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Old 06-05-2009, 12:17 PM   #1
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All orders after allocation?

Ok I don't want to start a war or anything negative, I know there are lots of complaint posts and allocation posts and r6p posts. My simple question is how are orders after initial allocation prioritized? I mean lets say every dealer in the US fills their original allocation lets says that was 15000(random number) cars, and all 15000 have been delivered or at least built, how does the next 5000 cars ordered get prioritized?

Edit just emailed my salesman to see what he had to say, because I think i might be one of the unlucky ones, i think i might be 31st in line with a 30 car allottment. I am keeping my fingers crossed to see what he says. They have been top notch to deal with so far. When I first ordered I wasn't on this site and didn't know about allottment.
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Old 06-05-2009, 12:23 PM   #2
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My guess is possibly like FIFO, first in first out, but on a different level. As each dealer enters their next order into the workbench, it probably queues up in sequence behind the dealer who last entered an order. But from there it probably processes based on whatever guidelines GM has in the building process. Could be based on model, add-ons, and the like... But what do I know, just my thoughts. I am sure there are plenty of others here that might actually have some accurate information. Sorry, just a thought...
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Old 06-05-2009, 01:29 PM   #3
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Dealer allocation orders go first...orders after allocations wait for next batch of allocations. If dealer has 10 allocations, and you are 11, your order is in queue til the dealer gets is awarded new allocations. If dealer gets no more allocations for awhile, that is how long you sit and wait or find another dealer. This is how it was explained to me anyway.
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Old 06-05-2009, 01:41 PM   #4
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What about those orders that moved beyond 1100?? Does that mean the dealer has allocation?? Or at what status code do you get stuck if your dealer doesnt have allocation??
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Old 06-05-2009, 01:49 PM   #5
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If you notice, there are guys here who have been stuck at 1100 for weeks, that is because the dealers they ordered from have used their initial allocations and are waiting for the next batch...that is pretty much a limbo situation. The order has to be accepted by GM (2000-2500) to get moving in the right direction, then starts moving along once it gets to 3000...and reaaaaalllly moving at 3400, and reeeeeeeeeeallllllly reaaaaaaaaaallly moving at 3800 when VIN is assigned....from there, it is just excitement for arrival day.
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Old 06-05-2009, 01:50 PM   #6
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i was in same boat. i am 12 from 9 alocations. dealer got extra allocations and i was pulled last week. it all matters when your dealer gets more allocations. if your dealer was alloted 30 doesnt mean he will only get 30 all that means is what he was garannted until 3rd quarter.
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Old 06-05-2009, 02:17 PM   #7
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I'm not sure but I may be in the same place as you... No worries most dealer have all their original allocations filled and accepted and are already being built and 30% of them are being delivered or already delivered... So around 2 weeks from now I think GM will be releasing new allocation batch to their dealers who still remain and the dealers who have closed have lost their allocations because they are no longer in business so I'm going to assume GM will be throwing those around as well. So two more weeks and you will start seeing a big portion on orders stuck at 1100 moving up...
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Old 06-05-2009, 02:17 PM   #8
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If you notice, there are guys here who have been stuck at 1100 for weeks, that is because the dealers they ordered from have used their initial allocations and are waiting for the next batch...that is pretty much a limbo situation. The order has to be accepted by GM (2000-2500) to get moving in the right direction, then starts moving along once it gets to 3000...and reaaaaalllly moving at 3400, and reeeeeeeeeeallllllly reaaaaaaaaaallly moving at 3800 when VIN is assigned....from there, it is just excitement for arrival day.
I'm asking cause I went 3000 on may 27th, I tried getting an update today but my salesman is out for vacation and the general manager is out for the day.

I was number 22 and they had 18 original allocation, (they have about 50 people on the waiting list.) then they were awarded more but I also moved along because there was people who wanted the Hurst short throw and others the high wing spoiler and decided to wait.

