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Please PM me. I'll give you a number for customer service and you can contact GM directly.
What you are describing isn't normal in my opinion.
Did you drive the car before the GFX installation? Was it ok then?
Did the dealer install the GFX?
I would agree, if you simply wanted it removed you should pay for it. Say you didn't like how it looked. But installing GFX shouldn't be causing anything like what you describe.
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