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Old 06-12-2010, 04:54 PM   #1
matt1214
 
Drives: Camaro
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Best Dealer in Arizona

I want to order a Camaro and I am in Phoenix. Does anybody have a dealer they highly recommend? I don't want to deal with crappy dealers and salespeople.
Thanks
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Old 06-12-2010, 05:35 PM   #2
ajp
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Avoid Van Chevy on Scottsdale.

I bought from Superstition Springs in Mesa. John Scarminach was very good and the whole team kept me informed during the loooooooooooong 3 months it took from order to delivery.
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Old 06-12-2010, 06:08 PM   #3
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Get it out of state and have it delivered to a dealer in the state.
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Old 06-12-2010, 07:41 PM   #4
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I bought mine and 2 other corvettes in the past fromt the fleet manager at Chapman Chevrolet. His name is Syed and he always has made the process totally painless. None of the BS you have to go through with the retail guys.
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Old 06-12-2010, 08:00 PM   #5
Unique Auto Depot

 
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BROWN AND BROWN CHEVY ASK FOR DOUG BONAM IN FLEET DEPT
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Old 06-14-2010, 11:45 AM   #6
FrankN
 
Drives: 2011 Camaro 2SS RS
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Just placed my order last week for a 2011 2SS so have gotten to know the dealers in this region better than I'd like to!

Agree with AJP: stay far far away from Van in Scottsdale. Same goes for Midway in Phoenix and Freeway in Chandler.

It came down to Thorobred Chevrolet in Chandler and Henry Brown in Casa Grande. I ended up going with Henry Brown despite the drive and slightly higher sales tax (9.6% now, yikes!) The price was excellent and Jacob Berry has been nothing but professional.

Last edited by FrankN; 06-14-2010 at 12:55 PM.
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Old 06-14-2010, 11:51 AM   #7
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Van Chevrolet in Scottsdale can be hot or cold. I worked with Bob Mooney in Fleet Sales and he was top notch. Ordered my 1LT in Oct09, I got supplier+Pontiac Loyalty+GM Card points for a swinging deal. Before Bob, I talked briefly with a retail sales guy and that wasn't good. See Bob and I know you will get the straight scoop and I think you can get a really good deal.
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1LT IBM RS CC M6 White Rally Stripes
1000 Ordered at Dealer (11/3/09)
1100 Preliminary Order Accepted (11/17/09) NQWJG6
3000 Order Accepted by Production Control (1/7/10) TPW (2/1/10)
3400 Order Broadcast (Being built) (1/27/10)
3800 Order Produced (Built and has VIN) (2/2/10)
4000 Available to ship (2/2/10)
4200 Shipped to Dealer (2/2/10)
5000 Delivered to Dealer (2/16/10)
6000 Delivered to Customer (2/22/10)
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Old 06-14-2010, 11:56 AM   #8
ajp
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Quote:
Originally Posted by GMI'76 View Post
Van Chevrolet in Scottsdale can be hot or cold. I worked with Bob Mooney in Fleet Sales and he was top notch. Ordered my 1LT in Oct09, I got supplier+Pontiac Loyalty+GM Card points for a swinging deal. Before Bob, I talked briefly with a retail sales guy and that wasn't good. See Bob and I know you will get the straight scoop and I think you can get a really good deal.
Replied to your PM, but thought I would respond here for everyone else.

Back in July 2009 Brock@Van told me a $1500 price increase was coming and to order ASAP. Stay AWAY!!!

I was also told GFX w/paint cost was $3200.
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Old 06-16-2010, 10:56 AM   #9
matt1214
 
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What is the reason that you suggest going out of state? I will still have to pay the tax when i register, correct?
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Old 06-16-2010, 11:07 AM   #10
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Whatever you do, DO NOT go to Midway Chevy - horrible
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Old 06-16-2010, 11:17 AM   #11
ajp
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Back in June/July 2009. Superstition Springs was the only dealer offering GM supplier. Here is a breakdown of my own ranking based on my own experience from back then...

