*WORST DEALER WORK EVER!!!*look at what they did to my baby* - Page 3 - Camaro5 Chevy Camaro Forum / Camaro ZL1, SS and V6 Forums

Revo1 · 06-07-2010, 11:02 PM

THANK YOU for the heads-up... Inexusable

Fogey · 06-07-2010, 11:18 PM

nt

mikeSS · 06-07-2010, 11:43 PM

i was not expecting that lol

themossman · 06-07-2010, 11:53 PM

I would make sure that it's noted in your file at the dealership. Flexing the paint like that can cause serious spider cracks...I would check it out very, very closely (take a flashlight with you to look under the lip).

2SSmeCamaro · 06-07-2010, 11:54 PM

Quote:

Originally Posted by themossman

I would make sure that it's noted in your file at the dealership. Flexing the paint like that can cause serious spider cracks...I would check it out very, very closely (take a flashlight with you to look under the lip).

Thanks for the advice, had not thought about that.

Inferno Man · 06-08-2010, 12:25 AM

I am at a loss for words......hope it works out for you.

CloudXTC · 06-08-2010, 12:30 AM

id kinda be scared to leave my car there, id sit and watch them work on my car...

two_wheel_mayhem · 06-08-2010, 12:33 AM

What sucks is now you are gonna have to get all bent out of shape to get the situation rectified. Im sure it will ultimately need paint/bodywork and it will never be the same.

Years ago at a Dodge dealer I had to get all red faced with a torn leather wrap steering wheel issue.

The mechanic and service manager were playing the old "point the finger" at each other over it, and finally I said "I dont give a shit who did it, was not like that when I brought it in"

I was so disgusted, I let them fix the steering wheel but never went back for the additional warranty items. My horn still does not work to this day.

So they replaced the steering wheel, but it wasn't the same as the old one. When they called me for a survey I said I would never go back there and they said sorry you feel that way..blah blah blah.

Doc · 06-08-2010, 01:02 AM

Remember; you'll get a survey to let GM know what your experience was there. Keep full documentation including names of who you spoke with and include the pictures. There is something seriously wrong at that dealership. There is no way any legal and legitimate mechanic is going to not only do something like that, but then release it to the customer as if they wouldn't notice. And then to have the supervisor half/owner react without ANY surprise?? This isn't the first time he's seen something like this; he may be paying illegals to work there and paying sub-standard wages "under the table" so the county and state might suddenly get real interested in what's going on there.

AFTER you get your car back, report this to the city and county; the Better Business Bureau and of course GM. The supervisor half/owner's reaction and behavior is a big clue; something is going on there and he knows about it. Once you get your car back, NEVER GO BACK.

Kycamaross · 06-08-2010, 03:45 AM

It is probably a good thing that C5 frowns on dirty, offensive language, because I would have to rant in the style of George Carlin they didn't. To the Op: Do not settle for anything but the car to be in the same exact condition as when you brought it in. Heck for that matter maybe a little better than you brought it in. Don't lose your cool, but you make sure that these inept, unprofessional, A$$holes, understand how you feel and that you will make your oppinion heard at GM and whoever else will listen.....Good luck to you!!

prostock69 · 06-08-2010, 05:42 AM

OMG! This is unbelievable! I'm speechless

Scrapppy666 · 06-08-2010, 06:06 AM

wow that's ridiculous...

topgun1 · 06-08-2010, 06:09 AM

I'd be infuriated. Not even to call you and tell you or apologize. Unacceptable!!!

I was glad to see that some dealers are fixing the halo light issue like I have, but damn, I don't want to have an f-ed up front end!

on a side note, what did they say the problem with the light was? My dealer has never called me back after I told the customer service manager that they didn't fix my problem and that other people were having it fixed.

yzfmik · 06-08-2010, 06:18 AM

When I 1st saw the pic I thought of Billy Idol!

FenwickHockey65 · 06-08-2010, 07:15 AM

I would definitely let GM know about this...absolutely inexcusable...

ctk1 · 06-08-2010, 07:40 AM

WOW, that is freakin rediculous. Just a suggestion, but you may want to push to have the nose replaced. Im betting in the upper left corner of the grill opening that the nose is going to be screwed up from how it is twisted in the middle. Look at that area very carefully. It will most likely crease the plastic.