But does it mean that since Im at 3000, my dealer already put the order in with allocation and everything? or could I get stuck at 3000 because they dont have any?? Thats my main concern.
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Old 06-05-2009, 02:35 PM   #9
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3000 means you are in the system and should be pulled to be built within the month.
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Old 06-05-2009, 02:38 PM   #10
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My understanding that there is no clear start and end to that early allocation guide except 3rd quarter. Dealers are given allocation on a monthly basis. That will continue unchanged. Larger dealers will continue to receive more cars than smaller. They won't issue a new guide for the next 3 months or something but will just keep giving allocation to dealers each month. It's the same system they use for all of their cars from Cobalts to Corvettes.
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Old 06-05-2009, 02:38 PM   #11
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Originally Posted by JewelZ View Post
I'm not sure but I may be in the same place as you... No worries most dealer have all their original allocations filled and accepted and are already being built and 30% of them are being delivered or already delivered... So around 2 weeks from now I think GM will be releasing new allocation batch to their dealers who still remain and the dealers who have closed have lost their allocations because they are no longer in business so I'm going to assume GM will be throwing those around as well. So two more weeks and you will start seeing a big portion on orders stuck at 1100 moving up...
2 weeks is exactly what my dealer just told me. 18 June to be precise.
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Old 06-05-2009, 03:00 PM   #12
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My guess is possibly like FIFO, first in first out, but on a different level. As each dealer enters their next order into the workbench, it probably queues up in sequence behind the dealer who last entered an order. But from there it probably processes based on whatever guidelines GM has in the building process. Could be based on model, add-ons, and the like... But what do I know, just my thoughts. I am sure there are plenty of others here that might actually have some accurate information. Sorry, just a thought...
HAHA, the accountant comes through... I believe they use Just-In-Time inventory as the cars are not built and inventoried prior to people's orders. Therefore the orders are built in the order that production is accepted.
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Old 06-05-2009, 03:36 PM   #13
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Please -- let's not let this thing spin out of control.

A couple of answers:

If your car is past 1100-- the dealer has rec'd allocation and the car will be built.........

Not all dealers took sold orders or sold out of their allocation --however, under law, we cannot 'not' ship them their cars because they don't have sold orders -- that's unlawful.

Now -- someone wrote:

My guess is possibly like FIFO, first in first out, but on a different level. As each dealer enters their next order into the workbench, it probably queues up in sequence behind the dealer who last entered an order. But from there it probably processes based on whatever guidelines GM has in the building process. Could be based on model, add-ons, and the like... But what do I know, just my thoughts. I am sure there are plenty of others here that might actually have some accurate information. Sorry, just a thought...


No -- that's not how it works. Each dealer gets allocation and he puts priority codes on each car - first in, first out. However, there ARE occasions when a 'constraint' will force the system to bypass one car and select another AT THAT DEALERSHIP. Good example: Before we were building Cyber Gray - there were orders on hand -- but we would have to skip over Cyber Gray and select an order in another color -


We are looking - and have been looking -- since the beginning -- at R6P orders and trying to build them ASAP WITHIN ALLOCATION.

Someone said "well -yeah! -- I'm number 7 of 10 cars and I'm still at 1100!" -- and that IS true -- and this WILL happen simply because we are not to the third quarter yet........ following along with this example - let's assume the dealer above had an allocation of 10 cars -- and he put 10 R6P orders in. Let's also assume a dealer nearby ALSO had an allocation of 10 cars -- and he only took two sold orders.......we cannot just grab ALL of the first dealer's R6P orders and not build anything for the second dealer - that's unlawful and it's not equitable.....

(the equitable word gets used a LOT in court, by the way...)

So.....all things being equal - it's likely that both dealers have had, say, 5 orders pulled -- meaning that the second dealer has had three stock cars pulled -- whereas the first dealer would have had all 5 of his pulled as sold orders.

Again: Please: Pay Attention: These rules are not something GM dreamed up......every manufacturer has to allocate cars in a fair and equitable manner and they must follow an allocation plan. If they do not, they are breaking the law and criminal charges could be -- (and have been) filed.

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Old 06-05-2009, 03:53 PM   #14
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Originally Posted by fbodfather View Post
Please -- let's not let this thing spin out of control.

A couple of answers:

If your car is past 1100-- the dealer has rec'd allocation and the car will be built.........

Not all dealers took sold orders or sold out of their allocation --however, under law, we cannot 'not' ship them their cars because they don't have sold orders -- that's unlawful.

