Quote:
Originally Posted by BFreedman
I am sorry that you were dissatisfied with my service. As I said, I have no problem pre-selling a car. I just can not guarantee a build date to keep your time without a vehicle to a minimum. When I make a deal, I stand behind it 100%. You asked for our ChevyLaunch number and I couldn't give that out because that is dealer information, you became irritated. I had a customer come into my office and wait as I kept the conversation going, you became irrate.
I would love to do business with you, as I stated, I can not guarantee a car will be available when you come home, however, I will give you great service if you give me a fair chance to earn it.
I learned at an early age to underpromise and overdeliver - in this case, I would rather look like the bad guy, then look like the good guy now and the bad guy in June, if you did not have your vehicle.
Please accept my apology.
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Kudos to you the salesman.... 1 for not fibbing to him about a promised delivery dates.. SINCE no one really knows when they will be delivered.. and 2 for stepping up and apologizing!...
I did order my carmaro from your store yesterday, and I really dont think anyone locally will get the same service that I know Parkland Chevy has to offer. I stand by my earlier recommendation to the author to contact Parkland Chevy.
Talking via phone or in person is so much easier, and words just get read worng so often on internet forums and even in chats. maybe it was just a misunderstanding on both parties side...
Good luck with your search, but in Tacoma Parkland Chevy was the only dealer that wanted to take my preorder.
JC