[FenwickHockey65]

Originally Posted by BFreedman

I am sorry that you were dissatisfied with my service. As I said, I have no problem pre-selling a car. I just can not guarantee a build date to keep your time without a vehicle to a minimum. When I make a deal, I stand behind it 100%. You asked for our ChevyLaunch number and I couldn't give that out because that is dealer information, you became irritated. I had a customer come into my office and wait as I kept the conversation going, you became irrate.

I would love to do business with you, as I stated, I can not guarantee a car will be available when you come home, however, I will give you great service if you give me a fair chance to earn it.

I learned at an early age to underpromise and overdeliver - in this case, I would rather look like the bad guy, then look like the good guy now and the bad guy in June, if you did not have your vehicle.

Please accept my apology.

If I were GreySteele06, I think I'd give this guy another shot. It's not very often that a salesman will take the time to write out an apology.