1) Superstition Springs
2) Sands Chevy - offered GM supplier at one time, but had recalled the offer when I was ready to order.
3) Autonation Arrowhead - MSRP
4) Courtesy Chevy - MSRP

5) Van Chevy - $1500 price increase coming (above thread) - Avoid
5) Chapman Chevy - Over MSRP, wouldnt say how much - avoid
5) Midway - Steve Tucker - no clue - after giving me some questionable 'facts', told me he would check with his manager, never heard from him again. - avoid

I know it is often hit or miss with dealerships, but all the sales guys take direction from management. Bad management = bad practices.
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Old 06-16-2010, 11:25 AM   #12
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I live right by Midway, and i havn't cared for them. I actually got a call from a salesman who left there and went to Van and left a message saying he was sorry about Midway calling and harassing people, and please come see him at Van. The one time i went to Van the newspaper claimed they had 9 Camaro's, and when i got there they had one that was already sold, and in the showroom. What's the deal with Van? They dishonest?
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Old 06-16-2010, 03:28 PM   #13
GearHeadPeter
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I got mine from Brown & Brown through fleet.
______________________________________________
2011 - 2LT/RS - GCO, MXO, Gray Interior
05/06/2010 - (1100) Preliminary order accepted
05/10/2010 - (2000) Order accepted by GM
05/12/2010 - (2500) Order preferenced
05/20/2010 - (3000) Order accepted by production control - TPW 06/07/2010
05/26/2010 - (3300) Order scheduled for production
06/02/2010 - (3400) Order broadcast
06/08/2010 - (3800) Order Produced VIN # 101388
06/10/2010 - (4000) Available to ship from Osh
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Old 06-27-2010, 11:00 PM   #14
FrankN
 
Drives: 2011 Camaro 2SS RS
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More on AZ dealers - Part 1

Don't mean to beat a dead horse, but to address the poster's original question, I wanted to give an update on my experience ordering a 2011 Camaro with some Arizona dealers. I will try to be as factual and objective as possible, so that you can form your own opinion and act accordingly...

After a number of inquiries, I ordered a 2011 Camaro 2SS/RS through Henry Brown Chevrolet in Casa Grande. I live in the southeast valley, and there are a number of other dealers closer. However, HB's pricing through TrueCar.com was very good ($100 below invoice). In addition, the salesman I worked with was very persistent but in a polite and professional way. So we agreed a price at several hundred under invoice with no dealer add-ons, and I made the drive down to place a deposit and order. He informed me that I should take delivery of the vehicle in 4-6 weeks.

The car sat at 1100 for almost a month. I know that this is not entirely unusual, but it is clear that certain orders will move faster or slower through the system depending on dealer allocation. Since this particular dealer is in a rather remote location, they have very little volume and therefore low allocation from GM. This order finally moved to status 2500 late this past week. Meanwhile, others on Camaro5 who ordered after me who already have a TPW date :(

Though 2011 pricing had been leaked well before my order, official GM pricing was not yet available. Until this was officially released, the dealer was reluctant to give me an exact dollar figure. Even when pricing showed up on Edmunds and then KBB, the dealer would not commit to a number. I finally received a number on paper this past week -- while the initial price off of invoice was what we agreed upon, the dealer quietly added a $799 aftermarket package that included paint protection, tint and VIN etching.

While pricing was ok (basically $500 over invoice), it was not the deal that was originally agreed upon. So I emailed my salesman late one evening, no response. Late in the afternoon of the following day, I called the dealer and am told twice that salesman was on the phone with another customer. So then I end up speaking to his internet director, Dennis Segatto.

Though I was mildly unhappy at this point, I was willing to be flexible to keep the order going and asked him to remove the paint and VIN. Even though the tint was overpriced, I was willing to pay for it as it was something I need in Arizona.

Dennis informed me that it was not possible to remove the package given the pricing he had given me. He then told me that I had to speak to a general sales manager to have the package removed. When I asked to speak to the GSM, he then told me that they could remove the add-ons, but then they'd have to increase the base sales price of the vehicle, so I'd be paying the same amount whether I'd take the aftermarket items or not. I informed him that his deal was now higher than his competitors due to the higher price, higher tax rate and slightly higher doc fee. Dennis then told me that his competitors in the Phoenix area all charge $2000+ for the same package, and his prices were more reasonable. I informed Dennis that I will definitely be purchasing a Camaro, but I'd have to reconsider doing business with his organization.

That evening, I cancelled my order with Henry Brown Chevrolet via email, phone and US mail. My salesman refunded my $1000 deposit later the next afternoon.

Last edited by FrankN; 07-05-2010 at 03:00 PM.
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