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Old 07-21-2010, 02:10 PM   #1
Pumpkin1LT

 
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Unhappy Getting worried and kinda PO'ed...WHAT is wrong with my car!?!?

So I THOUGHT the only problem with my passenger side door was the window motor.. Simple replace right? That's what I thought, but after sitting in the service dept of the dealership from 9am to 12pm yesterday, I was sent home being told that something is wrong with the alignment of the passenger side door "it will be afew more hours, we'll have her done first thing in the morning". Well, it's now 2pm the next day and after four phone calls to the dealership service dept NO ONE is giving it to me straight. They can't seem to get the door realigned and its taking longer than they had anticipated. That's all they are telling me at this point and I'm getting worried and pissed off!

What in the world could be the problem!? This car has NEVER been dinged or in an accident, te door should be fine!

Uuggghhhhhhh
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Last edited by Pumpkin1LT; 07-21-2010 at 02:26 PM. Reason: Mis spelling
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Old 07-21-2010, 02:19 PM   #2
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Yikes!

Sounds like the dealer is just being EXTRA EXTRA cautious making sure the job is done 100% to your expectations ... or someone screwed up.

Hope you get your baby back soon!
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Old 07-21-2010, 02:20 PM   #3
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I haven't heard this before.... Keep us updated.
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Old 07-21-2010, 02:22 PM   #4
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Someone f-ed up the part, your car, or both.

[I've spent over 10 years in dealership service departments.]
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Old 07-21-2010, 02:22 PM   #5
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I haven't heard this before.... Keep us updated.
+1
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Old 07-21-2010, 02:28 PM   #6
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If someone f*Ed up ANYTHING on my car, y'all are gonna be hearing a headline "WOMAN GOES POSTAL ON DEALERSHIP WHEN HER CAMARO WAS MESSED UP". And my pretty little a$$ is taking a vacay to the pokie!
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Old 07-21-2010, 02:47 PM   #7
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Sounds like the service dept. damaged your door and they're scrambling to cover it up.

A window motor has nothing to do with the "alignment" of your door. I would have immediately asked them to show me what they were talking about.

Although you may have seen something like your door laying on the bay floor where the service tech tried to back it out of the bay and didn't bother to notice the passenger door was still open, ripping it off the hinges on the bay lift next to it.

I'd find out if your car is even still at the dealership or if they've already towed it to the nearest bodyshop for repairs.
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Old 07-21-2010, 02:51 PM   #8
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Sounds like the service dept. damaged your door and they're scrambling to cover it up.

A window motor has nothing to do with the "alignment" of your door. I would have immediately asked them to show me what they were talking about.

Although you may have seen something like your door laying on the bay floor where the service tech tried to back it out of the bay and didn't bother to notice the passenger door was still open, ripping it off the hinges on the bay lift next to it.

I'd find out if your car is even still at the dealership or if they've already towed it to the nearest bodyshop for repairs.
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Old 07-21-2010, 02:57 PM   #9
John Shields
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Quote:
Originally Posted by guiLT View Post
I haven't heard this before.... Keep us updated.
Quote:
Originally Posted by Berean View Post
Sounds like the service dept. damaged your door and they're scrambling to cover it up.

A window motor has nothing to do with the "alignment" of your door. I would have immediately asked them to show me what they were talking about.

Although you may have seen something like your door laying on the bay floor where the service tech tried to back it out of the bay and didn't bother to notice the passenger door was still open, ripping it off the hinges on the bay lift next to it.

I'd find out if your car is even still at the dealership or if they've already towed it to the nearest bodyshop for repairs.
This is actually something popping up on the forums. If you search around a few people have had this issue. The window isn't aligning properly and they're thinking it's the motor. Turns out the door is completely off.

I imagine the door needs to be replaced and they can't figure out where to get one quickly (in the same color no less). They're probably busy trying to find out what the options are and can't even begin to tell you what's going on.

I wouldn't get too crazy about it yet. I know I wouldn't be happy as it's my daily driver... but if after a couple days you don't find out what's going on I would go down there and stand in their lobby until a manager tells you exactly what is happening.
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Old 07-21-2010, 03:07 PM   #10
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I found this thread about passenger door alignment problems but it doesn't seem to have anything to do with the window.

http://www.camaro5.com/forums/showth...ight=alignment
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Old 07-21-2010, 03:12 PM   #11
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I found this thread about passenger door alignment problems but it doesn't seem to have anything to do with the window.

http://www.camaro5.com/forums/showth...ight=alignment
No there's another couple posts about it. They're not their own threads... so you'll have to really search for it. I try to look through every thread on the forums to see what's happening... so going back through my history is impossible.
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To the Jerkoff in SW Denver Driving the Black Camaro:
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Old 07-21-2010, 03:19 PM   #12
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Originally Posted by Pumpkin1LT View Post
If someone f*Ed up ANYTHING on my car, y'all are gonna be hearing a headline "WOMAN GOES POSTAL ON DEALERSHIP WHEN HER CAMARO WAS MESSED UP". And my pretty little a$$ is taking a vacay to the pokie!

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Old 07-21-2010, 03:21 PM   #13
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Yeah I want to see a picture... or YouTube video of you strangling one of the techs.
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Old 07-21-2010, 03:24 PM   #14
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UPDATE! Seems as though I was getting the "woman that doesn't know anything about cars treatment"...so I called up the Service manager and Foreman (whom I have had many conversations with in regards to cars)..and here is what he told me:

The door alignment is fine..couldn't be any cleaner. The problem is this... When the battery was disconnected and the motor replaced, SOMEHOW the computer started to throw codes and will not remember how to index. Basically, I have completely LoST the idexing program and the computer will not accept the download. They don't know why this is happening, maybe a kink...etc.. They just don't know. They've got the foreman and head engineer on te case...and will continue to search for the problem. I'll keep y'all posted.
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