Scott@Bjorn3D · 06-08-2010, 07:46 AM

Yeah I am beginning to cringe anytime mine has to be serviced. It is at an independant body shop getting all the stuff fixed and the dent taken out that the dealer put in mine a couple of weeks ago.

Angrybird 12 · 06-08-2010, 07:52 AM

Quote:

Originally Posted by 2SSmeCamaro

service department closed at 530, I got there at 5, so most of them had left. I only had a chance to speak to the service rep at the counter, he was real helpful and said they would do whatever it took to fix it. What pissed me off was the jerkoff supervisor/half owner! jeez no apology and didn't even come out to see it!

When I had my Saturn Sky I had taken it in to get some work done to it, when I got it back there was a big scratch on the top of the dash. I took it back and they said they would replace the dash top. Well when I went back and got that replace then there was a big scratch on the glove compartment door, and in several places the dash trim was loose and the power port stopped working..Well after 2 more trips back for problems then created themselves they offered me any Saturn accessory they sold... So i Took the 300 Dollar car cover.. I would suggest you ask for some kind of customer satisfaction compensation...(by the way the Tech that worked on my car got fired over it...)

2SSmeCamaro · 06-08-2010, 08:21 AM

Quote:

Originally Posted by WhiteLightning

If they left your car sitting in the hot sun for any length of time with the plastic bent like that, there's a very good chance it will be permanently deformed.

.

That's my fear, I'll be picking her up today. I'll make sure to post up pictures.

wylde1 · 06-08-2010, 08:26 AM

wow.... I can't even get my head around how they even did that... I don't think I could make it look like that if that's what I set out to do

and then... the guy that looked at it when he was done just went " yep... that'll do"

unreal

Scrappy Doo · 06-08-2010, 08:27 AM

WTF.

Where has customer service gone...........

esperman · 06-08-2010, 09:05 AM

Quote:

Originally Posted by orange10s.c.

WTF !!!! That is just rediculous.

+10000000000000

stunned. i hope GM pulls their franchise out from under them. I really hope some of the GM lurkers here act on this.

Romeloc · 06-08-2010, 09:15 AM

caverman · 06-08-2010, 09:51 AM

[QUOTE=BADBOB;1959106]

OP....dude this makes me cringe to even look at. This is why my car isn't going to the dealer unless it's absolutely necessary. I'm watching to see how this turns out.

joes407 · 06-08-2010, 09:54 AM

call autonation. i had to after the courtesy body shop got overspray all over other body parts, interior and my rims when they were fixing a keyscratch. they are going to reimburse me for the rims i had to buy and they are going to re-do the nose that is all over sprayed, the hood and the rear bumper. plus a bunch of other stuff that was oversprayed as well like the bowties, taillight bezels etc is also being replaced. body shop had said it was the best they could do and they were done. auto nation sent a rep out 3 times for viewing of the issues and seem like they are going to truly fix the problems.

06-07-2010, 11:02 PM	#51
Revo1 Camaronogamous Drives: 2010/2002 Camaro SS! Join Date: Aug 2008 Location: Fresno, CA Posts: 14,688 View My Garage	THANK YOU for the heads-up... Inexusable __________________ "Tops off, tach up baby- loud and proud!" A Camaro lover from day one- 1996 3.8 V6 Camaro, to 1996 5.7 LT1 Camaro Z28, to the sold 2002 5.7 LS1 Camaro SS, and NOW, a [I]6.2 L99 VR 2SS/RS: XS Power stainless full exhaust, Airaid CAI, BMR drop springs and sways, custom tune by Cal Speed- 411rwhp

06-07-2010, 11:18 PM	#52
Fogey Drives: 2011 2SS/RS A6, IOM Join Date: May 2009 Location: West Los Angeles Posts: 1,169	It's Ridgecrest Dude nt

