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Old 08-06-2010, 12:11 AM   #18
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Guys...i know your upset that it won't work on your 2010 but think of how long you've gone without it. You will be fine. I don't know everything about that stuff but if it only works with the newer version of onstar than that's it. The newer version must have some type of new programming in it that allows the signal to be transferred from your phone to onstar then to your car.

The older version was only built to send a signal to and from your car. It makes sense to me. You all act like everybody must think of everything all at once. Just because they couldn't come out with this at the same time as the camaro doesn't mean they screwed up.

Who knows...maybe you can go to a dealer or something and get onstar upgraded.
That's not how OnStar works.

The unit in your car ALREADY has the programming needed to do a bunch of things remotely.

They are just being lazy and/or trying to force people to buy a new car sooner.
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Old 08-06-2010, 01:03 AM   #19
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Old 08-06-2010, 01:08 AM   #20
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Here we go again
I paid good money for my auto manufacturer and I am a very stern boss.

When I see my employees doing a shoddy job and/or disappointing customers, I put my foot down. When I find out which one of my lazy programmers didn't support previous model years there's going to be hell to pay.

As co-owner, I hope you will not be one of those "pushover" bosses...
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Old 08-06-2010, 01:24 AM   #21
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Onstar can tell me all about my car and lock and unlock my doors. They can slow my vehicle down and it has remote start. So whats the reason again that this app can not talk to my car?
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Old 08-06-2010, 01:54 AM   #22
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Don't you think that if they could make it work with the 2010's, they would? They'd make more money that way. Like it or not, there certainly can be hardware limitations. The OnStar equipment in the car could simply not have the appropriate memory space for the additional 2 way communications/commands that needs to be added for these extra features. (no, I am not saying that there is not already 2 way communications, of course there is) Last I knew, OnStar as it is cannot send a remote start command to your vehicle. If OnStar corporate can't do it, how would the app do it? OnStar is an evolving product, much like any other electronic item. I equate it to the new crop of 3D capable TV's. Do you think the TV manufacturers can go back and add 3D tech to last year's model? nope. Or for that matter, a Gigabit network switch vs a standard 10/100 network switch. - can you go back to the manufacturer and demand that they upgrade the siwtch because the Gigabit version didnt exist when you bought the 10/100, after all, they still take the same type of data and cable, right? Nope, not gonna happen. there are hardware limitations in the circuitry.

Would it be great if they could add it for the 2010's? yep. Unfortunately, it's not gonna happen, at least not from GM.

it's not 100% the same, since it is a separate install, but Viper has SmartStart that will remote start/unlock/lock your car from an iphone, android phone, OR blackberry, too. it may not have the vehicle details/features of the onstar app, but the big part is there, so that's an option for you.

be upset if you want, but please don't think that GM is out to get you because you can't have it in your car.
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Old 08-06-2010, 02:23 AM   #23
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I think this 31 second video addresses your question quite well.

HAHAHA... Well said sir!
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Old 08-06-2010, 02:27 AM   #24
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Don't you think that if they could make it work with the 2010's, they would? They'd make more money that way. Like it or not, there certainly can be hardware limitations. The OnStar equipment in the car could simply not have the appropriate memory space for the additional 2 way communications/commands that needs to be added for these extra features. (no, I am not saying that there is not already 2 way communications, of course there is) Last I knew, OnStar as it is cannot send a remote start command to your vehicle. If OnStar corporate can't do it, how would the app do it? OnStar is an evolving product, much like any other electronic item. I equate it to the new crop of 3D capable TV's. Do you think the TV manufacturers can go back and add 3D tech to last year's model? nope. Or for that matter, a Gigabit network switch vs a standard 10/100 network switch. - can you go back to the manufacturer and demand that they upgrade the siwtch because the Gigabit version didnt exist when you bought the 10/100, after all, they still take the same type of data and cable, right? Nope, not gonna happen. there are hardware limitations in the circuitry.

