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Wheels and Tires Talk Sponsored by The Tire Rack Discuss issues related to wheels and tires

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Old 04-06-2010, 06:17 PM   #1
copper3000
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West Coast Camaro's Wheel Exchange!

Has anyone used West Coast Camaro's wheel exchange deal?
I did and got ripped off! :(
I'm wondering how many people they have pulled this scam on.
I sent them my 20" wheels in exchange and heard nothing from them after they received them. So I called them to confirm they made it. They told me yes they did but two of the wheels had a problem. One was bent and could be repaired and the other had a flat spot and wasn't repairable.
I said "Were they damaged during the shipping?", they told me "No, the boxes were in perfect condition when they arrived". So how could they be bent? I never so much as hit a hard bump in the 6000 miles I put on them while they were on my car. They said they must have been that way originally from the dealer then. Okay, I may not be a wheel expert but I figure I would have noticed if the wheels had a problem while I was driving around on them.
Sounds to me like they are scamming people to get more money.

Has anyone else done the wheel exchange with these guys? How did everything go with your experience?
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Old 04-06-2010, 06:24 PM   #2
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Sounds shady. Theres too much of this going on today.
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Old 04-06-2010, 06:27 PM   #3
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thats Bull.., i would have them send them back to me and take my business elsewhere.
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Old 04-06-2010, 06:48 PM   #4
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I agree get yours back and a refund.

Did you take pics while packing them in the boxes?
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Old 04-06-2010, 06:51 PM   #5
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I don't know. I've heard good stuff from them. They are members here. feel free to contact them on the subject.
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Old 04-06-2010, 06:57 PM   #6
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I used them a couple of years ago to swap my Avalanche wheels, had my tire shop inspect and pack the ones I sent back. A few days later they hit my credit card with an extra $98 bucks for a scratched wheel. I called, argued, told them to send me pictures. They couldn't do that because the wheels were already in the process of being stripped and prepped for chroming. Yea, I think they have a racket going...........my wheels going back were perfect!
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Old 04-06-2010, 07:01 PM   #7
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WTF ! Now days it hard to find anyone that 100% honest from service to sales of all kinds. Sorry to hear that sucks
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Old 04-06-2010, 08:49 PM   #8
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deal in peson with "local" vendors
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Old 04-07-2010, 01:14 AM   #9
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drive to cali and surprise them
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Old 04-07-2010, 01:41 AM   #10
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Sounds like you are getting hosed based on the information presented
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Old 04-07-2010, 09:43 AM   #11
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Sounds like they want you to bend over and take it!
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Old 04-07-2010, 09:55 AM   #12
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Quote:
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I don't know. I've heard good stuff from them. They are members here. feel free to contact them on the subject.
Oh believe me I had a very long talk with them about how there was no way the wheels could have been bad when they received them. The problem is I had already put the new wheels on my car and traveling to California isn't an option. Proving they didn't swap my good wheels with some bad ones they had on hand would be impossible too. All I know was I made sure they were perfect when they were shipped.
They just kept saying I may not have known the wheels had a problem. Sounds like a bunch of crap to me!
As for hearing good stuff from them, of course you would, they will always talk good about themselves. They seem to be some pretty shady members of our group.
By the way, they kept $600 of my deposit because of this.

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Sounds like you are getting hosed based on the information presented
Exactly!

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drive to cali and surprise them
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Old 04-07-2010, 10:01 AM   #13
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easiest thing to do is have them send the wheels back.. i used to leave my signature in sharpie on each wheel on the inside so if they did inspections and said there was a problem. I had them ship me my wheels back.. if there was no signature.. they were trading out someone elses wheels for mine.. When they would not send the wheels back immediately the wheel exchange got sued by my BMW dealership twice. after they received the letters from the attorneys.. we had chrome wheels "unbent" and "unscratched" free of charge.. :-/ punks! never trust a website that is a chrome shop in business for camaros only.. or a performance parts place for that matter.. the would only do verrrry little business and not enough to call themselves a performance shop... i'd be skeptical..

file a dispute on your credit card.. we will all back you and call it fraud.

its easy just tell your CC company you paid for services not rendered.. easy as that.
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Old 04-07-2010, 12:08 PM   #14
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file a dispute on your credit card.. we will all back you and call it fraud.
Hmmm...
That's a very good point! I hadn't thought of that option.
Awesome idea!

