[trm0002]

Originally Posted by BFreedman

I am sorry that you were dissatisfied with my service. As I said, I have no problem pre-selling a car. I just can not guarantee a build date to keep your time without a vehicle to a minimum. When I make a deal, I stand behind it 100%. You asked for our ChevyLaunch number and I couldn't give that out because that is dealer information, you became irritated. I had a customer come into my office and wait as I kept the conversation going, you became irrate.

I would love to do business with you, as I stated, I can not guarantee a car will be available when you come home, however, I will give you great service if you give me a fair chance to earn it.

I learned at an early age to underpromise and overdeliver - in this case, I would rather look like the bad guy, then look like the good guy now and the bad guy in June, if you did not have your vehicle.

Please accept my apology.

Well, color me impressed; nice though out apology. You should have given him the allocation number right off the bat though. I knew it 5 minutes after my dealer knew it; they couldn't call me fast enough...