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-   -   GMPartsdirect - what a joke (https://www.camaro5.com/forums/showthread.php?t=278707)

cybercoaster 02-22-2013 02:42 PM

GMPartsdirect - what a joke
 
1 Attachment(s)
OK - so I heard this site can be a little off on the shipping charges. Take a look at this, a $21 part is $100 shipping! Got rid of the $21 part and the big item and most expensive item comes out to $12 shipping. No thanks GMPARTDIRECT

Frid 02-22-2013 02:46 PM

Ouch.:yikes:

Bodih 02-22-2013 02:56 PM

Read it again. You really saved $13.34 by ordering from them!!!

I'd spend the $100 on gas and drive up and get it myself!

Pace 02-22-2013 03:03 PM

It says 'Approx' - so it could be mo money!

Nick S 02-22-2013 03:05 PM

Yeah GM Parts direct used to be a lot better than it is now. It seems they are really sticking it to people when it comes to shipping. I have found it much nicer to deal with Patrick at GM Parts House.

MMC 02-22-2013 03:25 PM

Try it again $12.95 shipping for me. :chevy:

In most cases, gmpartsdirect.com total price (delivered to your business or home) is less than GM wholesale. Compare our prices with your local dealer. If you find these parts delivered to your door cheaper online, please let us know.



GM
Part #CategoryDescriptionPack QtyUnit PriceQuantityTotal Qty OrderedExt.
PriceYOU
SAVECore ChargeTOTAL*22937305 https://secure.gmpartsdirect.com/sec...ton_delete.gifLid,Panel,Tailgate PLATE1$21.04 1$21.04$13.34$0.00$21.04 Shipping & Processing & Handling:$12.95
Your Total Charges:$33.99

cybercoaster 02-22-2013 03:29 PM

I did try again. It says $12.95 for shipping up to the last screen to PAY. then it changes to $100ish. I dropped the Hot Wheels emblem and just got the arm rest. Thought I could save money by ordering 2 items on one order. Nope.

MMC 02-22-2013 04:07 PM

Give them a call or shoot them an e-mail sounds like a web site problem. :chevy:

oklapike 02-22-2013 04:20 PM

Quote:

Originally Posted by MMC (Post 6195889)
Give them a call or shoot them an e-mail sounds like a web site problem. :chevy:

:word:I've ordered from there a couple of times and have never had any funny issues like that.

t!mbo 02-22-2013 06:43 PM

I also ordered a couple items from them at once and shipping only went up 3 bucks per item and shipping was fast...

bw26ss 02-22-2013 08:03 PM

The only problem I have had with them is the restocking fee

Mr. iNCREDIBLE 02-22-2013 08:07 PM

I think it's funny that rather than pick up a phone and call them to inform them of the error people just get on public forums and bash them..

no computer program is perfect, no database is 100% accurate and when dealing with 10s of thousands of parts mistakes happen..

RoadieWingZ 02-22-2013 08:31 PM

Quote:

Originally Posted by cybercoaster (Post 6195525)
OK - so I heard this site can be a little off on the shipping charges. Take a look at this, a $21 part is $100 shipping! Got rid of the $21 part and the big item and most expensive item comes out to $12 shipping. No thanks GMPARTDIRECT

For anyone familiar with technology, this is clearly a programming or configuration error that would be addressed by simply calling them for assistance or even sending them an email. I'll bet that would really appreciate being told about this issue so they could get their IT team moving to diagnose and fix the problem....:cool:

Who Dat 2SS 02-22-2013 10:46 PM

For OEM parts I've been really pleased with www.gmpartshous.com


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