themossman |
03-31-2011 12:49 PM |
Warranty Officially Voided
Quote:
Originally Posted by GM
Based on the information below - Please inform the customer that the Powertrain portion of the Vehicle Warranty is no longer in effect for the engine, transmission, driveline and rear axle on 2G1FT1EWXA9111238 due to the presence of non GM calibrations and equipment. The stresses resulting from the non GM calibrations and equipment were not validated by GM and therefore be warranted on any components that are subject to those stresses.
Repairs to components below should not be covered under the terms of the new vehicle warranty. I have informed the group and VISS will be updated accordingly
|
This came into my service manager at the dealership. Pretty broad language and CLEARLY a violation of Magnusson Moss...voiding the entire power train warranty and ALL parts...even when the modifications would not affect certain parts.
Where this started:
I received a 'Low Oil Pressure' warning on the DIC and had the car towed to the dealership.
I began reviewing the error and found information here regarding the oil pump and found information on "PIP4158C: Low Oil Pressure Due To Seized Oil Pressure Relief Valve - (Dec 29, 2009)". ( http://www.camaro5.com/forums/showth...l+pressure+low)
I called Vengeance and they said that it's now standard for them to replace the oil pump as a precautionary measure due to this known issue...unfortunately my car was modified prior to this becoming a well know issue.
The service manager at the dealership is doing his job and following direction per GM...I do not fault the dealer. And let me be clear...if I had a block failure, piston failure, rocker failure, timing chain failure, etc...I would not begrudge GM for not covering the repair...I would not even SOLICIT the repair.
However, when a part that has a KNOW issue FAILS and that part was unaffected by the modifications that were performed....well...then I have an issue.
Thankfully the faulty GM oil pump with the known issue did not cause additional damage to the motor.
Does anyone have experience going to bat on a Magnusson-Moss claim? If so...a PM would be appreciated.
Anyone who replies with a 'you've got to pay to play' either has not read the full post or does not understand my point. If I failed to explain it properly, I apologize.
|