from one dealer to another
Ok sir if you go to the quick order section through order workbench you can order the Camaros for your customers. Do you know your initial allocation? If not I can tel you where to find that info as well. The pricing information posted in this site under "camaro prices" is spot on and has been posted by someone withing GM or a dealer themselves. I hope this helps and good luck to you its been a rough year for us all.
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dealer to dealer
You obviously want to be able to help your customers and thats great. Your GM or whomever orders your new cars should be able to give you all of this information. It has been handed down from Chevrolet to us and yes we have had to dig the majority of it out ourselves to confirm our customers and our own suspicions. Who is your GM dealer rep? Your Zone Manager? Tell me where your located and I can find all of this out for you if your bosses wont tell you but to me if they wont answer these basic questions to you personally perhaps you should consider another opportunity elsewhere because they are holding you down as well as making your job more difficult than it already is. Turnover is rampant in our industry and our Zone Manager has other dealers managers contact me regularly to assist them with learning the ordering process, allocation, consensus review and submission etc. I have been with my same organazation 17 years and truly believe if all the Chevy dealers in my area do well it is better for us all. There is no dog eat dog system that really works n my opinion, there is enough food for all of us at the table who do right by there customers! Contact me anytime if I can be of assistance.
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It just doesn't make sense to me. Why would GM "leak" the info to Camaro5, but make the dealers dig so hard for it?
:blackvertshift: 2SS/RS Black/Black w-Cyber Gray stripes/Auto ordered-10/18/08 |
[QUOTE=Rodrunner;186213]It just doesn't make sense to me. Why would GM "leak" the info to Camaro5, but make the dealers dig so hard for it?
you make a valid point. or are we just rabid. |
[QUOTE=jimbo57;186227]
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I doubt it's GM that's officially doing it. More like some mid-lower level GM employee who doesn't mind risking their job and just wants the info out there.
Bobby or other dealers, has the full pricing for options, etc been released to dealers? The dealer I was talking to today said he hasn't seen anything official from GM other than the base MSRP listed on www.chevrolet.com/camaro. Is there somewhere I can tell him to look? He knows about camaro5 but doesn't really want to trust the price sheet listed until it comes from GM. |
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Basically, it isn't always the employee's fault that the company, franchise, or local management has misguided goals. Customers should come first, but sometimes placing the customer first is impossible when management would rather bring in extra money or arbitrarily cause problems for associates. Then, there is always the possibility that the employee is the problem. I know that my academic performance has varied when I was required to take a class with which I've had no interest in taking when compared to classes in my major or classes I've taken out of interest. If an employee is disinterested or more focused on the money than the job of making people happy. In any case, there are a few places to direct the blame when salespeople are terrible at doing their jobs. It could be the company, the management, or the salesperson. |
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However, I really must add that I've come across a few dealers who are genuinely knowledgeable and honest. It's just sad that the ones that don't know crap outnumber the ones that do. |
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:blackvertshift: 2SS/RS Black/Black w-Cyber Gray stripes/Auto ordered-10/18/08 |
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