Quote:
Originally Posted by alloverx
The dealership should call or survey all recent customers and ask for their opinion. Perhaps have them email the owner directly. Offer them a free oil change for completing the survey.
I had a painful Toyota experience and wont be buying from that Toyota dealership again either (service dept is reasonable though). I told a neighbor and they were surprised as they knew someone senior there. i.e. your mileage may vary.
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I know the dealerships I have delt with do