Would it be great if they could add it for the 2010's? yep. Unfortunately, it's not gonna happen, at least not from GM.

it's not 100% the same, since it is a separate install, but Viper has SmartStart that will remote start/unlock/lock your car from an iphone, android phone, OR blackberry, too. it may not have the vehicle details/features of the onstar app, but the big part is there, so that's an option for you.

be upset if you want, but please don't think that GM is out to get you because you can't have it in your car.
On the same note... Apple just released IOS 4 and they made it backwards compatible to iPhone 3GS and 3G... Both of them run different hardwares.

When Google releases an upgrade, they make sure that ALL OF THEIR PHONES can work with it. You know how different Android phones are from each other!

So this is an endless argument. My point being that the hardware is there in our current vehicles. When a person can press a button and remotely unlock our cars, a mobile app can do it too. They just have to write an interface that will work with the existing hardware (Gen 8). IMO there are no "hardware limitations", thats all a marketing ploy!

Being a project manager by profession, my theory is that GM just did not decide to invest in the Gen 8 interface and went with Gen 9 only. From their perspective they could have thought that its not worth spending it in gen 8 since it will not help them sell additional cars... who knows, but we have been left in the dark and that is a FACT!

GM is not exactly the smartest company in the world, they have made stupid decisions before that have cost them big time.

Last edited by nashstat; 08-06-2010 at 02:41 AM.
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Old 08-06-2010, 02:29 AM   #25
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Maybe I am just a little old school, but what happened to being satisfied with what you have. Thank you GM for continuing to bring new technology to the cars you build even if mine does not have it.
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Old 08-06-2010, 02:46 AM   #26
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Guys...i know your upset that it won't work on your 2010 but think of how long you've gone without it. You will be fine. I don't know everything about that stuff but if it only works with the newer version of onstar than that's it. The newer version must have some type of new programming in it that allows the signal to be transferred from your phone to onstar then to your car.

The older version was only built to send a signal to and from your car. It makes sense to me. You all act like everybody must think of everything all at once. Just because they couldn't come out with this at the same time as the camaro doesn't mean they screwed up.

Who knows...maybe you can go to a dealer or something and get onstar upgraded.
OnStar works differently than that. This "signal" is the same signal that your cell phones receive. OnStar works on a Verizon cellular data network. Basically the OnStar module is a cell phone with additional functionality. Your iPhone/Android app will not directly connect to your car. The app will go through the internet to OnStar's center and send the same "lock/unlock" signal as the OnStar cust rep does today to your vehicle!
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Old 08-06-2010, 02:54 AM   #27
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OnStar works differently than that. This "signal" is the same signal that your cell phones receive. OnStar works on a Verizon cellular data network. Basically the OnStar module is a cell phone with additional functionality. Your iPhone/Android app will not directly connect to your car. The app will go through the internet to OnStar's center and send the same "lock/unlock" signal as the OnStar cust rep does today to your vehicle!
Well that should be good for when some 12 year old in China hacks the database and starts all the GM cars in America at the same time.
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Old 08-06-2010, 03:26 AM   #28
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On the same note... Apple just released IOS 4 and they made it backwards compatible to iPhone 3GS and 3G... Both of them run different hardwares.

When Google releases an upgrade, they make sure that ALL OF THEIR PHONES can work with it. You know how different Android phones are from each other!

So this is an endless argument. My point being that the hardware is there in our current vehicles. When a person can press a button and remotely unlock our cars, a mobile app can do it too. They just have to write an interface that will work with the existing hardware (Gen 8). IMO there are no "hardware limitations", thats all a marketing ploy!

Being a project manager by profession, my theory is that GM just did not decide to invest in the Gen 8 interface and went with Gen 9 only. From their perspective they could have thought that its not worth spending it in gen 8 since it will not help them sell additional cars... who knows, but we have been left in the dark and that is a FACT!