06-07-2010, 11:53 PM	#54
themossman Apprehensive Optimist Drives: '10 SS/RS SIM Join Date: Sep 2008 Location: JAX Posts: 1,389	I would make sure that it's noted in your file at the dealership. Flexing the paint like that can cause serious spider cracks...I would check it out very, very closely (take a flashlight with you to look under the lip). __________________ Car is for sale --->http://www.camaro5.com/forums/showthread.php?t=158486 Current Summary: Engine:Phase One-(All work by Vengeance Racing): Custom Cam, AR Headers, ported throttle body, ported intake, custom tune, dual valve springs, hardened push rods, under drive pulley, thermostat, Vararam CAI, C5R timing chain, Melling oil pump catch can, breather, MagnaFlow Sport Axle Back Suspension: Pfadt Sport Sway Bars, Pfadt drop springs Other: MGW Shifter, Custom Paint my build journal ---->http://camaro5.com/forums/showthread.php?t=30057

06-08-2010, 12:25 AM	#56
Inferno Man Drives: IOM 2SS/RS 2010 Join Date: Apr 2010 Location: Blue Crab Heaven Posts: 923	I am at a loss for words......hope it works out for you. __________________ Inferno Orange 2SS/RS 2000 4/21/2010 3000 4/28/2010 TPW 5/10/2010 3300 5/5/2010 3400 5/10/2010 3800 5/11/2010 HOME 5/28/2010!!!!!

06-08-2010, 12:30 AM	#57
CloudXTC Drives: 1LT\|RS\|SIM\|M6\|BA Stereo Join Date: Jul 2009 Location: Brampton, Ontario Posts: 1,828	id kinda be scared to leave my car there, id sit and watch them work on my car... __________________ 1LT \| RS \| M6 \| SIM \| BA Stereo 1000 - [07-23-2009] Order Made at dealer 1100 - [08-04-2009] Preliminary order accepted 2000 - [08-25-2009] Accepted by GM 3000 - [09-01-2009] Accepted by production control TPW = 10-05-2009 3300 - [09-28-2009] Scheduled for production 3400 - [10-01-2009] Broadcast - Being Built 3800 - [10-13-2009] Produced - Built- VIN 2G1xxx54917 4200 - [10-19-2009] Shipped 5000 - [10-19-2009] Delivered to the dealer 6000 - [10-20-2009] Delivered to the customer

06-07-2010, 11:43 PM	#53
mikeSS Drives: 2013 E92 M3 Join Date: Nov 2009 Location: MI Posts: 7,296	i was not expecting that lol

06-08-2010, 12:33 AM	#58
two_wheel_mayhem Would rather be riding Drives: 2012 SS LS3 Join Date: Jul 2009 Location: Indiana Posts: 1,513	What sucks is now you are gonna have to get all bent out of shape to get the situation rectified. Im sure it will ultimately need paint/bodywork and it will never be the same. Years ago at a Dodge dealer I had to get all red faced with a torn leather wrap steering wheel issue. The mechanic and service manager were playing the old "point the finger" at each other over it, and finally I said "I dont give a shit who did it, was not like that when I brought it in" I was so disgusted, I let them fix the steering wheel but never went back for the additional warranty items. My horn still does not work to this day. So they replaced the steering wheel, but it wasn't the same as the old one. When they called me for a survey I said I would never go back there and they said sorry you feel that way..blah blah blah.

06-08-2010, 01:02 AM	#59
Doc Dances With Mustangs Drives: 2010 1SS/RS MT Join Date: May 2009 Location: California Posts: 2,938 View My Garage	Remember; you'll get a survey to let GM know what your experience was there. Keep full documentation including names of who you spoke with and include the pictures. There is something seriously wrong at that dealership. There is no way any legal and legitimate mechanic is going to not only do something like that, but then release it to the customer as if they wouldn't notice. And then to have the supervisor half/owner react without ANY surprise?? This isn't the first time he's seen something like this; he may be paying illegals to work there and paying sub-standard wages "under the table" so the county and state might suddenly get real interested in what's going on there. AFTER you get your car back, report this to the city and county; the Better Business Bureau and of course GM. The supervisor half/owner's reaction and behavior is a big clue; something is going on there and he knows about it. Once you get your car back, NEVER GO BACK. __________________ Blue Angel is here!! 1SS/RS LS3 M6 IBM

06-08-2010, 03:45 AM	#60
Kycamaross RED JEWEL inthe BLUEGRASS Drives: 2010 RJT 2SS/RS, 01 S-10 Xtreme Join Date: Apr 2010 Location: Northern Kentucky Posts: 745	It is probably a good thing that C5 frowns on dirty, offensive language, because I would have to rant in the style of George Carlin they didn't. To the Op: Do not settle for anything but the car to be in the same exact condition as when you brought it in. Heck for that matter maybe a little better than you brought it in. Don't lose your cool, but you make sure that these inept, unprofessional, A$$holes, understand how you feel and that you will make your oppinion heard at GM and whoever else will listen.....Good luck to you!!

