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Old 05-13-2010, 09:20 PM   #43
Orange5thGen

 
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Here is the video they did, they worked for a few months thats it......Yep my car from Chicago.......

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Old 05-13-2010, 10:18 PM   #44
RedJewel2SS
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well that's no bueno!

i only have their LED DRLs and interior/license plate bulbs... i wasn't a fan of "cracking" open the factory light housings, that is why i never did any of that.
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Old 05-14-2010, 09:40 AM   #45
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Normally I would not bother to point out discrepancies but this is so grossly exaggerated I feel that I need to respond.

Lets look at the FACTS here.


Quote:
Originally Posted by scrboy2002@aol.com View Post
Made my purchase a month ago for the Interior LED Bulbs, and 2 15" Blue footwell light strips.

FACT: you placed your order on 4/25/10, you posted that you placed your order a "month" ago on 05/13/10 that is not a month.


Quote:
I ordered and both were in stock.

That is incorrect, even on your original invoice this is listed as shipping on 05/12

Camaro CCFL Footwell Ambient Lighting
Color Options: BLUE (Shipping 5/12)
Size: 15" 12CCFLUNIV



Quote:
5/10 i email them for a tracking number.
im told i have to be processed LAST, compared to the orders that came in over the weekend, although my order as made a month + ago.

Again, a "month +" is just flat out untrue.


Quote:
im then told (today) they wont even see processing until the 12th.
cancel the order, give me my money back.

Correct, the item was scheduled to move on the 12th, same as the day that you bought it, why would that make you think that your service was awful and prompt you to demand a refund?


Quote:
i get back my money, minus a HUGE chunk of shipping, although the led lights they sent me cost $0.50 to ship.

"HUGE chunk" we charged you $2.58 for shipping for the parts that you received, you consider $2.58 a HUGE about of money for shipping? No, you obviously don't you are just trying to make us look bad with your exaggerations.


Quote:
will never order from them again.
will just forget about footwell lighting all due to their numerous errors.

Numerous errors? The item was scheduled to ship on the 12th, they shipped on the 12th (to other customers), you would have received your order if you had not canceled it.


Quote:
the women than gives me attitude, and tells me they are going to update the 5/10 date to some new undetermined date.
Ok, that is fair but in the interest of full disclosure lets show what a pleasant and mature individual you are sir,


Quote:
Date: Tue, May 11, 2010 1:35 pm
To: tiffanie@aacstyle.com

Yeah, why the hell was i refunded only $10.00 for shipping???????
it should have been over $12.00/
get me the difference.
A BIG negative posting experience will be posted on all of the forums i use.
horrible service.
the litle bulbs they shipped me cost $0.50 to ship, so the other like $2.58 or around that, is expected as a refund.
good bye forever.


GO TO UR ON WEBSITE.
THEYVE SAID THEY ARE GOING TO SHIP THE 10TH FOR OVER A WEEK NOW MISSY.
SO DONT GIVE ME AN ATTITUDE.
please take a look at the exact pctures.


you-0
me--+1



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Old 05-14-2010, 09:51 AM   #46
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Quote:
Originally Posted by RedJewel2SS View Post
treat others the way you want to be treated.
Funny you say that, I am a HUGE believer in that statement.

When I saw this thread this morning I went to go get to the bottom of this problem. Simply by looking at this customers invoice I realized that the OP was grossly exaggerating then when I saw the derogatory and somewhat abusive manner in which he addressed members of our staff I was down right upset.
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Old 05-14-2010, 09:53 AM   #47
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customer-0
Missy-- +1
AAC--+2
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Old 05-14-2010, 10:55 AM   #48
fourmz
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OOOOH! That has to sting a little. IMO, Justin has sold me numerous items that have met my standards at a fair price with quick shipping (And I am on the other side of the country) and I will continue to do business with AAC.
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Old 05-14-2010, 11:03 AM   #49
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Get more Bees with honey than vinegar!
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Old 05-14-2010, 11:18 AM   #50
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Old 05-14-2010, 11:24 AM   #51
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Quote:
Originally Posted by AACstyle View Post
Funny you say that, I am a HUGE believer in that statement.

When I saw this thread this morning I went to go get to the bottom of this problem. Simply by looking at this customers invoice I realized that the OP was grossly exaggerating then when I saw the derogatory and somewhat abusive manner in which he addressed members of our staff I was down right upset.
I have not bought anything from AACstyle...don't think I ever will (A little over my budget)...but from the comeback and BURN I just saw...AACstyle is in the right. If my shipping date said 5/12...I wouldn't start complaining till 6/1!!!!


Keep up the good work Justin!
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Old 05-14-2010, 01:17 PM   #52
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Quote:
Originally Posted by scrboy2002@aol.com View Post
will just forget about footwell lighting all due to their numerous errors.
Sorry to say but if you forget about footwell lighting it's your loss. I ordered for AAC and had a small communication problem that was resolved by the very friendly and proffessional staff at AAC. I'm very happy with the products that I ordered. Keep up the good work Justin and staff. Thanks for a good quality product. You have another satisfied customer.
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Old 05-14-2010, 01:23 PM   #53
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Tooooooo Dayummmm funny....

Anyway Justin i will be sending paypal for the lights for my buddy denali. GREAT PRODUCT AND GREAT CUSTOMER SERVICE... Thats all I have been receiving......
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Old 05-14-2010, 01:32 PM   #54
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I'm sorry, but I had a GREAT experience with AAC and expect that when I recieve the products I ordered I will STILL be. I like to think that I am a pretty decent judge of character and I trust Andy to do right by me. AAC will continue to have my business. And Missy was pleasant with me on the phone as well.
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Old 05-15-2010, 12:06 AM   #55
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wow.....BURNNNNNN!!!!

that's great, i'll be purchasing from AAC style for sure when i get my camaro!
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Old 05-15-2010, 12:32 AM   #56
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In the words of Kelso from 70s show

BBUUURRRRNNNNNNNNNNNN!!!!

I Love AAC
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