravel, it is in the garage ever night, it never goes out in the rain. It only has 9,200 miles on it. I thought it was a car wash at first, but then we looked at it and its chipping. Dealer tried to buff it out, and it would not come out. I have opened a case with Chevy to try to fix it. I dont know what to do. I love my car and it was very expensive. :-(
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Old 05-21-2013, 04:05 PM   #299
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Paint Issues

I own a Red 2010 Camaro SS that I purchased around last April. I am not worried about the small paint chips because I expect this to happen and take care this issue myself. The problem that I am having is the paint on my driver side rear fender directly by the wheel has hair lined fractured and is slowly peeling away. First off I purchased the Paint Protector not so much for the product they say they put on your vehicle to keep your paint all sparkling but the warranty for acid rain and bird droppings as I hear that is GM/Dealers excuse for not covering the paint peeling problem. I am still in the beginning stages of this process and came back from a chevy dealership near me and they said bring it back after the holiday on Monday and they will send it off to a body shop. They said nothing about if it's going to cost me anything or not but the GM rep said he was going to investigate it and make some phone calls to the dealership that I purchased it from to see who is going to pay up for the defect. Also I am wondering if I don't get anywhere and at the end they tell my I am SOL, does anyone know of a lawsuit that is pending or is starting up for this problem?
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Old 07-09-2013, 08:02 PM   #300
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First - CMBT, good luck with your Xzillon claim. That is a sham. Perhaps they'll consider it acid rain wear though. I've learned my lesson.

Second - I'm chiming in here to add to the "pain problem" list. I've owned 5 new vehicles over the last 15 years not including my camaro. Some of them owned to 100K miles(long commute to work) and NEVER had any paint problems like I'm having with the Camaro. I have roughly 34K on a 2011 Black SS and there are a multitude of pinhole like chips all over the place in addition to a few larger chips that showed no sign of damage. I can see down to the primer.

Unless the new EPA regulations happened in 2010, I doubt that is the cause. The experience I had with paint and prior new vehicles starting in 1998 up to 2010 was nothing short of stellar.

To really top it off, my wife and I bought into the scam known as Xzillon from the dealer. "It will protect the car's paint and protect it from dents and dings" we were told. Then "if you do get dents, dings, or have paint chips/scratches/problems Xzillon will repair it for free. All you have to do is submit a claim". So I submitted a claim for a few chips, two dents with paint transfer/chips, and a scratch. I receive an automated form back saying none of it is covered.

Turns out, Xzillon only offers paintless dent removal on dents that show no paint damage at all (including paint transfer), are only between some absurd size criteria, and don't occur in a body crease. Essentially, they only repair dents that happen in ways/places that occur most commonly. Nice! $1200 down the drain because we trusted what a Chevy salesperson was saying. Should've known better.

Although I love my car, I don't think I would ever buy from GM again at this point unless they can somehow fix what should've been fixed by the scam of a product we were sold. Would've been better off spending several hundred dollars on the 3M clear paint protection - but we were never offered that and I suspect it's because the profit margins are lower.
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