06-08-2010, 05:42 AM	#61
prostock69 Female Muscle Car Nut! Drives: 2010 RS/SS IOM Camaro Join Date: Jul 2009 Location: Mansfield, TX Posts: 1,269 View My Garage	OMG! This is unbelievable! I'm speechless __________________ 2SS/RS Inferno Orange w/ black stripes, black/orange interior, Automatic, w/ sunroof and polished aluminum wheels MODS: Borla "S" Type Exhaust, American Racing Headers 3" Longtubes, New Era Cold Air Intake, HP Tune, Custom Ground Camshaft, Professionally Ported Heads by Darin Morgan, Ported Throttle Body, 3000 Stall Converter, and 160 Degree Thermostat. http://www.rehermorrison.com/; http://www.darinmorgan.com/; http://www.neweraperformance.com/

06-08-2010, 06:06 AM	#62
Scrapppy666 Drives: 2010 2SS/RS M6 Black/Black Join Date: Apr 2009 Location: Pittsburgh, PA Posts: 1,277 View My Garage	wow that's ridiculous... __________________ Pittsburgh Automotive Photography Black on Black 2SS/RS w/ white stripes Dynomax 3" Bullet Catback, CAI Cold Air Intake

06-08-2010, 06:09 AM	#63
topgun1 Drives: 10 SIM 2SS/RS LS3 Join Date: May 2008 Location: Winston-Salem, NC Posts: 1,944 View My Garage	I'd be infuriated. Not even to call you and tell you or apologize. Unacceptable!!! I was glad to see that some dealers are fixing the halo light issue like I have, but damn, I don't want to have an f-ed up front end! on a side note, what did they say the problem with the light was? My dealer has never called me back after I told the customer service manager that they didn't fix my problem and that other people were having it fixed. __________________ 5th Gen Camaros of the Carolinas SIM, 2SS/RS LS3 5/7/11 453.9 RWHP 427.5 RWTQ VMS Stage 2.5 Comp Cams kit, Cold Air Inductions intake, ADM race scoop, DT 1 3/4" headers, Solo cats, 3" Magnaflow catback, Pypes cutouts, HP tune, H&R SuperSport springs, Eibach sways/spacers, TexasSpeed UD pulley, LSR tensioner pulley, Barton shifter, skip shift eliminator, powder-coated calipers, R1 concept rotors, StopTech pads, Granatelli wires, Lloyds mats, tint, AAC afterburner taillamps, AAC scanner/sidemarkers, SRP pedals, custom engine cover, black bowties, Ridergraphix hood spears....

06-08-2010, 06:18 AM	#64
yzfmik Drives: '10 Summit White 2LT M6 Join Date: Apr 2010 Location: Spring Hill, FL Posts: 217	When I 1st saw the pic I thought of Billy Idol! __________________ '10 Summit White 2LT M6, 5% Tint

06-08-2010, 07:15 AM	#65
FenwickHockey65 General Motors Aficionado Drives: Carbon Metallic 2003 GMC Envoy SLE Join Date: Aug 2008 Location: Columbus, OH Posts: 25,744 View My Garage	I would definitely let GM know about this...absolutely inexcusable... __________________ FenwickHockey65's GM Thread! 2013 GMC Terrain SLE 2003 GMC Envoy SLE 1998 GMC Sonoma SLS Extended Cab

06-08-2010, 07:40 AM	#66
ctk1 Camarofanatic Drives: 1969 SS, 1998 RS, 2010 VR 2SS/RS Join Date: Sep 2008 Location: Gallitzin PA Posts: 1,287	WOW, that is freakin rediculous. Just a suggestion, but you may want to push to have the nose replaced. Im betting in the upper left corner of the grill opening that the nose is going to be screwed up from how it is twisted in the middle. Look at that area very carefully. It will most likely crease the plastic.