Now -- someone wrote:

My guess is possibly like FIFO, first in first out, but on a different level. As each dealer enters their next order into the workbench, it probably queues up in sequence behind the dealer who last entered an order. But from there it probably processes based on whatever guidelines GM has in the building process. Could be based on model, add-ons, and the like... But what do I know, just my thoughts. I am sure there are plenty of others here that might actually have some accurate information. Sorry, just a thought...


No -- that's not how it works. Each dealer gets allocation and he puts priority codes on each car - first in, first out. However, there ARE occasions when a 'constraint' will force the system to bypass one car and select another AT THAT DEALERSHIP. Good example: Before we were building Cyber Gray - there were orders on hand -- but we would have to skip over Cyber Gray and select an order in another color -


We are looking - and have been looking -- since the beginning -- at R6P orders and trying to build them ASAP WITHIN ALLOCATION.

Someone said "well -yeah! -- I'm number 7 of 10 cars and I'm still at 1100!" -- and that IS true -- and this WILL happen simply because we are not to the third quarter yet........ following along with this example - let's assume the dealer above had an allocation of 10 cars -- and he put 10 R6P orders in. Let's also assume a dealer nearby ALSO had an allocation of 10 cars -- and he only took two sold orders.......we cannot just grab ALL of the first dealer's R6P orders and not build anything for the second dealer - that's unlawful and it's not equitable.....

(the equitable word gets used a LOT in court, by the way...)

So.....all things being equal - it's likely that both dealers have had, say, 5 orders pulled -- meaning that the second dealer has had three stock cars pulled -- whereas the first dealer would have had all 5 of his pulled as sold orders.

Again: Please: Pay Attention: These rules are not something GM dreamed up......every manufacturer has to allocate cars in a fair and equitable manner and they must follow an allocation plan. If they do not, they are breaking the law and criminal charges could be -- (and have been) filed.

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Fbodfather,

Thanks for your explanations, these past couple days have been the best that I think this group has understood the allocation process yet.

I guess in the end we have to understand that the dealer network and the laws connected to them are what works against GM giving you your car immediately. From what I understand GM is trying to do its best within the framework of the law to get as many R6P cars out and to owners, but as well maximize profits. Since they can't sit and wait for R6P allocations to come through they need to build others.

The dealers won these legal concessions many years ago. In the end as much as all of us are screaming "we want our cars" the dealers have a bigger voice and want the same thing (except they want the cars to sell), except they have specific laws that have given them that, which kind of trump good customer service practices. GM submits a plan according to the laws, and it is accepted, so that say dealer A can't b*tch when dealer B is getting cars earlier. It comes down to the dealers as to what they want to do with their cars. Some like scotty want to do the right thing and put them in the hands of enthusiasts, some want to get every last penny from them.

But in the eyes of the law GM has to treat both of those guys equally within an outlined plan.

I totally understand, and I hope others do too. That said, I am never pre-ordering again, its just too frustrating from the consumer side no matter how much you understand how it works. Not their fault, just the way it is.
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Old 06-05-2009, 03:53 PM   #15
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Thanks again Scott,

I understand you may be "handcuffed" but you would think they would review these laws to see if they really make sense in this day and age. It's just so difficult to hear about all these dealer nightmare stories and know that you can't reward or punish a dealer through the allocation process.
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Old 06-08-2009, 07:50 AM   #16
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Thanks again Scott,

I understand you may be "handcuffed" but you would think they would review these laws to see if they really make sense in this day and age. It's just so difficult to hear about all these dealer nightmare stories and know that you can't reward or punish a dealer through the allocation process.
Hylton -- I appreciate your trying to be of help --

You write: "......but you would think they would review these laws to see if they really make sense in this day and age..."

Who is 'They?'

"They" is each state government - all 50 of them........

"They" is the federal government -- who, at the time, is a *bit busy* trying to run the country (....I know -- it's tempting to make a crack about THAT one....)

"They" haven't changed any of this -- and "They" won't -- and each time that a dealer sues us (or any other manufacturer) for "Mal-distribution" -- "They" usually rule against "us"

You also write: "......It's just so difficult to hear about all these dealer nightmare stories and know that you can't reward or punish a dealer through the allocation process..."

YA THINK?!?!


