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Cosmetics and Lighting Modification Discussions External and Internal cosmetics modifications.

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Old 06-30-2010, 05:28 PM   #1
RJS21989
 
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Check out my AAC Lights

Here is a broken bulb from AAC. My inverter started smoking and the light quit. When I called andy at AAC, Who no longer works there, He said send it back and Ill get you a new one. That was June 15th. Now come to find out that they are going to send me an inverter but they may not send a bulb, cause its broken.
Picture 1: Took red lens cover off
Picture 2: Close up of broken bulb
Picture 3: The bulb fell once I heated the epoxy.
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Old 06-30-2010, 05:35 PM   #2
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did they ever work? did it smoke right away of after some time (days)?

Lupe
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Old 06-30-2010, 05:47 PM   #3
RJS21989
 
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Yes they worked for two weeks.
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Old 06-30-2010, 05:50 PM   #4
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Damn.. Andy took care of my order too... Hope the same doesn't happen to me. Did you have any issues with the seal job he did?
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Old 06-30-2010, 05:54 PM   #5
RJS21989
 
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I installed it myself. Followed the directions to the "T".
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Old 06-30-2010, 05:58 PM   #6
GSUNCSU
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I got bunches of AAC stuff, no problems yet, but I will stay tuned.
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Old 06-30-2010, 06:03 PM   #7
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I had no problem with the CFFL afterburner... heres my camaro tail lights



I love them and I would recommend them to anyone who would like to install them
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Old 06-30-2010, 06:08 PM   #8
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Don't think my MANY problems were a matter if an AAC issue, but the person working for them who was in charge of my account. Which is why I never posted anything disparaging against AAC. It's all worked out now I'm sure. I love the products AAC offers! Getting ready to complete my package with the Amber CCFL Halo's and fogs. Can't wait!
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Old 06-30-2010, 06:10 PM   #9
RJS21989
 
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Don't get me wrong, I love them too... I just can't believe that I am being put thru this. Waiting 15 days for a response. If I hadn't called today, they would have never sent me a thing.
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Old 06-30-2010, 06:14 PM   #10
GSUNCSU
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Bone, looks good, I have the CCFLs also, Pumpkin, I hear ya', I've had zero issues with AAC, RJS, hang in there, they seem to make their issues right.
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Old 06-30-2010, 06:17 PM   #11
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Quote:
Originally Posted by RJS21989 View Post
Don't get me wrong, I love them too... I just can't believe that I am being put thru this. Waiting 15 days for a response. If I hadn't called today, they would have never sent me a thing.
Believe me I understand! If I wouldn't have called I would never be receiving my footwell lighting that I had already been charged for. But it wasn't AAC's fault.. It was Andy. Jonathan and Justin are trying to contact all of Andy's accounts to correct all of his screw ups, and take on all of his accounts. Most likely they had no idea about your account and thy you were setting this up with Andy. I'm sure either Jonathan or Justin will help you out... They are trying to clean up his mess.
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Old 06-30-2010, 10:48 PM   #12
Ivan @ Southwest Speed
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Dude...AAC is stand up. Just got lost in the shuffle with the other guy leaving and all.

I made one phone call and they hooked me up righteous with my issue.

Best of luck and hope that you get it replaced/repaired asap.

Keep us posted!
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Old 07-01-2010, 08:52 AM   #13
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Quote:
Originally Posted by RJS21989 View Post
Here is a broken bulb from AAC. My inverter started smoking and the light quit. When I called andy at AAC, Who no longer works there, He said send it back and Ill get you a new one. That was June 15th. Now come to find out that they are going to send me an inverter but they may not send a bulb, cause its broken.
Picture 1: Took red lens cover off
Picture 2: Close up of broken bulb
Picture 3: The bulb fell once I heated the epoxy.

I don't think it matters who handled your issue originally. AAC will get to the bottom of the problem.

I have had no problems with AAC at all.
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Old 07-01-2010, 02:47 PM   #14
Jonathan@AACstyle.com

 
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If anyone needs help with anything please let me know and I'll be happy to help you! Thank you for your patience and I will get things straightened out for all of you! I am in the office Monday - Friday from 9am - 6pm so feel free to call, email, or PM me if you have any questions.
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Old 07-01-2010, 02:52 PM   #15
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AAC customer service is TOP NOTCH! Way to go guys!
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Old 07-01-2010, 04:03 PM   #16
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Just order a set of CCFL afterburners from a guy on here that was looking to get rid of them....already installed into a new set of lights that are being sent my way! Can't wait to get these installed, they look soooo good!
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Old 07-01-2010, 05:35 PM   #17
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Thanks for understanding guys/gals!
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Old 07-01-2010, 05:42 PM   #18
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Quote:
Originally Posted by Pumpkin1LT View Post
Believe me I understand! If I wouldn't have called I would never be receiving my footwell lighting that I had already been charged for. But it wasn't AAC's fault.. It was Andy. Jonathan and Justin are trying to contact all of Andy's accounts to correct all of his screw ups, and take on all of his accounts. Most likely they had no idea about your account and thy you were setting this up with Andy. I'm sure either Jonathan or Justin will help you out... They are trying to clean up his mess.
I didn't hear from you today!
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