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easiest thing to do is have them send the wheels back.. i used to leave my signature in sharpie on each wheel on the inside so if they did inspections and said there was a problem. I had them ship me my wheels back.. if there was no signature.. they were trading out someone elses wheels for mine.. When they would not send the wheels back immediately the wheel exchange got sued by my BMW dealership twice. after they received the letters from the attorneys.. we had chrome wheels "unbent" and "unscratched" free of charge.. :-/ punks! never trust a website that is a chrome shop in business for camaros only.. or a performance parts place for that matter.. the would only do verrrry little business and not enough to call themselves a performance shop... i'd be skeptical..
I wish I had thought of the sharpie idea before I sent them. I'll remember that for the future though.
It's their word against mine, so neither of us could really prove the other is right. I know on my end I did everything that I was supposed to.
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Old 04-07-2010, 02:35 PM   #15
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Try calling your credit card company to dispute the charges. They'll keep the $600 depoist but they won't get paid a dime more than that.
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Old 04-07-2010, 02:42 PM   #16
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even that deposit can be refunded.. shit people receive packages from my clothing company all the time and say they "never received them" and they do.. everytime.. but we have to eat the charges...

All of the WestCoastCamaro Charges need to be filed as a fraudulent dispute charge.. you never signed anything im sure that says you understand this is a non refundable deposit... no deposit is truly "Non-Refundable" they just like to say it so people take them seriously... file it.. get your money back and tell them to pound sand.
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Old 04-07-2010, 03:32 PM   #17
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even that deposit can be refunded.. shit people receive packages from my clothing company all the time and say they "never received them" and they do.. everytime.. but we have to eat the charges...

All of the WestCoastCamaro Charges need to be filed as a fraudulent dispute charge.. you never signed anything im sure that says you understand this is a non refundable deposit... no deposit is truly "Non-Refundable" they just like to say it so people take them seriously... file it.. get your money back and tell them to pound sand.
I will, I'll file it! It sucks being messed with...
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Old 04-07-2010, 04:27 PM   #18
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Yep that is the way to go. I once sold a set of T-tops for a 78 corvette pace car on E-bay. They guy that bought them did not pay for insurance. I insured them anyway. had pictures of them boxing them up at UPS with no damage. he got them and then 4 days after signauted receipt I got a charge back saying one of the tops were cracked before shipping. I said to call UPS have them inspect the box..he wouldnt. I won the settlement with Pay pal, but he did a charge back on the credit card and got to keep my tops and the money back. Bottom line file the charge back and you will get your money back!
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Old 04-07-2010, 05:21 PM   #19
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Be sure to report them with the Better Business Bureau too, that way others who search for information on them find your postings.
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Old 04-07-2010, 05:25 PM   #20
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Thanks for all the help.

I was going to take it, not anymore. It's time to kick some azz!

I'll post the results...

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Be sure to report them with the Better Business Bureau too, that way others who search for information on them find your postings.
I will.

Update! I filed with the credit card company that it was fraud and they gave me back the money.

Thanks everyone for your inputs, you've stopped another company from ripping off a customer. Woohoo!!

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Old 04-17-2010, 11:00 AM   #21
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Be sure to contact the BBB also!

Glad you got your money back!
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Old 04-17-2010, 07:29 PM   #22
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Glad it worked out in your favor brotha' sucks when people treat their customers like dog$hit.

Ripoffreport.com is a good way to let people know what happened.
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Old 04-17-2010, 08:10 PM   #23
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What did you tell your credit card company? I have a set on the way back there now and I've already been worried.
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Old 04-18-2010, 12:02 AM   #24
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please stop double and triple posting. There is an edit button and a multi quote button...

Thanks.
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Old 04-18-2010, 01:05 PM   #25
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thanx for the info...i wont be doin business with them at all
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