Quote:
Originally Posted by coolman
Then If that's the case, he should have no problem getting it fixed if he ordered the car with it, before he took delivery like and earlier poster said.
It should be part of the factory warranty no matter if the dealer put it on right or ordered the wrong one. It isn't the op's fault that gm can't ship the car with it installed and has to rely on it's dealers to make sure it's installed correctly. I'm glad I have a dealer that goes above and beyond when it comes to problems or I would have been quite upset with all the problems we had with my wifes 2lt. (That we just got rid of). I can really feel for you and don't let them get away with it.
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Yes, if the veh was ordered with them then yes it is covered 3/36, but it wasn't clear in his first post so thats why I mentioned the 12/12 part. His problem now is the dealer installed it incorrectly and now there not a GM dealer. Most dealers won't fix a problem that GM won't pay for if they didn't sell or install the part because they would have to eat the cost. Now I think if that dealer was ax'ed by GM then GM should do the right thing and "goodwill" it for cutomer satisfaction. But like the old saying goes "the squeaky wheel always gets the grease" so just be a thorn in the side of GM customer service.