If you believe that it does not bother me that we have passionate loyal customers awaiting their Camaros, you are sadly mistaken.

Please -- stop the rhetoric -- we're trying to keep every customer happy .....even with a lot of empty desks these days due to the climate in which we find ourselves.
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Old 06-08-2009, 08:19 AM   #17
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Hylton -- I appreciate your trying to be of help --

You write: "......but you would think they would review these laws to see if they really make sense in this day and age..."

Who is 'They?'

"They" is each state government - all 50 of them........

"They" is the federal government -- who, at the time, is a *bit busy* trying to run the country (....I know -- it's tempting to make a crack about THAT one....)

"They" haven't changed any of this -- and "They" won't -- and each time that a dealer sues us (or any other manufacturer) for "Mal-distribution" -- "They" usually rule against "us"

You also write: "......It's just so difficult to hear about all these dealer nightmare stories and know that you can't reward or punish a dealer through the allocation process..."

YA THINK?!?!


If you believe that it does not bother me that we have passionate loyal customers awaiting their Camaros, you are sadly mistaken.

Please -- stop the rhetoric -- we're trying to keep every customer happy .....even with a lot of empty desks these days due to the climate in which we find ourselves.
How do you get the customer to differentiate between GM and the dealers who conduct less than ethical business practices?
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Old 06-08-2009, 08:53 AM   #18
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FBODFATHER

I appreciate the information on the allocation process, albeit 9 months late. Hindsight tells me that this should have been explained when this whole process was started, but I would dare to say that this oversight would not happen again in the very near future.

My only issue I have with GM/Dealers is this. The state of the American Auto Industry is such that it seems to me that the unethical practices that dealers are doing i.e...Market Adjustments, hi-jacking sold orders etc...should be addressed froma corporate level. If a customer ordered a car in Oct 2008 at a certain price then GM should ensure that thia is accomplished and if they do not comply then simply send them a letter, like the ones sent out about three weeks ago stating do to unethical business practices you will no longer have your contract renewed in Oct 2010 or whatever, this would get their attention, ensure customer satisfaction and keep everyone on an even plane.

I was one who was affected by the dealer closing, basically told I would not get my car even though the dealer had my money and the order was placed. the SYSTEM did not allow me any recourse. So I e-mailed everyone at GM I could Frtiz, Troy, the boatd of directors and whomever else would listen. Then it became a real simple process, 2 phone calls from a GM Manager, my car was tranferred and is being built this week.
Some consideration should have been taken in to account on this dealer closings and the effect it would have on cars people ordered, mostly small dealerships in rural towns. Ones who know what customer service is about, ones just trying to make a living.

To me it is a simple thing of communication from GM's Representative- THE DEALER, or lack there of. I have been loyal for 30 years and will continue to be loyal and I think most people on this forum are loyal to GM, we just want them to be successful. You have an awesome car and awesome products. I hope it continues for another 100 tears. Thanks
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Old 06-08-2009, 08:58 AM   #19
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Ok I don't want to start a war or anything negative, I know there are lots of complaint posts and allocation posts and r6p posts. My simple question is how are orders after initial allocation prioritized? I mean lets say every dealer in the US fills their original allocation lets says that was 15000(random number) cars, and all 15000 have been delivered or at least built, how does the next 5000 cars ordered get prioritized?

Edit just emailed my salesman to see what he had to say, because I think i might be one of the unlucky ones, i think i might be 31st in line with a 30 car allottment. I am keeping my fingers crossed to see what he says. They have been top notch to deal with so far. When I first ordered I wasn't on this site and didn't know about allottment.
i see your here in nc. where did you order from??
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Old 06-08-2009, 09:12 AM   #20
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I ordered form city chevrolet in charlotte i know a salaesman there and its pretty close to my house about 15 minutes west of me. I emailed him over the weekend to see what he can tell me. A fellow board member also ordered from there about a week after me and his salesman told him he was now 6th in line so I'm hoping at worst I'm fifth in line. About a week ago I was 1100 still which means no allocation for my spot yet, hoping they are going pretty fast from what i'm reading. They have been up front and helpful form the beggining and when i first ordered didn't know to maybe try and shop around for a quicker arrival but i am pleased with City. I did check one more dealer in driving distance steve moore on south blvd and i was not pleased at all, they were not helpful in the least bit and didn't even try to get me to order, I went to city the next day and finalized my order with them.

