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Forum: Tuning / Diagnostics -- engine and transmission 05-12-2011, 10:39 AM
Replies: 6
Views: 1,619
Posted By Ken@SCT
Glad to help.

Glad to help.
Forum: Tuning / Diagnostics -- engine and transmission 05-12-2011, 10:38 AM
Replies: 5
Views: 1,107
Posted By Ken@SCT
Just give a ring over to our sales department, I...

Just give a ring over to our sales department, I work in the tech department and don't have access to the up to date pricing info.

I will telly you up front that if you are not an experienced...
Forum: Tuning / Diagnostics -- engine and transmission 05-11-2011, 02:20 PM
Replies: 6
Views: 1,619
Posted By Ken@SCT
The SF3 does have space for 3 custom tunes in...

The SF3 does have space for 3 custom tunes in addition to the preloaded files. However, for what your planning on doing you would be best to purchase two separate devices. The device will marry to...
Forum: Tuning / Diagnostics -- engine and transmission 05-11-2011, 02:14 PM
Replies: 5
Views: 1,107
Posted By Ken@SCT
You would need a Pro-Racer Package to do any real...

You would need a Pro-Racer Package to do any real custom tuning. The device is, as mentioned before, a tool. It is used to load tunes on and off the vehicle as well as a link for datalogging. There...
Forum: Tuning / Diagnostics -- engine and transmission 05-11-2011, 02:02 PM
Replies: 5
Views: 1,610
Posted By Ken@SCT
Guys... the issue you are having is a driver...

Guys... the issue you are having is a driver conflict. 95% of the time this is caused by plugging in the device before3 downloading and installing the SCT Device Updater Software. Basically Windows...
Forum: Tuning / Diagnostics -- engine and transmission 04-21-2011, 04:56 PM
Replies: 78
Views: 8,299
Posted By Ken@SCT
Tricky, I don't think I received an email...

Tricky,

I don't think I received an email from you as I replied to all the ones i received. We are finishing up for the day now, but I did fwd the firmwares to Ted, so he can provide support for...
Forum: Tuning / Diagnostics -- engine and transmission 04-21-2011, 03:32 PM
Replies: 78
Views: 8,299
Posted By Ken@SCT
Guys I have a fix for the auto cars... I am...

Guys I have a fix for the auto cars... I am working through each of your emails in the order they were received... I am doing my best to get to all of you before we finish today, but those that I...
Forum: Tuning / Diagnostics -- engine and transmission 04-21-2011, 02:46 PM
Replies: 78
Views: 8,299
Posted By Ken@SCT
I can't take all the credit on this... I am just...

I can't take all the credit on this... I am just the guy that answers the phone. I have to thank Ryan, our engineer, and our programmer, Rhonda, for devoting the last 2 days of their lives to...
Forum: Tuning / Diagnostics -- engine and transmission 04-21-2011, 11:55 AM
Replies: 78
Views: 8,299
Posted By Ken@SCT
Thank you Ted... dk818, Ted's info is...

Thank you Ted...

dk818, Ted's info is correct. The 1023 error means your custom tune is not installed to the device.

As for the Firmware issue, it is only needed if you are receiving the...
Forum: Tuning / Diagnostics -- engine and transmission 04-21-2011, 10:41 AM
Replies: 78
Views: 8,299
Posted By Ken@SCT
Again, Scott, I apologize and appreciate your...

Again, Scott, I apologize and appreciate your patience. We will have a fix or a new tuner overnighted to you by tomorrow.
Forum: Tuning / Diagnostics -- engine and transmission 04-21-2011, 10:22 AM
Replies: 78
Views: 8,299
Posted By Ken@SCT
Sir, I have no interest in having an...

Sir,

I have no interest in having an internet argument with you. I am here to resolve customer's issues. You obviously are not suffering from this issue, so we really have nothing further to...
Forum: Tuning / Diagnostics -- engine and transmission 04-21-2011, 09:58 AM
Replies: 78
Views: 8,299
Posted By Ken@SCT
This thread is in attempt to help those having...

This thread is in attempt to help those having issues. If you would like to bash our product then you are more than welcome to start your own thread. You have many choices out there for your tuning...
Forum: Tuning / Diagnostics -- engine and transmission 04-21-2011, 09:45 AM
Replies: 78
Views: 8,299
Posted By Ken@SCT
Hey guys... just wanted to provide some feedback...

Hey guys... just wanted to provide some feedback for you here. I currently have a TEST Firmware for both the 3400 and 3416 devices that has resolved the "tune file corrupt error" that most of you...
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