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Tag, in my experience in the auto-show world and video productions, I have dealt with a few more sticker/vinyl places than I care to remember...and most fo them are like that. "I can't work with what you want, but I can't tell you how to meet in the middle"...it's pretty common for some reason.
I can tell you that what me MAY mean by "flat" is that he may want the "layers" used to MAKE the image. More than likely when Dragon put that together it used more than one layer on top of another layer, which makes manipulating things a lot easier. Then again, the raw PS format wasn't listed above, so that may not be it afterall.
Hmm. Try any online resources yet?
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