My 2014 Was broke when delivered
 

Hi, My 2014 SS was delivered on the 11th. I've never purchased a new car before. Always let someone else take the deprecation hit. So I figured all the smells were new car smells. Untill last Saturday afternoon. I turned on the A/C and the antifreeze smell hit me in the face. Less than 500 miles on it. I have had it 1 week. and I find out my new car is going to be gutted to install a new heater core. New front windshield, dash removed, May need carpet, if carpet, seats removed. yea, I'm really happy.

Damn man that sucks!

That sucks to hear. I cringe when I hear they're going to remove the dash because I doubt it will be ever good as new, but I hope for your sake they do a good job.

You got your car during a sales hold?

Good point. :iono: Maybe they have the cure in Michigan. Tough story. Hope it has a happy ending. It has potential to be fixed like new but certainly understand concern.

Hope your car is fixed better than new and you can get to experience permagrin again :pray:

blackcloud,

Sincere apologies to hear about the antifreeze smell you're experiencing on your new Camaro. I certainly understand your displeasure. Can you clarify whether the dealer is diagnosing the vehicle? If so, it's great that you've sought assistance with them and I'd encourage you to keep us posted on the process. Feel free to message us if any additional questions arise :).

William R.
Chevrolet Customer Care

If antifreeze got into your carpet, make sure that the dealer replaces not only the carpet but all of the matting underneath. If they do not do this, you will never get rid of the sweet smell of antifreeze.

Sales hold didn't go into affect until the 12th ;)

Time to get the lemon law on your side, if it makes noise after returning to the dealer for the same issue over and over again can he get a new Camaro? o:

Request dealership photo document this process.

Sorry this is your first new car experience but it happens. Had a new 1996 Sebring LXI coupe which had a wind notice on right side of windshield. Windshield removed and resealed 3 times in two years. Third time was the charm as after 2 years Chrysler issued a TSB on the issue. Inconvenient yes, make sure your dealership gives you a free loner while your auto is in the shop.

Sucks man, hope they get it done right and no problems down road.

Im confused. You said you smelled coolant....did you see any? Has it been to the dealer and this was the diagnosis......or are you assuming?

When I posted this the car was at the dealership and had been diagnosed. I got it back this last Thursday evening. My dealer has been great about it. They did everything they could to get this done, short of driving to Detroit to get the parts.They did a good job, Smell is gone. From what I hear from them its probably best I didn't see it during the repair. GM on the other hand not so much. My calls to them (James) because of a new car with this big of repair, and they need to do something extra. has meet with we will get back with you in 48 hrs and nothing else yet. that was a week ago. and i only get his VM now. I did get the car the last evening before the sales hold. As for when I was smelling it it was when I turned on the A/C after a few days, It was so bad I thought I was going to gag. lost the new car smell instantly.

P.S. The worst part of all of this has been my Wife, She has a 2012 Mustang.......She feels bad for me, but has had her fill of fun at my expense to.