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if its a reputable shop they will send you to a body shop of your choice to have it repaired,i know in my shop these things happen from time to time and we always take care of our customer,just dont go back in there raising holy hell, be civil,remember shit happens give them a chance to make things right,the head guys probably dont know it even happened,lead techs usually dont do flat repairs anywhere you go so chances are it was some low level guy who didnt want to get in trouble so didnt man up and say anything,hopefully theres some paint on your car from the rack that will match up good luck
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