06-08-2010, 07:46 AM	#67
Scott@Bjorn3D Drives: Kami, 2013 2SS LS3 Luvin Join Date: Oct 2008 Location: Eufaula, Alabama Posts: 5,389	Yeah I am beginning to cringe anytime mine has to be serviced. It is at an independant body shop getting all the stuff fixed and the dent taken out that the dealer put in mine a couple of weeks ago. __________________

06-08-2010, 08:26 AM	#70
wylde1 I am the Stig Drives: Black w/ IOM stripe 1SS Join Date: Jan 2010 Location: Saskatoon, SK, CAN Posts: 1,314	wow.... I can't even get my head around how they even did that... I don't think I could make it look like that if that's what I set out to do and then... the guy that looked at it when he was done just went " yep... that'll do" unreal __________________ www.myspace.com/harmfuleffects <--have a look... Camaro5 members Wylde1 (me) and Gee-off are the guitar players! Support us by viewing! ..and maybe buy an album haha 2010 Camaro - 1SS, Black w/ Orange stripes (Delivered 26/03/2010!! VIN 2G1FS1EW5A9200086)

06-08-2010, 08:27 AM	#71
Scrappy Doo Drives: Taylor Made R11 Join Date: Jul 2009 Location: W8n 4 Snow, Minnesota Posts: 4,507	WTF. Where has customer service gone...........

06-08-2010, 09:15 AM	#73
Romeloc Drives: 2010 Black 2SS RS A6 Inferno Join Date: Nov 2009 Location: Maryland Posts: 1,110	__________________ [SIGPIC][/SIGPIC]2010 Camaro Black 2SS/RS A6 Inferno Interior Polished Rims, Sunroof Born 11/19/09 mods: 20% tints Borla Atak cat-bak Roto-Fab intake amber footwell, dome, and trunk lighting(AAC) Decepticon Gas door Led Taillights (technostalgia)

06-08-2010, 09:51 AM	#74
caverman Drives: '69 SS Convertible Join Date: May 2009 Location: DFW, TX Posts: 6,314	[QUOTE=BADBOB;1959106] OP....dude this makes me cringe to even look at. This is why my car isn't going to the dealer unless it's absolutely necessary. I'm watching to see how this turns out. __________________ *-2010 Camaro* 2SS \| M6 \| VR w/White Stripes \| 1 3/4" KOOKS - 3" Magnaflow \| LPE 3.91 gears \| ADM tuned \| Halltech w/ADM Scoop \| Spohn/BMR Trailing Arm/Toe Rod \| BC Coilovers\| Pedders FE4 ZL1 swaybars \| Cradle/Diff/Radius Rod bushings \| VMax TB \| Morimoto Projectors \| MGW shifter \| Red Calipers Build Journal

06-08-2010, 09:54 AM	#75
joes407 Drives: 1- 2010 SS/RS & 1- 2012 ZL-1 Join Date: Dec 2009 Location: florida Posts: 1,055	call autonation. i had to after the courtesy body shop got overspray all over other body parts, interior and my rims when they were fixing a keyscratch. they are going to reimburse me for the rims i had to buy and they are going to re-do the nose that is all over sprayed, the hood and the rear bumper. plus a bunch of other stuff that was oversprayed as well like the bowties, taillight bezels etc is also being replaced. body shop had said it was the best they could do and they were done. auto nation sent a rep out 3 times for viewing of the issues and seem like they are going to truly fix the problems.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Tuner will VOID warranty	Stealth 2010 2SS/RS	Tuning / Diagnostics -- engine and transmission	644	07-07-2010 11:39 PM
Lets Talk About Extended Warranties for our 2010 Camaro's from the Dealership a Sec..	Black LS3	Camaro Issues / Problems \| Warranty Discussions \| TSB and Recalls	39	03-21-2010 11:38 AM
Stripe Issue...dealer wants to give me credit, should I?	lostinvt	5th Gen Camaro SS LS LT General Discussions	15	09-25-2009 11:48 AM
UPCOMING CAMARO IMPORTANT DATES	CamaroScotty	5th Gen Camaro SS LS LT General Discussions	125	01-11-2009 12:31 AM