Quote:
Originally Posted by ckaram
Verio, as you can see by my dealer's first attempt, it was sub-par.
I had them re-do it today and this is much better.
I take it you've run this up to management at the dealership? Mine wasn't a touch-up. It was a re-spray and blend. |
I was on the phone daily with the Bodyshop Manager. This isn't the dealership I purchased it from. The dealership I purchased it from is a long ways away.
This dealership has been pretty cool about it... but the Bodyshop manager was completely honest and said that the Regional GM rep said that the only authorized work they will get paid for is a "touch up". They are not allowed to remove any panels, sand, or paint.
The touch up was a good attempt, but the Bodyshop manager was honest and said there's no way he would accept it either.
So, he got a hold of the regional manager, we sent him pictures of my car, and a link to my previous thread, with other peoples issues (and pictures) included.
He said he'd need to look at it in person, and he wont be available for another month.
So... here I am. Bodyshop manager says he'll give me a call the next time the GM rep is coming through the area.
I don't usually get worked up, but it's a crock of shit.
Fbodfather PM'd me and told me to call the GM Customer Service number. The bodyshop manager advised me against it. He told me that it's going to get routed through the regional guy anyway, and it still wont get done any quicker, and might make it worse.
Not sure what to do here, since I assume it's the same rep for the dealers in the immediate area.