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Old 06-29-2010, 06:30 PM   #1
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JIMMY JOHNSON CHEVY / SAN DIEGO / IS IT JUST ME?

Is it just me? Has anyone else dealt with Jimmy Johnson Chevrolet in San Diego and pretty much been blown off?
The sales staff is very knowlegeable but when it comes time for them to return calls or emails it just doesn't happen.
It took 3 weeks for me to get a quote via email (I am deployed and must negotiate by email) and once I got the "quote" it was simply the MSRP printout. I asked for selling price and got nothing back.
There are a couple other San Diego dealers that actually are acting is if they want my business. I've actually got the best sales info/service from C5 forum sponsors 2,000 miles away (Becky).
It's a sad day when I may have to ship a car in becuase of poor sales service locally.
(there are 2 San Diego dealers that are providing pretty good quotes so at least there is still a chance of helping my local economy.)
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Old 06-29-2010, 07:44 PM   #2
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Or you could have one shipped
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Old 06-29-2010, 07:54 PM   #3
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Quote:
Originally Posted by 2011 2SS/RS View Post
Is it just me? Has anyone else dealt with Jimmy Johnson Chevrolet in San Diego and pretty much been blown off?
The sales staff is very knowlegeable but when it comes time for them to return calls or emails it just doesn't happen.
It took 3 weeks for me to get a quote via email (I am deployed and must negotiate by email) and once I got the "quote" it was simply the MSRP printout. I asked for selling price and got nothing back.
There are a couple other San Diego dealers that actually are acting is if they want my business. I've actually got the best sales info/service from C5 forum sponsors 2,000 miles away (Becky).
It's a sad day when I may have to ship a car in becuase of poor sales service locally.
(there are 2 San Diego dealers that are providing pretty good quotes so at least there is still a chance of helping my local economy.)
I work for Chevy and know the guy who runs Jimmie Johnson Chevrolet. He's one of my best friends and would not be pleased that his sales staff has not been taking care of you. He's making a lot of staff changes as he finds out about issues like this. PM me your contact info and I will make sure he is aware and gets you the answers you need.
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Old 06-29-2010, 07:56 PM   #4
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courtesy delivery is an option.
If I go with that I'd have it delivered to El Paso (closest Texas city to me) so I can take advantage of the low TX sales tax (compared to CA). I am legally a TX resident.
So, it's not out of the question yet.
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Old 06-29-2010, 11:07 PM   #5
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I dealt with Becky--courtesy delivery to IL. It was just as easy as buying a car locally.
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Old 06-29-2010, 11:11 PM   #6
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I also tried those guys when i was buying my camaro, and i also had some issues getting them to call me back, I was the one calling them like 2 or 3 times. and dont even get me started with emails.

Guess what? i ended up buying all the way up to Banning, Ca. I guess they where to busy selling cars
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Old 06-29-2010, 11:15 PM   #7
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I bought my Camaro at Jimmie Johnson last May, I had a good experience with them. I dealt with Tanya Charles, she was very responsive with my calls or e-mail's. Every time I called on the status of my order she would find out and call me back the same day. High praise from me.
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Old 06-30-2010, 12:16 PM   #8
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I just tried working with them and Courtesy Chevrolet over emails... both were horrible.

JJ only sent me the MSRP quote, so I said they'd have to do better than that to earn my business. So she said she "talked with her manager" and can give me $250 off MSRP. I did the math, on a 2ss/rs, that comes out to a whopping .7% discount... sweet!
The most they would go (after informing them that other places are offering $500 over invoice) is $750 over invoice, but the quote provided was for about $30 under MSRP. Either they're not paying ANY attention to what they're doing (which makes me not want to deal with them), or they're intentionally trying to rip me off (which makes me not want to deal with them).

Courtesy Chevy offered a good price, but when I asked for the actual quote, and that I was ready to come in and put money down... I got zero response. Two days later, I asked for an update and the quote... again nothing.

I finally walked into Bob Stall Chevrolet in La Mesa. Not only were they willing to match the price I was "quoted" by Courtesy, they ALMOST had it in stock for me. They already have a good number of 2011's available and ready to go, they just didn't have the exact color combo I wanted.