Edit: what about you?
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Old 06-08-2009, 09:57 AM   #21
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Hylton -- I appreciate your trying to be of help --

You write: "......but you would think they would review these laws to see if they really make sense in this day and age..."

Who is 'They?'

"They" is each state government - all 50 of them........

"They" is the federal government -- who, at the time, is a *bit busy* trying to run the country (....I know -- it's tempting to make a crack about THAT one....)

"They" haven't changed any of this -- and "They" won't -- and each time that a dealer sues us (or any other manufacturer) for "Mal-distribution" -- "They" usually rule against "us"

You also write: "......It's just so difficult to hear about all these dealer nightmare stories and know that you can't reward or punish a dealer through the allocation process..."

YA THINK?!?!


If you believe that it does not bother me that we have passionate loyal customers awaiting their Camaros, you are sadly mistaken.

Please -- stop the rhetoric -- we're trying to keep every customer happy .....even with a lot of empty desks these days due to the climate in which we find ourselves.

Shouldnt "they" look at the laws as part of the restructure? It seems like the chapter 11 is just pushing debt under the rug and GM is still being run by a bunch of people with a piece of paper saying they went to an expensive school and nothing is really being done to turn the company around. It seems to me that if they wanted to make the company better "they" would look at what is pushing loyal customers away and try to fix it ASAP. But what do I know, I am just a normal guy that has bought nothing but GM vehicles(wich there are currently 5 in my driveway, all are paid for and all are newer then 2007. That dont include all the ones I have sold.)
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Old 06-08-2009, 10:03 AM   #22
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I ordered form city chevrolet in charlotte i know a salaesman there and its pretty close to my house about 15 minutes west of me. I emailed him over the weekend to see what he can tell me. A fellow board member also ordered from there about a week after me and his salesman told him he was now 6th in line so I'm hoping at worst I'm fifth in line. About a week ago I was 1100 still which means no allocation for my spot yet, hoping they are going pretty fast from what i'm reading. They have been up front and helpful form the beggining and when i first ordered didn't know to maybe try and shop around for a quicker arrival but i am pleased with City. I did check one more dealer in driving distance steve moore on south blvd and i was not pleased at all, they were not helpful in the least bit and didn't even try to get me to order, I went to city the next day and finalized my order with them.

Edit: what about you?
gotcha!! yea i ordered a lil over 3 weeks ago from terrry labonte in greensboro. im getting ready to call and see where im at now. as of last tuesday i was still at 1100 and plan to be there for a while but you never know. but they garuanteed me a build date on or before sept. and they have been getting several in every week so im crossing my fingers. godluck!!
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Old 06-08-2009, 10:06 AM   #23
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Good luck blackedout I hope your wait is not too long. I'm not big into giant meets or car clubs but would love to get some 2010's together in an around NC once we have our cars. Once I get mine I will post in the southeast forums and see what we can do.
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Ordered Feb. 13 2009: 2SS/RS/M6/Sunroof/ Rally Yellow built 8/7 Vin# 33534, Delivered 8/26/09!
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Old 06-08-2009, 10:07 AM   #24
Iwantone2
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Drives: CGM 1SS RS
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Originally Posted by UCF w00t View Post
My understanding that there is no clear start and end to that early allocation guide except 3rd quarter. Dealers are given allocation on a monthly basis. That will continue unchanged. Larger dealers will continue to receive more cars than smaller. They won't issue a new guide for the next 3 months or something but will just keep giving allocation to dealers each month. It's the same system they use for all of their cars from Cobalts to Corvettes.
Do you mean they will get "extra" allocation or just allocation within the original guide number?
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Old 06-08-2009, 10:14 AM   #25
blackedout010
 
Drives: on order black 2010 2ss
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Originally Posted by jpsuperman81 View Post
Good luck blackedout I hope your wait is not too long. I'm not big into giant meets or car clubs but would love to get some 2010's together in an around NC once we have our cars. Once I get mine I will post in the southeast forums and see what we can do.
yea man anytime just let me know!!
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