Quote:
Originally Posted by CynAgain
ok, this is good. I'd like to restate what you have written so I can make sure I understand exactly what you are saying and please let me know if I am wrong about anything.
So did I get this right? Is there anything else about this situation you would like to clarify?
If all this is true, then you as an effected customer would like to do everything possible to help me, a potentially effected customer, from suffering the same embarrassment and anger that you've experienced with this issue?
My next question is what can you and I (not the mods, not C5), but we as customers, do next?
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Although I think you're overstating my anger, yes, you've got it. I'm not sitting here fuming at the keyboard.
So probably more like this...
GM made a promise to notify effected customers and I'm annoyed because this has not been done yet.
This situation hit me personally and I would like to prevent it from happening to others if possible.
I was expecting a call if my car was susceptible to this problem. I did not receive a call but did have the problem which added to the embarrassment of breaking down in my brand new car.
I feel mislead and dissapointed because GM has not followed up.
When I was talking to the neighbor earlier, I wasn't crying in embarassment lol. I wouldn't quite call it a "kick in the shin" but obviously I would've much rather discussed my good run time than GM fixing my car under warranty. Apparently he has a Mustang so I can only imagine the snide remarks he was thinking of
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I have a passionate style of writing and I am passionate about this but it's not consuming my personal life or anything.
So what can we do as Joe (or Jane) schmos? Well I was trying to raise a stink and raise the awareness so that the GM folks would be forced to comment on it and do something about it. That's on hold at the moment. We really are pretty much powerless in this. We can call and complain but that will go upon deaf ears. The only way to get this taken care of at the moment is to have it break and get a new transmission which is a pretty shitty way of handling a known problem.
I would like to add that my car definitely feels a bit different now. I've been hoping that it would kinda break in but it doesn't really seem to be happening. The new trans seems less smooth than before and a bit clunkier. Like there's more slack in the gear linkage and driveline overall if that makes any sense? Is there anything the dealership could reasonably do about this? Something they can adjust? Third gear seems particularly rough. There's like a hitch going into it sometimes. It's kinda hard to explain.