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Old 03-30-2010, 09:00 PM   #1
ChuckBuSSter
 
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Question PDIM Problem?

I did a search and didn't see anybody with this problem.

I just bought a 4GB PNY FLASH drive. I dumped a few hundred MP3s on it plug it into the USB port on the car and everything worked great. The next day I pulled the FLASH drive and dumped a few hundred more songs on the drive. When I plugged it in I got the message ""no supported data was found". I pulled the drive and plugged it in again and got same message.

I plugged the drive into my computer and noticed that a few of the files were M4A files (Itunes). I went through and deleted all of these and tried it again in the car. It still didn't work.

I deleted all but one file and tried it again. This time it came up with the same message for a few seconds and then showed the USB logo and played about 1 second of the song and then switched to the FM radio.

I tried this a few more times with the same results and once while it was playing the song for 1 second I rotated the MENU/SELECT knob and the display changed to the song title and it continued to play. I was able to repeat this behavior a few more times.

I tried this on another USB FLASH drive from another manufacturer and it did the same thing. The first time I plug a new drive in it works like its suppose to. If I pull it out and plug it back in, it doesn't work. If there aren't too many files on it I can rotate the MENU/SELECT knob and sometimes I can get it to work.

I tried plugging in a third drive loaded with about 800 songs. I plugged it in and it works. I'm afaid to pull it out because I'm certain it won't work when I plug it back in.

To me this looks like a software problem but generally software doesn't break. If this is a software problem, anybody with the same version of software is likely having this same problem.

I'm ready to take it to the dealer but I'm not real confident in their ability to troubleshoot this type of problem. Has anybody else had this broblem?
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Old 03-30-2010, 09:22 PM   #2
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If I remember right I think it said it wouldn't recognize any thing over 2500 songs or something like that. You didn"t have anything like that did you?
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Old 03-30-2010, 10:37 PM   #3
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My whole bluetooth, USB, Aux input (pdim) has totaly quit twice on me in less than a month. When it works I've had no problems. However, it has to work first.
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Old 03-30-2010, 11:06 PM   #4
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Quote:
Originally Posted by ChuckBuSSter View Post
I did a search and didn't see anybody with this problem.

I just bought a 4GB PNY FLASH drive. I dumped a few hundred MP3s on it plug it into the USB port on the car and everything worked great. The next day I pulled the FLASH drive and dumped a few hundred more songs on the drive. When I plugged it in I got the message ""no supported data was found". I pulled the drive and plugged it in again and got same message.

I plugged the drive into my computer and noticed that a few of the files were M4A files (Itunes). I went through and deleted all of these and tried it again in the car. It still didn't work.

I deleted all but one file and tried it again. This time it came up with the same message for a few seconds and then showed the USB logo and played about 1 second of the song and then switched to the FM radio.

I tried this a few more times with the same results and once while it was playing the song for 1 second I rotated the MENU/SELECT knob and the display changed to the song title and it continued to play. I was able to repeat this behavior a few more times.

I tried this on another USB FLASH drive from another manufacturer and it did the same thing. The first time I plug a new drive in it works like its suppose to. If I pull it out and plug it back in, it doesn't work. If there aren't too many files on it I can rotate the MENU/SELECT knob and sometimes I can get it to work.

I tried plugging in a third drive loaded with about 800 songs. I plugged it in and it works. I'm afaid to pull it out because I'm certain it won't work when I plug it back in.

To me this looks like a software problem but generally software doesn't break. If this is a software problem, anybody with the same version of software is likely having this same problem.

I'm ready to take it to the dealer but I'm not real confident in their ability to troubleshoot this type of problem. Has anybody else had this broblem?
I had a strange problem also when I removed the drive and added some more songs - it would play, but the display showed the wrong song and never would change. I hit the select button to get to the USB Menu. There was a "play all songs" selection (or something like that) - I selected it, and all was well. It was like it got confused when the USB stick that it had indexed before and then reindexed after the new set of songs I added (actually, I wiped it and re added all the songs) - the "play all songs" seemed to tell it to reset itself. Don't know if it will help, but give it a try.
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Old 03-31-2010, 05:39 AM   #5
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Quote:
Originally Posted by Baldman View Post
If I remember right I think it said it wouldn't recognize any thing over 2500 songs or something like that. You didn"t have anything like that did you?
It always does this no matter how many songs. The 4GB FLASH Drive did this with 1 song. If I had a lot of songs I could never get it play on supsequent tries.
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Old 03-31-2010, 09:28 AM   #6
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Sounds like you need to disconnect the battery. This is just like any other computer out there. I'm sure the USB port just needs a reset and this is the simplest way to try.

Disconnect the battery for about 5 minutes, hook it up, go through to make sure your windows index correct, then attempt to plug in your usb drive.

I haven't had this problem, but I work with so many different types of computer systems for the Army, that this seems to work 80% of the time.
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Old 03-31-2010, 10:16 AM   #7
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I'm curious, what version of the software do you have loaded? To check, press and hold the menu/select button until the display pops up the version information...
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Old 03-31-2010, 10:34 AM   #8
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Quote:
Originally Posted by ChuckBuSSter View Post
To me this looks like a software problem but generally software doesn't break.
Software engineer here, and this makes me
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Old 03-31-2010, 10:48 AM   #9
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Software engineer here, and this makes me
I design ECUs for cars and understand the pain of trying to validate complex software. I might think its funny if I wasn't feeling the pain. I've already spent a few hours screwing around trying to understand the problem. This should just work.
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Old 03-31-2010, 10:54 AM   #10
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Originally Posted by CamaroSkooter View Post
I'm curious, what version of the software do you have loaded? To check, press and hold the menu/select button until the display pops up the version information...
Hardware Version: CC
Software version: CE

What's the latest? My car was built the 1st week of March this year.
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Old 03-31-2010, 10:59 AM   #11
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Quote:
Originally Posted by armysig View Post
Sounds like you need to disconnect the battery. This is just like any other computer out there. I'm sure the USB port just needs a reset and this is the simplest way to try.

Disconnect the battery for about 5 minutes, hook it up, go through to make sure your windows index correct, then attempt to plug in your usb drive.

I haven't had this problem, but I work with so many different types of computer systems for the Army, that this seems to work 80% of the time.
I'll try it this evening. I thought about pulling the fuse for the radio but it looks like its buried in the trunk.
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Old 03-31-2010, 01:44 PM   #12
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Quote:
Originally Posted by ChuckBuSSter View Post
Hardware Version: CC
Software version: CE

What's the latest? My car was built the 1st week of March this year.
You have the latest hardware and software versions
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Old 03-31-2010, 02:12 PM   #13
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hmm...maybe I don't want to have my PDIM updated
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Old 03-31-2010, 09:07 PM   #14
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I have the latest version and still have issues with my iPhone. Again, tonight, plugged my iPhone it, Radio saw it and started playing music, but when I start browsing, the info does not show up OR the wrong info shows up. Totally weird
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