Is my dealer an idiot??
Today I called my dealer sales mgr to find out how many at 1100 infront of me. And she called back after the system down so did not know. She'd left a vm stating I'd get accepted wk of aug 6 or 13. But she said the constraint on the SS manual was causing everyone else behind those orders to have to wait until the constraint was lifted-- basically if I am #4 (with a V6 manual) and the 3 ahead of me are SS Manual, that means I get to wait until the constraint is lifted. And then those orders get placed, and then mine. I tried to tell her I did not think this was how it worked-- if there was a constraint, the way I understood it is the non-constrained orders get placed ahead of the constraints but she said no. I don't know if she is ignorant of the process (did not know what the event codes meant) or just lazy?? I don't mind waiting but if she is deliberately not placing my order which is not under constraint until the SS M6 is lifted is retarded. If going by her logic then all of us would be waiting till after the high wing and hurst shifter were off constraint. Any suggestions?
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She is feeding you a load of bs or she just don't know. Those SS's could change to autos if they wanted to keep them moving. If she has allocation for your car It should move on because it has no contraints. I thought I had read on here today that the constraint on the manual was lifted anyhow. Not sure.
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Event code 2000 isn't something that lasts long enough to even be noticed. The dealerships Sales Manager know how many order the Sales Department takes off top of their head and it's not usually in the hundereds and thousands where you can't keeo track of how many you take versus how many have been accepted. She is just being lazy or she is stupid.
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ha thanks everyone-- i appreciate the feedback. So ya she also said the ss m6 was still on constraint so she really must be out of it. one more question... does the system automatically bypass constraints or does the dealer have to do that manually. I do have an order # and have been checking with the viz but since it's been taking so long to get picked up, and I know they have open allocation, that's why i am trying to dig deeper. thanks again!
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the system will pass over units that include constrained options. the dealer places their preliminary orders and then gives them priority rankings from 1 to 99. if number 1 has a constrained option then it will try number 2 and so on down the line until it finds a buildable unit assuming the dealer was smart enough to have a buildable unit in the order bank.
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