Not trying to steer anyone away from Becky or Scotty, I hear they're wonderful to work with! I'd highly recommend Bob Stall though if anyone is in the area.
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Old 06-30-2010, 12:20 PM   #9
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I think a call needs to made to Jimmie Johnson and let him know the service you are receiving,
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Old 07-01-2010, 12:10 AM   #10
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I will be trying Bob Stall too...
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Old 07-01-2010, 04:54 PM   #11
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Bob Stall happens to be one of the 2 that have been most helpful thus far.

I was finally contacted by J.Johnson Chevy. I'm waiting on a quote, (other than MSRP), from them now. Maybe they saw this thread?
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Old 07-01-2010, 04:59 PM   #12
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Bob Stall have always been good to me.

Contact Oswald as he is VERY good.

800 261-9087

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Old 07-03-2010, 10:27 PM   #13
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I can tell you Bob Stall Chevy has provided another fairly good quote, (I added GFX so I had to get new quote), while I am still waiting for quotes from Ron Baker, Weseloh, and Jimmie Johnson. I'm in no rush, however, it does say something about a dealership that is helpful in a timely manner. (I know most of them have C5 accounts so........)
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Old 07-04-2010, 10:50 AM   #14
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Sounds like the dealership has adopted Jimmy's personality
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Old 07-09-2010, 02:24 AM   #15
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for those of you keeping score at home...... I'm still waiting!



July 11 PM.... still waiting..........

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Old 07-15-2010, 04:52 AM   #16
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Try Quality Chevrolet in Escondido, I got mine thru them Lori would be your salesperson she was nice amd very helpful, not to mention very knowledgeable about the new camaros shes been sellin them since launch.
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Old 07-15-2010, 09:40 PM   #17
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i got mine at Bob Stall, Annette Wood has been great to me! Rosalie in service is awesome too!
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Old 07-16-2010, 12:00 AM   #18
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well, JJ chevy has contacted me twice promising a quote but nay, nothing and we're going on 3 weeks.... I know if I was selling something and some one asked me "how much" I'd be pretty quick to tell them. I'm just interested to see how close they can get to my other quotes-
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Old 07-16-2010, 12:38 AM   #19
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When I was buying my 2500 HD Diesel I called JJ Chevy and was told I would have to pay over invoice because they were the only dealership within 2000 miles (yes 2000, no 200, no 20....2000) that had the diesel 4x4 crewcabs available. Needless to say I bought it elsewhere.

...and their service department isn't much better.

When I get my vette...I'm ordering from Becky!
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Old 07-16-2010, 12:48 AM   #20
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Try Quality Chevrolet in Escondido, I got mine thru them Lori would be your salesperson she was nice amd very helpful, not to mention very knowledgeable about the new camaros shes been sellin them since launch.
SpaceLord, how did you get the plate by DMV? Very nice! Have you posted it in the personal plate formums threads?
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Old 07-16-2010, 03:24 AM   #21
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Janine Richardson from internet sales at Jimmie Johnson worked with me. she was very knowledgeable and friendly. returned my calls twice within a hour and researched the car i was after. so not everyone that works there is bad.
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Old 07-17-2010, 03:55 AM   #22
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SpaceLord, how did you get the plate by DMV? Very nice! Have you posted it in the personal plate formums threads?
Thanks man! I dont know how it got thru I was half expecting it not to, maybe someone at the DMV liked it and decieded to cut me a break. I havent posted it to the plates section yet... im a new member didnt realize they had a thread for it, thanks for the heads up. Rock on dude! <\,,/
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Old 07-29-2010, 09:02 AM   #23
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update:

July 13 I got this from Jimmie Johnson salesman:

"I will have to get a price for the heritage grill from parts,and body shop to paint the ground effects. I will get your quote put together and send it to you it wont be today."

It's July 29th and NOTHING. I guess when he said it won't be "today" he was understating it quite a bit.
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Old 07-29-2010, 04:17 PM   #24
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Now I know why I shipped three cars to SD CA

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Old 07-29-2010, 04:39 PM   #25
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I guess one thing you can say for the forum dealers, they dont have to wonder whether or not you are really interested. I guess any other dealer has to make an assessment of that when you walk in.
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