GM is not exactly the smartest company in the world, they have made stupid decisions before that have cost them big time.
yes, iOS4 is backwards compatible with the 3G & 3GS, but HARDWARE limitations prevent the same functionality as the iPhone 4, so it's not the same experience.

android phones, you're still talking about the software. you're not gonna get new hardware functionality.

you say that the hardware is there in our current vehicles... it's there as far as remote unlocking, and likely locking too... but can onstar currently remotely start your car? don't ever recall seeing this as an option... and it's not neccessarily just a software limitation- it's possible, but not likely.
as to weather or not they could put together an app that would let you remotely unlock and lock the vehicle as currently designed? yeah, probably they could... but then again, would such an app that can't remote start the car really be worth it? maybe.

onstar went through a similar issue back when transitioning from analog service to digital. alot of vehicles were left behind, due to hardware limitations. it's not an ideal situation, but it is what it is. I can understand frustration with this, but to say that GM is upgrading and offering new services on new vehicles, simply to force consumers to buy new vehicles is a bit over the top, in my opinon. I am not saying that they don't think about that, but I doubt that they're sitting in a room somewhere thinking of how they can screw over current owners. It's more about attracting new owners, at this point- Offering new services that other mfg's dont have.
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Old 08-06-2010, 04:43 AM   #29
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yes, iOS4 is backwards compatible with the 3G & 3GS, but HARDWARE limitations prevent the same functionality as the iPhone 4, so it's not the same experience.
That is a fair point. However 99% of the functionality is there. Yes Facetime and a 5MP pic is not possible, but my point was that they did give you 99% of the functionality and they built/tested different builds for the different iPhone models, so that everyone could enjoy something from IOS 4.


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android phones, you're still talking about the software. you're not gonna get new hardware functionality.

you say that the hardware is there in our current vehicles... it's there as far as remote unlocking, and likely locking too... but can onstar currently remotely start your car? don't ever recall seeing this as an option... and it's not neccessarily just a software limitation- it's possible, but not likely.
as to weather or not they could put together an app that would let you remotely unlock and lock the vehicle as currently designed? yeah, probably they could... but then again, would such an app that can't remote start the car really be worth it? maybe.
Another good point. So lets assume that remote starting is not possible (I have a LS3, so it does not matter), then why not at least offer the remote lock/unlock and statistics on the app? We know this is possible.

That's all I am saying, release something for the 2010 Camaro customers. They owe it to us for sticking on their side.


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onstar went through a similar issue back when transitioning from analog service to digital. alot of vehicles were left behind, due to hardware limitations. it's not an ideal situation, but it is what it is. I can understand frustration with this, but to say that GM is upgrading and offering new services on new vehicles, simply to force consumers to buy new vehicles is a bit over the top, in my opinon. I am not saying that they don't think about that, but I doubt that they're sitting in a room somewhere thinking of how they can screw over current owners. It's more about attracting new owners, at this point- Offering new services that other mfg's dont have.
The analog to digital was actually a rule by the FCC. The FCC had given all cellular carriers enough time and warning to start transitioning over to digital and freeing up the analog airwaves... not GM's fault. They had to do that because Verizon was getting rid of their analog service.[/COLOR]
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Old 08-06-2010, 05:28 AM   #30
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On the same note... Apple just released IOS 4 and they made it backwards compatible to iPhone 3GS and 3G... Both of them run different hardwares.

When Google releases an upgrade, they make sure that ALL OF THEIR PHONES can work with it. You know how different Android phones are from each other!

So this is an endless argument. My point being that the hardware is there in our current vehicles. When a person can press a button and remotely unlock our cars, a mobile app can do it too. They just have to write an interface that will work with the existing hardware (Gen 8). IMO there are no "hardware limitations", thats all a marketing ploy!

Being a project manager by profession, my theory is that GM just did not decide to invest in the Gen 8 interface and went with Gen 9 only. From their perspective they could have thought that its not worth spending it in gen 8 since it will not help them sell additional cars... who knows, but we have been left in the dark and that is a FACT!

