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Old 03-31-2010, 02:12 PM   #1
DTM
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Thumbs down GM Parts Direct.....

So after 2 weeks of driving around with a busted headlight I finally get my holly grail of packages, guess what..... They managed to send me a right instead of left, ARE YOU KIDDING!? I'm pissed.... they have no phone number, or contact info, screw these guys
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Old 03-31-2010, 02:15 PM   #2
Revo1
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Sux dude... Just read a similar thread, hope you can reach them somehow
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Old 03-31-2010, 03:49 PM   #3
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My question is this. Why would a legitimate company not have a phone listed as contact information? There is no way in hell I'd order from gmpartsdirect.com.
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Old 03-31-2010, 05:36 PM   #4
D1BADZ
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damnnn man that sucks! and they take dayssssssssssssssssssss to ship
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Old 03-31-2010, 05:38 PM   #5
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that sux
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Old 03-31-2010, 06:49 PM   #6
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Damn that sucks bro

Flip it on ebay and order another one, i guess
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Old 03-31-2010, 07:13 PM   #7
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if you paid through Pal pal..then Pay pal should have some sort of contact number. Also worse case you can fill out that horrible Customer service form. theres also a section return request but i dont have a log in for that...


Hope that helped gl
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Old 03-31-2010, 07:20 PM   #8
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Dispute the Credit Card Charge or Paypal dispute. Either way, you will get you money back..
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Old 03-31-2010, 08:20 PM   #9
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Weird you say this, i was reading over on another forum that a guy ordered something for the interior for his 2009 silverado and they ended up sending him an air intake for an 03 silverado. WAY off.
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Old 04-01-2010, 02:54 AM   #10
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Dan- I have an email from them at my job, I think it has their phone number. Text me tomorrow (remind me to look at it).
~B
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Old 04-01-2010, 01:01 PM   #11
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Wow. No phone numbers, that's interesting...

Good luck.
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Old 04-01-2010, 01:13 PM   #12
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customerservice@gmpartsdirect.com

They claim to keep costs low, no phone support...
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