Quote:
Originally Posted by UCF w00t
1. It's called a "computer". A while back they invented these things called "databases". I would hope it would take them about 10 seconds to look this information up.
if and only if, they had a program set up to be able to filter down that information. yes they have computers, but computers need software programing to run. IF they had a program to filter the search criteria down to what they want, it would only take 10 seconds to do. however, you still have to figure out which transmissions are affected. and a database isnt going to tell you specifically which output shaft went into which transmission. yeah, you could probably find out which transmission went into which car, but the transmission as a whole is not the problem.
2. I want GM to call the affected owners.
find out which transmissions are still affected first.
3. GM never officially said what the problem was. That was a rumor that never got quashed and went to the "confirmed" bin by their omission.
bull shit. Scott came on here and told us that there was an issue with a supplier that they had a bad string of output shafts that were heat treated incorrectly.
4. Half of what they said? He said "soon". It's been 4 months. Soon went out the door a looong time ago. So you'd rather me PM fbodfather and Number 3? Seriously? Where the hell would that get us?If I did I would just ask them to comment on the previous threads. I don't want some secret information, I want a public statement or at least them (whoever at GM) making some friggen phone calls like they promised. And calling the public tremec hotline? LOL. Ummm ok. You expect them to say "Sure, let me connect you to an engineer." There's no way in hell they're going to provide any information. Why would I waste my time? And dealerships? We all know how much help they are. I knew more about the issue than they did! Lazy? The lazy thing would be to do nothing.
there's more than just Fbod and Number 3 on here. soon can be anything. "soon" was the camaro making it from concept to production in the time it did. "soon" was the amount of time people had to wait for their cars to be built and delivered.
so what have you done besides post in here about it?
5. Your way of doing things doesn't exist, apparently.
my way of doing things changes every minute depending on the scenario.
6. You damn well know the importance (as does GM) of the loyal members of this forum. So don't even try to minimize that.
I do know the importance of the loyal members. but as a sales number, we are a minority. we do help keep the car alive, but we are not the driving sales of this car. John Q. Public is.
7. GM owed me a phone call (a little late now), as they do all of the other affected people. That's what they promised, not tremec. We shouldn't have to go doing their jobs for them.
where did they promise you that? in the quotes you posted from Scott? the quotes that you decided to only pay attention to half of?
Yes, they said they would call affected owners AFTER they figured out which owners to call. how are they supposed to call you if they havent determined if your car is affected or not?
you think things just happen overnight. its not that easy.
8. Information we don't understand? Like what? How is "Your car is affected by an issue that will cause your transmission to malfunction prematurely. Please bring it to your dealer at your earliest convenience to have them repair it" hard to understand? That's all I'm asking for.
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again, you have to know WHICH cars are affected before you tell people to bring their cars in. if you have to filter thru ten thousand cars to find 20 that are affected, IT TAKES TIME. 4 months may seem like forever to you, but its not. thats the part that you keep missing.
tell you what, go to this link
http://www.z28.com/LyleA/93-02%20%20...s%20Manual.pdf
imagine that each page on that link is one build listing for a camaro. filter thru each and every page and manually look for every instance of the number 0.682. there's only 1300 pages, then when you get done, search manually for every instance of the number 1.874 then do it again 8 more times with other numbers so you have eventually looked thru 10,000 pages of information. and dont use the search function cus chances are GM doesnt have each and every build set up in a pdf format. you should be done "soon"
I'm trying to tell you guys that 4 months isnt a long time and that trying to figure out which bad shafts got installed in which transmissions and which transmissions got installed into which cars is not an easy process. the bigger issue has been resolved in that no newer cars are being built with sub-par shafts.
Quote:
Originally Posted by Dans2SS
Well, I wasn't tallking only Camaro5 members, anyone with a Camaro. Hell anyone that trusted in GM enough to still buy a car from them recently. I think we deserves the best treatment that GM can provide. Our money (bailout and car payments) is helping keep them going. yes I want GM to
I'd been cool if GM said we are going to call everyone affected, but its going to take X months. But they only said they were going to call. So we assume it was something that would be happening in short order. It is what it is. I hope mine doesn't break, but if it does it isn't like I can do much about it. I'll be mad, but I'm sure GM doesnt' care if I'm mad.
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the problem is, how do you say "it will take us X months to find which cars are affected?"
and just like you said, we ASSUMED it would happen in short order without fully realizing what steps had to be taken in order to notify the respective members.
GM does care if you are mad. thats why they are so adamant about (at the very least) repairing your car if/when it does break.
the latest vin range we have is less than 20k. anyone below that zone with a v8 manual is a potential for output shaft breakage.