GM is not exactly the smartest company in the world, they have made stupid decisions before that have cost them big time.
Apparently GM cannot hire good programmers since they forgot to write in the code to update what octane level is being used when you switch to a higher octane for the L99 owners (this has carried over to the 2011 model year as well).. Now they are too lazy to hire someone to write new code for the 2010 and probably never will since the car is over and done with when it comes to them making a profit out of it.. This detachment from the loyal customers seems to be growing.. It is as if GM is simply selling the cars to the dealers only and then looking the other way..As long as the dealers buy the cars, that is more important than worrying about a handful of loyalists on an internet forum. Having an iphone myself, this would get me real upset if I still had my 2010..
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Old 08-06-2010, 06:28 AM   #31
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I still say that the decision to not support pre-2011 vehicles is a marketing decision. They are promoting this as "new for 2011", not to upset those of use who bought a 2010 Camaro but to entice those who are in the market for a new vehicle this year to buy one of the many vehicles that will have this feature.

As others have already pointed out, the functionality that we've seen so far from this app is already possible with our current vehicles. There really is no technical reason why it can't work.

Also, why ignore Blackberry? There are more Blackberrys in use than either iPhones or Androids and more were sold during the first 6 months of this year than either according to recently released sales figures. It is the still most popular smart phone platform.
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Old 08-06-2010, 06:42 AM   #32
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I still say that the decision to not support pre-2011 vehicles is a marketing decision. They are promoting this as "new for 2011", not to upset those of use who bought a 2010 Camaro but to entice those who are in the market for a new vehicle this year to buy one of the many vehicles that will have this feature.

As others have already pointed out, the functionality that we've seen so far from this app is already possible with our current vehicles. There really is no technical reason why it can't work.

Also, why ignore Blackberry? There are more Blackberrys in use than either iPhones or Androids and more were sold during the first 6 months of this year than either according to recently released sales figures. It is the still most popular smart phone platform.
A very dumb marketing decision if it is that..However that would require planning and deciding on not supporting the 2010 system anymore for future software upgrades.... Furthermore it begins to look more like they simply do not want to pay their programmers to work on the older car now that they are done with the 2010 model year and will no longer make a profit on it.. Either way it is not good business practice to get your early adopters upset.. Not including the HUD because it wasn't ready is understandable so using that as marketing improvements is perfectly fine, however this is completely different. This is basically having someone write a code to work for the older platform.. It is the same as all those printer companies not supporting a 1 year old printer with new drivers for the updated version of windows.. That happens all the time and is a big screw you to those who bought those expensive printers.
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Old 08-06-2010, 06:42 AM   #33
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The functionality is there because we can call OnStar and get 99% of this done. The remote start from our Key Fob, is done through software too. Upgrading the OnStar firmware to work with this software should not be a big deal.

The argument is that OnStar/GM would not have held this information when selling the 2010 models is pathetically naive. Developing a software like this can take well over a year, and by the time Spring 2010 rolled around, SAT testing should have already started, so that means the app was already written.

My point is that GM had to know they were going to produce this software almost by the time they released info on the 2011 models having HUD.

I bought my car in the spring time, so I am a little ticked that I won't be able to make use of this app. Will I live w/o it? Ofcourse, but in the tech world, innovation and adaptability work hand in hand. Otherwise IBM and Apple would have never become successful again. Their inability to adapt in the late 80s early 90s is what killed them, before making their comeback.

Do I blame GM entirely for this? No, I am laying the blame at OnStar and hold GM irresponsible for poor oversight of a simple software development project.
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Old 08-06-2010, 06:58 AM   #34
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The functionality is there because we can call OnStar and get 99% of this done. The remote start from our Key Fob, is done through software too. Upgrading the OnStar firmware to work with this software should not be a big deal.

The argument is that OnStar/GM would not have held this information when selling the 2010 models is pathetically naive. Developing a software like this can take well over a year, and by the time Spring 2010 rolled around, SAT testing should have already started, so that means the app was already written.

My point is that GM had to know they were going to produce this software almost by the time they released info on the 2011 models having HUD.

I bought my car in the spring time, so I am a little ticked that I won't be able to make use of this app. Will I live w/o it? Ofcourse, but in the tech world, innovation and adaptability work hand in hand. Otherwise IBM and Apple would have never become successful again. Their inability to adapt in the late 80s early 90s is what killed them, before making their comeback.

Do I blame GM entirely for this? No, I am laying the blame at OnStar and hold GM irresponsible for poor oversight of a simple software development project.
The blame falls on both sides of the court here.
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